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Post by Bridget in MD on Mar 13, 2021 1:00:04 GMT
My friend posted this petition on FB today: www.change.org/p/cricut-cricut-to-retract-the-new-policy-of-paying-to-use-the-machine-you-have-purchased"Cricut has recently announced they will be charging those with their machines if they want to upload more then 20 designs per month. This was not the policy when most bought their machines. Cricut software is necessary to use the cutting machine. Now you are restricted to how much you can use it. This directly impacts small businesses, hobbyists during a time when these people need support not another fee! We need to let Cricut know with our $$ and this petition how wrong this is!" I have a really old cricut (cartridges only) - I was just wondering, how will they be able to do this?
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scrapnnana
Drama Llama
Posts: 6,449
Jun 29, 2014 18:58:47 GMT
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Post by scrapnnana on Mar 13, 2021 2:06:33 GMT
If you really want to get their attention, buy a Cameo, take a picture, and send it to Cricut along with a note that their new, stupid policy convinced you to do it.
However, having said that, online storage costs money, and the more you upload, the more it may cost. Cricut has a lot of users, and lots of designs uploaded might be a problem. Even Silhouette limits how many you can upload to their Cloud, but I think it’s a lot more than 20. However, you don’t have to upload designs to cut them with the Cameo. Uploading them is optional, and is for backing them up. Your computer is all you need to cut the designs, not the internet.
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Post by simplyparticular on Mar 13, 2021 2:13:11 GMT
I have a really old cricut (cartridges only) - I was just wondering, how will they be able to do this? Older machines like the Cricut, Expression, Cake, and a few others are no longer supported by Cricut software so you can still use them with cartridges only. Newer machines from the the Explore and Maker line require Design Space to cut - they aren't cartridge based (although you can still link cartridges in the software if you have an attachment). Many people design detailed cutting files in Inkscape or Illustrator and import to Design Space. I can understand why Cricut wants to start charging for the software. Upgrades to support new Windows, Mac and mobile devices take time and $. And I'm sure all those cutting files uploaded are taking up space. It takes money to support that infrastructure. Everyone wants a monthly subscription fee these days for guaranteed income. My guess is somewhere in the fine print is the fact that they can change the terms of the license with notice. A lot of small businesses are based on the Cricut as inexpensive plotters. For them, $400 for a machine is big deal, plus the cost for Illustrator CC, etc. Unfortunately, they're going to have to get used to paying to store their designs. (I personally don't own a newer Cricut - I don't love the idea of it needing constant internet to cut).
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Post by wendifful on Mar 13, 2021 2:39:22 GMT
If you really want to get their attention, buy a Cameo, take a picture, and send it to Cricut along with a note that their new, stupid policy convinced you to do it. However, having said that, online storage costs money, and the more you upload, the more it may cost. Cricut has a lot of users, and lots of designs uploaded might be a problem. Even Silhouette limits how many you can upload to their Cloud, but I think it’s a lot more than 20. However, you don’t have to upload designs to cut them with the Cameo. Uploading them is optional, and is for backing them up. Your computer is all you need to cut the designs, not the internet. So do you have to upload your designs to be able to cut them on a Cricut? I know that Design Space required internet access to use, but I had thought they made it available offline in the last few years. And if you have to upload the designs to cut them, can you at least save them to your computer and then only upload the designs when you need to cut them? Or is uploading them the only way to save them? Sorry, Silhouette user here, and I haven't kept up on Cricut software updates now that I don't work at a big box store anymore and have to explain them to customers!
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scrapnnana
Drama Llama
Posts: 6,449
Jun 29, 2014 18:58:47 GMT
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Post by scrapnnana on Mar 13, 2021 4:36:38 GMT
I have both a Silhouette Cameo and a Cricut Explore Air 2. If I want to cut a Silhouette design on my Cricut (which I have done), then yes, I need to upload it.
The issue sounds like it might be about uploading non-Cricut designs. Silhouette has unlimited Cloud storage for designs that I have purchased, and I would hope that any Cricut files you have bought are not included in the limitation. A lot of crafters buy the machine, but then download free files from the internet, which they have to upload to cut. Cricut is trying to get users to buy and cut Cricut designs, or subscribe to their monthly plan, and it sounds like they are limiting how many of the non-Cricut files you can upload.
