|
Post by MichyM on Jun 7, 2022 20:33:46 GMT
I've ordered from AliExpress probably a half dozen times since I "discovered" it earlier this spring. I checked on an order today, and in the tracking info it says: Customs clearance unsuccessful.
That was on 5/30, and no updates or other info since then. I just reached out to the seller to see if they have any idea what's up. In the meantime, I'm curious if you have received this same tracking update, and if so, how was it resolved.
Thanks a bunch!
|
|
|
Post by 950nancy on Jun 7, 2022 20:52:29 GMT
CAn't help you with your specific issue, but in time, I have received everything I have ordered from them. One thing took about 5 months.
|
|
kitbop
Pearl Clutcher
Posts: 4,629
Jun 28, 2014 21:14:36 GMT
|
Post by kitbop on Jun 7, 2022 21:15:53 GMT
I got that notification once, and I was super confused/worried, but it then cleared customs a couple days later. Not sure if it got flagged so they looked inside or what? It was no different than all my other packages.
|
|
pinklady
Drama Llama
Posts: 6,084
Nov 14, 2016 23:47:03 GMT
|
Post by pinklady on Jun 7, 2022 22:02:37 GMT
I've ordered from AE a lot and have never received that update. I'd give it some time and if it doesn't change, just dispute it once the time limit clears.
|
|
|
Post by MichyM on Jun 7, 2022 22:26:31 GMT
Thank you, I’ll sit tight and try to be patient! Bummed cuz I hope I don’t have to wait the 2 months or whatever it is before reporting then reordering the items in the package.
|
|
|
Post by MichyM on Jun 8, 2022 19:03:32 GMT
Well, I have an email that the package has hit Seattle. So, I guess all I needed to do was express my concern yesterday in order to get it moving Thanks for the hand-holding!
|
|
|
Post by 950nancy on Jun 9, 2022 2:12:29 GMT
Well, I have an email that the package has hit Seattle. So, I guess all I needed to do was express my concern yesterday in order to get it moving Thanks for the hand-holding! Isn't that how it normally works?
|
|
|
Post by papersilly on Jun 9, 2022 17:48:59 GMT
i've never received that kind of message. i order, it shows up.
|
|
scrapnnana
Drama Llama
Posts: 6,459
Jun 29, 2014 18:58:47 GMT
|
Post by scrapnnana on Jun 9, 2022 18:46:28 GMT
I truly hope that you have better luck with your package than I did with mine. Since it’s AliExpress, you will probably get yours, even if it takes awhile.
|
|