Photo Scanner problem!

christyvi
New Member

Posts: 2

Photo Scanner problem! Apr 25, 2022 11:34:26 GMT fijipop likes this

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Post by christyvi on Apr 25, 2022 11:34:26 GMT

Hi everyone!

Ages ago I bought a Toshiba Journe Scan handheld thingamabob. Used it a few times then put it away. Trying to use it again and no matter what I do it only scans one-third of the photograph. Tried looking online and can't find anything to help. Have cleaned and calibrated it but no joy. Does anyone have any idea?

Linda Eternal Pea Do! Posts: 23,067 Location: rural Florida (British Ex-pat) Jun 26, 2014 5:28:58 GMT	Photo Scanner problem! Apr 26, 2022 2:49:05 GMT Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by Linda on Apr 26, 2022 2:49:05 GMT I'm not familiar with that one but I just fixed a scanning issue I was having with my Plustek photoscanner by downloading a new driver. Like you I tried cleaning and calibrating first. Good luck
	Linda (Refupea 895) mum to three - a Navy Sailor, an adult, and a teen pronouns: She/her/hers

fijipop
New Member

Posts: 5

Photo Scanner problem! Jun 19, 2022 5:38:38 GMT

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Post by fijipop on Jun 19, 2022 5:38:38 GMT

I googled 'toshiba journe scan' and followed a link to the Fixya website. My toshiba journe scan (4 x 6) is only scanning about a third of an image, help!
Someone had posted solution below:

'Prescan. Set can area. Scan'.

Otherwise you could try QVC customer services.

Post by christyvi on Apr 25, 2022 11:34:26 GMT

Post by Linda on Apr 26, 2022 2:49:05 GMT

Post by fijipop on Jun 19, 2022 5:38:38 GMT