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Post by curiouscrafter on Nov 13, 2020 0:42:33 GMT
I just received one of the foundation sets in the mail (I already had 2 of them), and noticed that instead of one big piece of double-sided tape to hold the die down to the paper backing, they put a gobber (there version of glue dots) on each one (most have 4) - and it is a PITA to remove them all. What a headache! I'm so disappointed that they changed their way to pack/ship them. Has anyone else noticed this, and as annoyed as I am? I'm going to send them a note, just as feedback as well.
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camcas
Pearl Clutcher
Posts: 4,150 
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Post by camcas on Nov 13, 2020 1:00:59 GMT
I would love to order these but shipping to Australia for 1 die set costs as much as the set- ridiculous.
There doesn’t seem to be anywhere that carries them other than their store
I have been watching Kristie Marcotte on you tube me she uses them all the time
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lindas
Pearl Clutcher
Posts: 4,304
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Post by lindas on Nov 13, 2020 4:34:40 GMT
I just got 2 more sets last week and noticed that. They weren’t hard to get off just time consuming.
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scrapnnana
Drama Llama
Posts: 6,449
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Post by scrapnnana on Nov 13, 2020 14:30:46 GMT
I just got one of their newest shaker sets. It still has the tape. I have all of their Foundation dies. I think two of the sets had the glue dots, but the rest had the tape. I don’t know why those sets had the glue dots. Perhaps someone different was packaging them. I don’t think it is an across the board, permanent change for how they package them, though, since their new Winter Wonderland kit was held with the strips of double sided tape.
For what it’s worth, I have nearly bent dies trying to get them off the tape, so I don’t think there is a perfect way to attach them.
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queen
New Member
Posts: 4
Aug 19, 2019 14:09:44 GMT
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Post by queen on Nov 13, 2020 15:19:52 GMT
I just received one of the foundation sets in the mail (I already had 2 of them), and noticed that instead of one big piece of double-sided tape to hold the die down to the paper backing, they put a gobber (there version of glue dots) on each one (most have 4) - and it is a PITA to remove them all. What a headache! I'm so disappointed that they changed their way to pack/ship them. Has anyone else noticed this, and as annoyed as I am? I'm going to send them a note, just as feedback as well. Curiouscrafter, thanks for the feedback. We apologize for the packaging making things difficult. We have not instructed our manufacturer to package with glue dots vs glue strip. We will look for your email to determine which set has been packaged with the new method and then follow up to see why. It may be there are more small pieces in the set so they use dots to affix vs strips. We appreciate your business! |
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queen
New Member
Posts: 4
Aug 19, 2019 14:09:44 GMT
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Post by queen on Nov 13, 2020 15:23:39 GMT
I would love to order these but shipping to Australia for 1 die set costs as much as the set- ridiculous. There doesn’t seem to be anywhere that carries them other than their store I have been watching Kristie Marcotte on you tube me she uses them all the time Camcas, we refund any overage in postage going overseas. Our shipping is calculated on purchase price. When a customer orders a lighter item the postage is often less than what they paid. In that instance, we refund the overage back. One set of foundation dies going overseas typically costs us around $20 to send using USPS international package. Thank you for your feedback - we love Kristie too! |
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Post by curiouscrafter on Nov 13, 2020 20:08:27 GMT
I just received one of the foundation sets in the mail (I already had 2 of them), and noticed that instead of one big piece of double-sided tape to hold the die down to the paper backing, they put a gobber (there version of glue dots) on each one (most have 4) - and it is a PITA to remove them all. What a headache! I'm so disappointed that they changed their way to pack/ship them. Has anyone else noticed this, and as annoyed as I am? I'm going to send them a note, just as feedback as well. Curiouscrafter, thanks for the feedback. We apologize for the packaging making things difficult. We have not instructed our manufacturer to package with glue dots vs glue strip. We will look for your email to determine which set has been packaged with the new method and then follow up to see why. It may be there are more small pieces in the set so they use dots to affix vs strips. We appreciate your business! Thank you for responding. I did send an email as well. I purchased the Foundation Set #6, all pretty large pieces. |
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camcas
Pearl Clutcher
Posts: 4,150
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Post by camcas on Nov 14, 2020 8:07:29 GMT
I would love to order these but shipping to Australia for 1 die set costs as much as the set- ridiculous. There doesn’t seem to be anywhere that carries them other than their store I have been watching Kristie Marcotte on you tube me she uses them all the time Camcas, we refund any overage in postage going overseas. Our shipping is calculated on purchase price. When a customer orders a lighter item the postage is often less than what they paid. In that instance, we refund the overage back. One set of foundation dies going overseas typically costs us around $20 to send using USPS international package. Thank you for your feedback - we love Kristie too! Wow- thanks for that input- I need all the dies now that I have watched a few of Kristie’s videos! |
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Post by lisacharlotte on Nov 15, 2020 0:30:11 GMT
I found Queen & Co through Kristie Marcotte videos. I also went nuts buying foundation dies. Anyone participating in the OG card swap will see just how much I like Kristie (and Q&C) when they receive my card! 😊
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Post by hop2 on Nov 17, 2020 19:56:55 GMT
queenI can’t find dimensions listed for the sizes for the foundation dies. ( specifically the rectangles in set 3 ) Am I missing where the dimensions are? It. Would be helpful information to know before buying Thank you
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lindas
Pearl Clutcher
Posts: 4,304
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Post by lindas on Nov 18, 2020 13:47:32 GMT
queen I can’t find dimensions listed for the sizes for the foundation dies. ( specifically the rectangles in set 3 ) Am I missing where the dimensions are? It. Would be helpful information to know before buying Thank you This might help give you an idea of size Set 3. Click on the 3rd sketch. |
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scrapnnana
Drama Llama
Posts: 6,449
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Post by scrapnnana on Nov 18, 2020 17:03:00 GMT
Set 3 larger rectangle: 4” x 5.25”
Set 3 smaller rectangle: 3” x 4.25”
Set 3 thin border strip rectangle: 1” x 5.5”
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Post by hop2 on Nov 18, 2020 18:47:24 GMT
Set 3 larger rectangle: 4” x 5.25” Set 3 smaller rectangle: 3” x 4.25” Set 3 thin border strip rectangle: 1” x 5.5” thank you |
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Post by curiouscrafter on Dec 9, 2020 1:53:44 GMT
I just received one of the foundation sets in the mail (I already had 2 of them), and noticed that instead of one big piece of double-sided tape to hold the die down to the paper backing, they put a gobber (there version of glue dots) on each one (most have 4) - and it is a PITA to remove them all. What a headache! I'm so disappointed that they changed their way to pack/ship them. Has anyone else noticed this, and as annoyed as I am? I'm going to send them a note, just as feedback as well. Curiouscrafter, thanks for the feedback. We apologize for the packaging making things difficult. We have not instructed our manufacturer to package with glue dots vs glue strip. We will look for your email to determine which set has been packaged with the new method and then follow up to see why. It may be there are more small pieces in the set so they use dots to affix vs strips. We appreciate your business! Urgh! I just receive Foundation Dies #4 and they have glue dots as well. What a PITA! I think I will have to stop ordering until you figure it out, as I still haven't used the last foundation set due to all the glue dots still stuck all over the place. I will send an email as well. Huge bummer! |
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