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Post by sleepingbooty on May 17, 2021 10:17:58 GMT
It's good to hear that the CS issues that were prevalent in the KPS days are over. I don't think we've had any comments about people not hearing back from her CS since Paper Person was launched?
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cbscrapper
Pearl Clutcher
Posts: 3,414
Sept 5, 2015 18:24:10 GMT
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Post by cbscrapper on May 17, 2021 17:38:09 GMT
It's good to hear that the CS issues that were prevalent in the KPS days are over. I don't think we've had any comments about people not hearing back from her CS since Paper Person was launched? Now hopefully she’ll also get her QA/QC issues under control too, so we won’t need to contact CS.
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jediannie
Pearl Clutcher
Posts: 2,856
Jun 30, 2014 3:19:06 GMT
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Post by jediannie on May 17, 2021 20:33:50 GMT
I got notification that my order shipped. This is the fastest it's ever shipped for me so far.
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Post by hop2 on May 17, 2021 21:30:16 GMT
I got notification that my order shipped. This is the fastest it's ever shipped for me so far. Holy cow!
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jediannie
Pearl Clutcher
Posts: 2,856
Jun 30, 2014 3:19:06 GMT
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Post by jediannie on May 19, 2021 22:09:51 GMT
It looks like they're shipping from Michigan again. I just checked the tracking number and it's coming from Michigan instead of Oregon. I'm guessing she changed her fulfillment center?
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dawnnikol
Prolific Pea
'A life without books is a life not lived.' Jay Kristoff
Posts: 7,893
Sept 21, 2015 18:39:25 GMT
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Post by dawnnikol on May 20, 2021 13:59:39 GMT
I don't remember getting a shipping notice (it's just my sub), but I have an "out for delivery" notice! That's super quick this month!
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Post by Skellinton on May 20, 2021 14:57:36 GMT
It looks like they're shipping from Michigan again. I just checked the tracking number and it's coming from Michigan instead of Oregon. I'm guessing she changed her fulfillment center? Interesting, I wonder if sales tax will be instituted soon then. Do any of you guys pay sales tax on her kits?
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nicolep
Drama Llama
Posts: 7,080
Jan 26, 2016 16:10:43 GMT
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Post by nicolep on May 20, 2021 15:45:59 GMT
Mine arrived today (Ohio) and it was shipped from Jenison, MI.
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jediannie
Pearl Clutcher
Posts: 2,856
Jun 30, 2014 3:19:06 GMT
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Post by jediannie on May 20, 2021 16:35:06 GMT
Interesting, I wonder if sales tax will be instituted soon then. Do any of you guys pay sales tax on her kits? I'm assuming tax is included because I didn't see any extra charge for sales tax.
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Post by Skellinton on May 20, 2021 17:14:05 GMT
Interesting, I wonder if sales tax will be instituted soon then. Do any of you guys pay sales tax on her kits? I'm assuming tax is included because I didn't see any extra charge for sales tax. Well, in Oregon there is no sales tax but last year (or maybe the year before) it changed that even if you shipped from Oregon you were supposed to charge sales tax for the state it was being delivered to. Prior to that anything shipped from Oregon never had sales tax. Will be interesting to see if she charges it or not. Sales tax is so interesting to me there are some companies that charge it, and others that don’t . For the most part I have my mail delivered to Oregon because we have a terrible mailman, so it doesn’t really matter to me, but it does seem random who charges it and who doesn’t.
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mich5481
Pearl Clutcher
Posts: 2,575
Oct 2, 2017 23:20:46 GMT
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Post by mich5481 on May 20, 2021 22:04:28 GMT
I'm assuming tax is included because I didn't see any extra charge for sales tax. Well, in Oregon there is no sales tax but last year (or maybe the year before) it changed that even if you shipped from Oregon you were supposed to charge sales tax for the state it was being delivered to. Prior to that anything shipped from Oregon never had sales tax. Will be interesting to see if she charges it or not. Sales tax is so interesting to me there are some companies that charge it, and others that don’t . For the most part I have my mail delivered to Oregon because we have a terrible mailman, so it doesn’t really matter to me, but it does seem random who charges it and who doesn’t. Isn't part of it related to the amount of business a company does in a particular state?
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Post by ecvnj58 on May 21, 2021 18:35:26 GMT
I got my kit today and like it a lot better than I thought I would. I love that she is trying a new matte label sticker. The last stickers were hard to stamp on. I always have bleed despite using ranger archival ink. I also really like the chipboard stickers and there are some great designs. I could do without the added papers and wish she had just papers she makes. I love her designs. Overall though for a kit I was only lukewarm in I am really liking it and can’t wait to use it.