However, you can delete files you have uploaded. I deleted a design that my son had created when I realized that their terms of use make it sound like they “own” anything you upload. (They can’t really, but they probably figure that their legal team will scare anyone who challenges that.) So theoretically, you might be able to upload long enough to cut something, then delete it when done, and you’d never exceed your 20 file upload limit that way. I am guessing, however.
I had somehow missed the OP’s comment that she just had an Expression and cartridges. Unless she is using the much older online software, it shouldn’t be affected. If older software users are affected, then hopefully designs can be deleted to stay within allowed 20 files.
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cbscrapper
Pearl Clutcher
Posts: 3,480
Sept 5, 2015 18:24:10 GMT
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Post by cbscrapper on Mar 13, 2021 5:00:46 GMT
If Cricut had as good of designs as the Silhouette Store, then I would sign up for their sub. But they don’t, so I won’t. I read it as number of uploads per month, not total number of files stored, so I don’t think it matters if you delete the design. I guess I need to upload as many of my purchased designs as I can before this goes into effect.
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Post by peachiceteas on Mar 13, 2021 11:02:31 GMT
This is a complete load of BS. The more I learn about Cricut, the more I dislike them.
I bought a Cricut Explore Air 2 in January and it's been a bit of a task to learn how to use it but I do absolutely love it.
I often make my own designs and cut files and I don't always get them right straight away, so I upload multiple iterations to the Design Space to test different variants, before I choose my final design and delete the other images.
With this new plan of theirs, I'd be able to do like one project a month in that way. I didn't buy a nearly £300 machine to have limitations placed on how much I can use the tool.
The new Offset feature in the next update should have been available from the start, but I'm glad it's being included now.
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Post by peachiceteas on Mar 13, 2021 11:06:37 GMT
If you really want to get their attention, buy a Cameo, take a picture, and send it to Cricut along with a note that their new, stupid policy convinced you to do it. However, having said that, online storage costs money, and the more you upload, the more it may cost. Cricut has a lot of users, and lots of designs uploaded might be a problem. Even Silhouette limits how many you can upload to their Cloud, but I think it’s a lot more than 20. However, you don’t have to upload designs to cut them with the Cameo. Uploading them is optional, and is for backing them up. Your computer is all you need to cut the designs, not the internet. So do you have to upload your designs to be able to cut them on a Cricut? I know that Design Space required internet access to use, but I had thought they made it available offline in the last few years. And if you have to upload the designs to cut them, can you at least save them to your computer and then only upload the designs when you need to cut them? Or is uploading them the only way to save them? Sorry, Silhouette user here, and I haven't kept up on Cricut software updates now that I don't work at a big box store anymore and have to explain them to customers! The Design Space doesn't give you the option to only save to your computer. You either save it to the cloud, or save it to the cloud and your computer.
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scrapnnana
Drama Llama
Posts: 6,449
Jun 29, 2014 18:58:47 GMT
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Post by scrapnnana on Mar 13, 2021 12:08:14 GMT
I should have clicked on the link given in the OP sooner. I think I understand better what this is about.
Users have been asking for literally years to be given the offset feature. It’s so basic, and it was part of the Gypsy software. So they are finally giving it to users, but offsetting (no pun intended) that good news with a bitter pill.
After reading the policy, this appears to be about forcing users to join their Cricut Access subscription plan. If you are subscribed, you can upload as many designs as you want. If you aren’t, you are limited to 20 designs per month. Many hobbyists will be doing 20 or fewer, but those who use their machine for a business will be forced to pay the Cricut Access fee, which is about $10/month or $96 if you pay by the year. A lot of people use their machines for a small business. Chances are, most of those business owners are doing their own design work, importing the designs into the Cricut software for cutting, and see no need to join Cricut Access. Multiply the number of business owners (who are suddenly forced to subscribe) by nearly $100/year, and Cricut could be raking in the money IF people accept the new policy.
