Great CS from Silhouette for hardware for older Cameo!

Hi Peas, I wanted to share a very positive experience I had with Silhouette, in case anyone has experienced similar issues! I have a Cameo 1 and a few weeks ago, the blue lock lever (that holds the blade in place) started popping off while I was cutting. When I tried turning it to lock, it would turn too far. Basically it wouldn't stay locked. I was incredibly bummed because my machine still works great and I'd hate for it to become useless over a cheap replacement part. I checked the Silhouette website but they didn't have this part for sale, so I emailed them but wasn't very hopeful because the Cameo 1 has been out of production for such a long time.

Today I got a reply from CS and they have replacement lock levers! It's only $2.50 (including shipping) in the US ($7.50 for international). I am so so happy because I'll be able to use my machine again! I had done some experimenting with using a zip tie to "lock" the blade in, but it wasn't a great solution.

Anyway, if you have an older model with a small hardware issue, try contacting them and see if they can help! I'm just so pleased that my Cameo will be able to keep working!

(It did take about two weeks for me to receive a response to my inquiry, but I don't mind the wait, I'm just happy they could help me.)