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jediannie
Pearl Clutcher
Posts: 2,856
Jun 30, 2014 3:19:06 GMT
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Post by jediannie on May 21, 2021 19:33:49 GMT
Isn't part of it related to the amount of business a company does in a particular state? I'm not sure but that would make sense.
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Post by huskermom98 on May 23, 2021 0:39:23 GMT
Did anyone else here order the Colette alpha stamp--I want to say it was released in February? It looks like a typewriter font, has upper and lower case plus numbers...only mine doesn't have the number 5...! Not just no stamp, but 5 isn't even on the sheet. I pulled it out to do some work on my WITL album and thought "oh good there's both a 6 and a 9 in case one day the high temperature was 69, I can do both numbers at once..." now I'd rather have a 5 instead of one of those numbers...
I sent an email, but I'm guessing it won't do any good since it's no longer listed on the website.
...and now I see there is no lowercase "o"...ugh...and no "w"...WTH?
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mich5481
Pearl Clutcher
Posts: 2,575
Oct 2, 2017 23:20:46 GMT
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Post by mich5481 on May 23, 2021 1:26:57 GMT
Did anyone else here order the Colette alpha stamp--I want to say it was released in February? It looks like a typewriter font, has upper and lower case plus numbers...only mine doesn't have the number 5...! Not just no stamp, but 5 isn't even on the sheet. I pulled it out to do some work on my WITL album and thought "oh good there's both a 6 and a 9 in case one day the high temperature was 69, I can do both numbers at once..." now I'd rather have a 5 instead of one of those numbers... I sent an email, but I'm guessing it won't do any good since it's no longer listed on the website. ...and now I see there is no lowercase "o"...ugh...and no "w"...WTH? That stinks. I looked at the email for February and it shows the missing lowercase o and w and 5. 😭
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FurryP
Drama Llama
To pea or not to pea...
Posts: 6,975
Site Supporter
Jun 26, 2014 19:58:26 GMT
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Post by FurryP on May 23, 2021 1:47:24 GMT
Did anyone else here order the Colette alpha stamp--I want to say it was released in February? It looks like a typewriter font, has upper and lower case plus numbers...only mine doesn't have the number 5...! Not just no stamp, but 5 isn't even on the sheet. I pulled it out to do some work on my WITL album and thought "oh good there's both a 6 and a 9 in case one day the high temperature was 69, I can do both numbers at once..." now I'd rather have a 5 instead of one of those numbers... I sent an email, but I'm guessing it won't do any good since it's no longer listed on the website. ...and now I see there is no lowercase "o"...ugh...and no "w"...WTH? Seriously?!!! Nobody looks checks the product when it comes in? What would be very frustrating to pay and get product like that.
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Post by honeypea on May 23, 2021 3:29:38 GMT
I d searched high and low for a pic of the Colette alpha set with no luck. That’s really crazy though!
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jediannie
Pearl Clutcher
Posts: 2,856
Jun 30, 2014 3:19:06 GMT
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Post by jediannie on May 23, 2021 23:02:23 GMT
I sent an email, but I'm guessing it won't do any good since it's no longer listed on the website. ...and now I see there is no lowercase "o"...ugh...and no "w"...WTH? Hopefully they'll get back to you! They are usually very good about replying to messages so I'd be surprised if they don't. Fingers crossed they can find a replacement!
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mich5481
Pearl Clutcher
Posts: 2,575
Oct 2, 2017 23:20:46 GMT
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Post by mich5481 on May 24, 2021 1:55:23 GMT
I sent an email, but I'm guessing it won't do any good since it's no longer listed on the website. ...and now I see there is no lowercase "o"...ugh...and no "w"...WTH? Hopefully they'll get back to you! They are usually very good about replying to messages so I'd be surprised if they don't. Fingers crossed they can find a replacement! They'd have to redo the entire stamp set. The stamp shown in the February email was missing the lowercase o and w and the number 5.
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cbscrapper
Pearl Clutcher
Posts: 3,414
Sept 5, 2015 18:24:10 GMT
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Post by cbscrapper on May 24, 2021 2:01:44 GMT
Hopefully they'll get back to you! They are usually very good about replying to messages so I'd be surprised if they don't. Fingers crossed they can find a replacement! They'd have to redo the entire stamp set. The stamp shown in the February email was missing the lowercase o and w and the number 5. Wow! I can’t believe no one noticed it!