I think it will backfire. Silhouette doesn’t require you to do anything like that. Many of the Silhouette designs (which I tend to like far better than Cricut’s) allow you to use them commercially if you pay a small, one-time fee, but you own the design. You don’t have to keep paying a monthly subscirption fee. Their subscription lets you purchase the designs for less, but those designs are yours to keep and use forever. You can create and use your own designs in a business venture, without Silhouette trying to get a piece of your profits. The Silhouette software is not as simple, but it allows you to do so much more. You can upgrade for a one time fee, which they offer on sale at least a couple of times a year,
In the past, when Cricut upset owners, a lot of them dumped their machines and bought a Silhouette. If Cricut persists with this change, the same thing may happen again.
I love both my Silhouette Cameo and my Cricut Explore, but Silhouette is so much more user and business owner friendly than Cricut, and this really shows the difference between the two companies.
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Deleted
Posts: 0
Nov 17, 2024 13:33:27 GMT
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Post by Deleted on Mar 13, 2021 14:59:31 GMT
The Design Space doesn't give you the option to only save to your computer. You either save it to the cloud, or save it to the cloud and your computer. That sucks a##. I would NEVER buy a machine that forced me to save to the cloud. I don't want to have to have internet access when I craft. AND then to limit space after forcing you to save to the cloud?!? No freakin way. I love my old silhouette and I only save to my computer/dropbox. If I lose my files, I'll recreate them.
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Post by 950nancy on Mar 13, 2021 17:24:08 GMT
I bought my first bug when it came out in 2003. The cartridges were $80 a piece. I think they have had 12 new machines in the last 17 years. Cricut is raking in the money. I can see if they raised the number to 75 - 100 designs per month, but less than that, you are going to lose a lot of customers. When people ask on FB which machine to buy, I always recommend Silhouette. My Cricut machines are great, but the customer service and gouging for machines and cartridges has always turned me off.
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Post by peachiceteas on Mar 13, 2021 17:47:17 GMT
The Design Space doesn't give you the option to only save to your computer. You either save it to the cloud, or save it to the cloud and your computer. That sucks a##. I would NEVER buy a machine that forced me to save to the cloud. I don't want to have to have internet access when I craft. AND then to limit space after forcing you to save to the cloud?!? No freakin way. I love my old silhouette and I only save to my computer/dropbox. If I lose my files, I'll recreate them. Tell me about it. I didn't really do my research properly. Cricut is the brand that is widely available in big box stores so I just assumed it would be the best. I'm happy with my machine and have no regrets - I just don't think they have their customers best interests at heart.
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Deleted
Posts: 0
Nov 17, 2024 13:33:27 GMT
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Post by Deleted on Mar 13, 2021 18:21:48 GMT
That sucks a##. I would NEVER buy a machine that forced me to save to the cloud. I don't want to have to have internet access when I craft. AND then to limit space after forcing you to save to the cloud?!? No freakin way. I love my old silhouette and I only save to my computer/dropbox. If I lose my files, I'll recreate them. Tell me about it. I didn't really do my research properly. Cricut is the brand that is widely available in big box stores so I just assumed it would be the best. I'm happy with my machine and have no regrets - I just don't think they have their customers best interests at heart. I’m sorry. Hoping the get some pushback and make some changes.
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pinklady
Drama Llama
Posts: 6,050
Nov 14, 2016 23:47:03 GMT
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Post by pinklady on Mar 13, 2021 18:40:58 GMT
I don’t know why anyone is surprised by cricuts actions. Provo Craft has been a shady company for YEARS! I’ve NEVER purchased one if their products and never will.
I have the original cameo and specifically got it because it’s not Provo Craft.
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cbscrapper
Pearl Clutcher
Posts: 3,480
Sept 5, 2015 18:24:10 GMT
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Post by cbscrapper on Mar 13, 2021 20:39:43 GMT
Is the offset feature going to allow me to place the image where I want it to cut on the canvas? For example, centering a large star because I want to back the negative space. This has been the most frustrating part for me. I have used SCAL with my baby bug, and it is so easy and intuitive. But I want to cut large 12x12 files, and Design Space has been so frustrating!
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jediannie
Pearl Clutcher
Posts: 3,081
Jun 30, 2014 3:19:06 GMT
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Post by jediannie on Mar 13, 2021 20:47:18 GMT
I have a Silhouette portrait and the OG Cricut and rarely use the Cricut so this doesn't affect me. But, I was thinking about getting a new Cricut when my old one craps out, but now maybe I'll just upgrade my Silhouette and get rid of the cricut cartridges when that happens.
