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Post by scrapsuzy on Dec 2, 2014 4:40:13 GMT
I had a great time shopping with them last year and got my stuff in a timely manner.
Had a great experience the other day and saved tons and have already been getting parts of my order (and still have plenty of time.)
Went to use my $60 Kohl's cash tonight, plus their 20% cyberMonday code, plus free shipping if you spend $25 (still haven't figured out how to use those other points they have.) I even remembered to go through Ebates, for 10% back, though that wasn't that much in the end.
After 3 hours of being signed in, and actively shopping, my shopping cart disappeared. POOF! Gone. And I was almost done. I was sooooooo mad! I couldn't even remember exactly what I had, but had the general idea. Some of it was out of stock by now. Okay, whatever. I loaded up again. Applied the 20% code. Then my Kohl's cash. Oops, now I didn't have enough for free shipping! I'm 10.71 short, so I go find something to bring it up high enough.
I ended up spending about $27 total.
It has been a very long time since I used Kohl's cash. I just don't go there to shop. But am I remembering wrong that it is used as a form of payment? So the discounts should come off first, and then the Kohl's cash? Does it work that way in the store but not online?
It doesn't really matter now. I'm not going to fight it and going to the store wasn't really an option for me (still on crutches, not getting out much). I still got some great deals, and didn't get anything that I didn't need to buy except for the scented wax bricks for my Scentsy warmer (that's what got me over the last little bit for free shipping), and at least I will use those.
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Post by freecharlie on Dec 2, 2014 4:42:09 GMT
On the back of the kohl's cash it says the order that it is applied. The coupons say it as well.
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Post by PEArfect on Dec 2, 2014 5:03:27 GMT
Kohls cash is used like a discount. It does not apply toward the free shipping. I placed an order tonight, but I was well over the $25 minimum for free shipping even after the 20% discount and my Kohls cash.
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Post by scrapsuzy on Dec 2, 2014 6:17:49 GMT
Thanks for the responses about the Kohl's cash. I'm still not happy about having to redo my whole cart. I forgot to mention that, even though it showed that I was signed in, when I went to check-out it made me sign-in again and then everything I had previously put in the cart was there! So then I had to clear out the excess.
Oh well. Now I know!
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Post by creativegirl on Dec 2, 2014 6:22:19 GMT
I was surprised when I placed my order too, I thought the kohls cash would be like a form of payment (admittedly I did not read the details- I read "cash" and assume it's going to be applied like...well, cash.) I went back and forth trying to figure out the best way to do it for far too long before I just said screw it and paid shipping.
I wouldnt mind as much if I didn't find their website such a PITA to use In the first place- it is buggy and slow for me every single time and fussing around with coupons/codes/shipping minimums just makes the process even longer. Eventually I will stick to the promise I keep making to myself to stop shopping there and save myself the frustration!
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Post by mikklynn on Dec 2, 2014 14:34:47 GMT
I'm glad you got your stuff in a timely manner. It took 3 weeks for me to get a pair of tennis shoes I ordered last year. I won't use them online again.
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sharlag
Drama Llama

I like my artsy with a little bit of fartsy.
Posts: 6,586
Location: Kansas
Jun 26, 2014 12:57:48 GMT
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Post by sharlag on Dec 2, 2014 14:42:14 GMT
I recently discovered that the shopping cart APPEARS to have disappeared on Kohl's site, but if I click the 'check out' button, the items show up in the cart.
Doesn't help you NOW, but for you and others shopping after reading this, it may help.
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Post by bianca42 on Dec 2, 2014 15:28:04 GMT
I recently discovered that the shopping cart APPEARS to have disappeared on Kohl's site, but if I click the 'check out' button, the items show up in the cart. Doesn't help you NOW, but for you and others shopping after reading this, it may help. The same thing happened to me. I closed the site and then logged back in an the cart was there. I did have 2 things cancelled off an order I placed on Friday. They let me know within a day and let me keep the Kohls cash I had earned. Luckily, the items were for me and not gifts, so I wasn't too concerned.
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peabrain
Pearl Clutcher
Posts: 2,588
Jun 25, 2014 22:18:04 GMT
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Post by peabrain on Dec 2, 2014 16:22:43 GMT
That stupid site and app! They really need to get their act together So frustrating
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Post by Outspoken on Dec 2, 2014 16:43:48 GMT
After fooling with it for hours yesterday, I'm just going to the store! Ugg
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Post by khaleesi on Dec 2, 2014 16:47:09 GMT
Yesterday was the first time I ordered online and now I'm concerned after reading this thread. We shall see what happens.
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Post by bianca42 on Dec 2, 2014 16:53:01 GMT
Yesterday was the first time I ordered online and now I'm concerned after reading this thread. We shall see what happens. Other than the 2 items that were cancelled from my order within 24 hours, everything else has shipped very fast this year. I ordered things last Monday and received them on Tuesday. Other than their site being a pain in the neck, I think that they must have listened to the long shipping time criticism and made some changes.
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Post by PEArfect on Dec 2, 2014 16:55:46 GMT
I never had any problems ordering online until they changed their website. It is beyond frustrating! I'm sure they're losing business.
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Post by khaleesi on Dec 2, 2014 17:01:41 GMT
Yesterday was the first time I ordered online and now I'm concerned after reading this thread. We shall see what happens. Other than the 2 items that were cancelled from my order within 24 hours, everything else has shipped very fast this year. I ordered things last Monday and received them on Tuesday. Other than their site being a pain in the neck, I think that they must have listened to the long shipping time criticism and made some changes. That makes me feel a little better. I never order online because I hate trying to find things on their website but they had some great deals online yesterday and the savings were worth dealing with their site. I'll report back!
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NoWomanNoCry
Drama Llama

Posts: 5,856
Jun 25, 2014 21:53:42 GMT
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Post by NoWomanNoCry on Dec 2, 2014 17:35:52 GMT
Im not happy with Kohl's period! We went in store to spend Kohl's cash to get a Christmas gift and walked out emptiy handed because there was nothing worth getting.
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Post by PEArfect on Dec 2, 2014 18:05:36 GMT
Im not happy with Kohl's period! We went in store to spend Kohl's cash to get a Christmas gift and walked out emptiy handed because there was nothing worth getting. That's why I like ordering online, more variety. I just wish they would fix their website!
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NoWomanNoCry
Drama Llama

Posts: 5,856
Jun 25, 2014 21:53:42 GMT
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Post by NoWomanNoCry on Dec 2, 2014 18:40:36 GMT
Im not happy with Kohl's period! We went in store to spend Kohl's cash to get a Christmas gift and walked out emptiy handed because there was nothing worth getting. That's why I like ordering online, more variety. I just wish they would fix their website! Maybe I will give online a try. Hopefully they fix their site.
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Post by elaine on Dec 2, 2014 21:34:57 GMT
Everything I ordered on Wednesday from them has arrived. I'm somewhat shocked at how quickly it arrived - including a huge bag full of 6 throws.
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Nicole in TX
Pearl Clutcher
Posts: 2,951
Jun 26, 2014 2:00:21 GMT
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Post by Nicole in TX on Dec 2, 2014 22:35:51 GMT
This happened to me at Joann's website this weekend. I would have ordered a lot more, but I only had the patience to scroll through the dies a second time about half way.
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