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mich5481
Pearl Clutcher
Posts: 2,575
Oct 2, 2017 23:20:46 GMT
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Post by mich5481 on May 24, 2021 4:08:30 GMT
They'd have to redo the entire stamp set. The stamp shown in the February email was missing the lowercase o and w and the number 5. Wow! I can’t believe no one noticed it! Yeah, I can't believe I missed it. I'm glad I decided to wait on it for a month where she has a big sale, but it stinks for everyone who bought it.
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Post by honeypea on May 24, 2021 13:23:56 GMT
I have the February email, but not all the pics will load, with the Collete being one. I remember being tempted by that typed font set and liking how it was a complete set - upper, lower, and numbers. Eek! That stinks it’s missing parts!
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jediannie
Pearl Clutcher
Posts: 2,856
Jun 30, 2014 3:19:06 GMT
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Post by jediannie on May 24, 2021 15:57:59 GMT
They'd have to redo the entire stamp set. The stamp shown in the February email was missing the lowercase o and w and the number 5. Wow! I can’t believe no one noticed it! So did they ever get back to you? That's bonkers that nobody noticed that.
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Post by sleepingbooty on May 24, 2021 16:10:30 GMT
Wow, you can't even spell 'Colette' with the Colette alpha set, apparently. Clette. I can't get the Colette image to load in my February email either! If anyone can, could they share it in here? I'm trying to visualise the font (nope, drawing a blank here) and how my brain didn't even notice 2 letters and a number were missing from it. Danke, gracias, merci.
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burnbright
Full Member
Posts: 353
Mar 22, 2019 21:27:33 GMT
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Post by burnbright on May 24, 2021 17:54:26 GMT
Wow, you can't even spell 'Colette' with the Colette alpha set, apparently. Clette. I can't get the Colette image to load in my February email either! If anyone can, could they share it in here? I'm trying to visualise the font (nope, drawing a blank here) and how my brain didn't even notice 2 letters and a number were missing from it. Danke, gracias, merci. I hope this works. photos.app.goo.gl/FiahZwjingtj35wb6
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jediannie
Pearl Clutcher
Posts: 2,856
Jun 30, 2014 3:19:06 GMT
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Post by jediannie on May 24, 2021 17:59:33 GMT
It worked and wow, that's a huge mistake. I have been trying to not buy alpha stamps so I didn't bother looking at it back then so I totally missed it. Wow, you can't even spell 'Colette' with the Colette alpha set, apparently. Clette. I can't get the Colette image to load in my February email either! If anyone can, could they share it in here? I'm trying to visualise the font (nope, drawing a blank here) and how my brain didn't even notice 2 letters and a number were missing from it. Danke, gracias, merci. I hope this works. photos.app.goo.gl/FiahZwjingtj35wb6
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Post by Skellinton on May 24, 2021 18:08:14 GMT
Wow, you can't even spell 'Colette' with the Colette alpha set, apparently. Clette. I can't get the Colette image to load in my February email either! If anyone can, could they share it in here? I'm trying to visualise the font (nope, drawing a blank here) and how my brain didn't even notice 2 letters and a number were missing from it. Danke, gracias, merci. I hope this works. photos.app.goo.gl/FiahZwjingtj35wb6That is so weird. It looks like they were both cut off the right side of the stamp.
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Post by sleepingbooty on May 24, 2021 18:29:49 GMT
Thank you, burnbright! Coming through for us all like a true MVP. How did this major oversight happen? Like Skellinton noted, the missing letters and numeral are all just "off" the line. Did someone uncork a bottle of wine before working on this? I wonder how many Colette purchasers have noticed the major issue with this set. So many of us put stamps away for a later use, particularly alpha sets.
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Post by huskermom98 on May 24, 2021 23:28:03 GMT
No word yet. I'm at a baseball game so I can't easily quote people...
Thanks for the link with an official photo. Honestly it took me several looks through (saying the alphabet) before I caught both of the letters. But PP posted a picture of a project on IG that featured the set--the person had to use the zero for a lowercase o, so you know someone has to be aware of the issue.
With both a 6 and a 9 there's no way the intention was for people to use the m upside down or the zero for the o...nothing works for a 5! Those three were cut off somewhere in the design/production and there no one noticed.
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Post by ferblover on May 25, 2021 13:06:52 GMT
Not that I doubted the wise peas but, wow were you guys right! I ordered additional items this month and they are still waiting to be picked up after finally creating a shipping label. Usually I have kit in hand a few days ago this time of the month. The interesting thing is the kit is one shipping number and the items are another shipping number. Oh well, I can't really start to play until later this week anyway (schools out today!!).
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