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scrapnnana
Drama Llama
Posts: 6,449
Jun 29, 2014 18:58:47 GMT
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Post by scrapnnana on Mar 13, 2021 21:42:42 GMT
I don’t know why anyone is surprised by cricuts actions. Provo Craft has been a shady company for YEARS! There was one time when they did something that made customers think they had finally started to listen to customer concerns. It was when they released the first Explore, along with their subscription program. They said that importing SVG files would be limited to those who were Cricut Access subscribers. Even long time, extremely loyal customers who were excited about the new machine were upset. Many of the hand picked Cricut fans at the unveiling were so mad that they sounded like they wouldn’t buy the new machine. Cricut had spent big bucks to develop that machine. It seems like it was within 1 to 2 days that Cricut suddenly reversed their position. Nothing like it had ever happened before. Customers suddenly thought that Cricut was listening to their concerns. Looking back now, I suspect that the real reason was the potential of being stuck with a new machine that might not sell because even their most loyal customers were upset. Maybe the petition will sway Cricut, but I wouldn’t hold my breath. They just released their Mug Maker (or whatever it’s called), and I don’t think it has been as popular as they hoped. They may be trying to recover some of the money that went into developing it. $10/month for a business owner to pay for the Cricut Access probably doesn’t seem like that much (to Cricut) for a business to pay, and it’s presumably tax deductible as a business expense. I’m guessing that Cricut is betting that few business owners will be willing to switch machines over $10/month.
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Post by powderhorngreen on Mar 14, 2021 1:52:41 GMT
My two cents, the problem is with Design Space parameters as a whole. It is built and designed to try and pressure Cricut users into being almost totally tied to the DS environment. With Silhouette Studio, your storage of non silhouette store files is limited on their servers too BUT you can store as much as you want in your computer or separate hard drive. Then you can “load” them into the silhouette studio software as many times you want whenever you want without limitation ever. That keeps me fully functioning as a crafter without utilization of my cutting machine ever being impacted. Provocraft’s change forces user to either pay a monthly fee or forego using their machine freely with non DS files. This is much worse that limiting non DS file storage on their servers.
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Post by wendifful on Mar 14, 2021 2:42:37 GMT
I was watching Damask Love's Instagram stories today about this and she said some interesting things. First, she said that she heard that when WRMK came out with the Foil Quill, Cricut was NOT happy because they want their users to stay within their ecosystem. (I know all the stories about SCAL etc, but this was interesting to me because it's more of an accessory.) This explains why they came out with the Foil Transfer system not that long after. Also, someone DMed her and said that Cricut's company goal is basically to be the Apple of the craft world, from their simple, sleek style of packaging and product design to basically being a lifestyle choice. Now that I think about it, this explains so many of Cricut's business decisions, even why they came out with their own heat press and mug press, despite those products existing in a cheaper and more multifunctional form. (As an aside...this company philosophy makes me pity Cricut a little bit. Obviously Apple is a hugely successful company, so it's not that lessons can't be learned from their company, it just seems to me like it's a lack of imagination on Cricut's part. Form your own identity, don't mimic another company!)
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Post by peachiceteas on Mar 14, 2021 8:36:35 GMT
Is the offset feature going to allow me to place the image where I want it to cut on the canvas? For example, centering a large star because I want to back the negative space. This has been the most frustrating part for me. I have used SCAL with my baby bug, and it is so easy and intuitive. But I want to cut large 12x12 files, and Design Space has been so frustrating! I’m pretty sure you can choose the location of the cut on Design Space already - I’ve done it before. You select ‘make it’ and go through to the next screen where it shows you the mat and move it on there. Offset is for adding a border all the way around your design. Offsetting where the machine cuts.
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bestbrit
Shy Member
Posts: 30
Apr 22, 2020 12:31:18 GMT
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Post by bestbrit on Mar 14, 2021 10:14:25 GMT
Another option is to create an 11.5 x 11.5 square on the canvas, add the shape and center it on the canvas using the alignment options. As long as you attach the layers, it will cut in the middle of the mat. It does mean you don't get the full 12x12 sheet this way but as long as you used the alignment tools, you know it's dead centre. Is the offset feature going to allow me to place the image where I want it to cut on the canvas? For example, centering a large star because I want to back the negative space. This has been the most frustrating part for me. I have used SCAL with my baby bug, and it is so easy and intuitive. But I want to cut large 12x12 files, and Design Space has been so frustrating! I’m pretty sure you can choose the location of the cut on Design Space already - I’ve done it before. You select ‘make it’ and go through to the next screen where it shows you the mat and move it on there. Offset is for adding a border all the way around your design. Offsetting where the machine cuts.
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Post by simplyparticular on Mar 14, 2021 19:04:36 GMT
Then Cricut is paying attention to the wrong parts of the Apple experience 🙄 Apple starts with building the smoothest user experience between software and hardware, and then builds hype with luxury packaging, marketing, etc. The Cricut hardware has been solid, but the software has always been the weakest part of their process.
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cbscrapper
Pearl Clutcher
Posts: 3,480
Sept 5, 2015 18:24:10 GMT
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Post by cbscrapper on Mar 15, 2021 2:48:07 GMT
Another option is to create an 11.5 x 11.5 square on the canvas, add the shape and center it on the canvas using the alignment options. As long as you attach the layers, it will cut in the middle of the mat. It does mean you don't get the full 12x12 sheet this way but as long as you used the alignment tools, you know it's dead centre. I’m pretty sure you can choose the location of the cut on Design Space already - I’ve done it before. You select ‘make it’ and go through to the next screen where it shows you the mat and move it on there. Offset is for adding a border all the way around your design. Offsetting where the machine cuts. Thanks! I’ll try that. I’ve been unsuccessful with the “Make it” in trying to cut something in a specific location on a 12x12.
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Post by Embri on Mar 15, 2021 3:57:08 GMT
Then Cricut is paying attention to the wrong parts of the Apple experience 🙄 Apple starts with building the smoothest user experience between software and hardware, and then builds hype with luxury packaging, marketing, etc. The Cricut hardware has been solid, but the software has always been the weakest part of their process. This. Apple and Provo could not be more different; they imitate the look without understanding the design philosophy. Apple isn't perfect by any stretch of the imagination but you can't argue that they're not successful. The amount of storage you're talking about for a bunch of SVG files is pennies. There's no good reason to limit people to 20 uploads a month other than a money grab. If it's really such a burden, then make your tools offline compatible! This is exactly the reason why I will never buy a 'internet-required' object. Because it leaves you open to bulls**t like this.
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Post by powderhorngreen on Mar 15, 2021 17:39:01 GMT
I agree that anything that is internet dependent leaves you vulnerable. That is why I will not get a Glo Forge - same problem.
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Post by papersilly on Mar 15, 2021 18:58:27 GMT
this almost makes you wistful for the good old days of cartridges. once you own them, they are yours to use for as long as the machine is still working.
the internet dependent machines and subscription based services are money grabs. but they have a captive audience because you can't do anything without their services.
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Post by pastlifepea on Mar 15, 2021 20:14:58 GMT
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Post by oldgardengirl on Mar 15, 2021 20:53:57 GMT
How about they just aim for 10 million and I'll just store all my files offline on my own computer instead of on their cloud. I don't need their storage space! Or hey, bring back the Cuttlebug.
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dixielee50
Junior Member
Posts: 92
Aug 3, 2018 19:58:28 GMT
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Post by dixielee50 on Mar 15, 2021 22:50:11 GMT
I rarely use the projects or images in Cricut's Access but if you use the Cricut you still have to use Access. I buy projects from svgcuts, Dreaming tree, among others & each part has to be uploaded. Oftentimes this is well over 10 uploads just for 1 project. Fortunately, some companies are now combining the individual parts into one big upload but the old projects don't have that feature. I'm very upset by this & will spend lots of time until this change is made, uploading the files. they claim they will not remove them if they are there already but as we now see, they do go back on their promises.
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dixielee50
Junior Member
Posts: 92
Aug 3, 2018 19:58:28 GMT
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Post by dixielee50 on Mar 15, 2021 22:52:32 GMT
How about they just aim for 10 million and I'll just store all my files offline on my own computer instead of on their cloud. I don't need their storage space! Or hey, bring back the Cuttlebug. Actually you have the option to store them on your computer( so you can work offline) as well as the cloud but they still force you to save to the cloud.
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