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Post by Crack-a-lackin on Aug 30, 2022 19:24:00 GMT
I am surprised you trust any store to have the refrigerated items and frozen kept properly for a pick up order. I used grocery PU back in the 70s (from a large Target) but have never done it in "modern times." I worry about the frozen or refrigerated items. they have little refrigerators/freezers they store the items in between shopping for them and picking up. It actually seems pretty well organized.
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Post by myshelly on Aug 30, 2022 19:46:54 GMT
The Target employee was probably young and didn't think about the frozen and refrigerated foods. I'm glad it all worked out for you. No! It was a middle aged woman! She was older than me and 100% should have known better.
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Post by juanita on Aug 30, 2022 19:49:36 GMT
A big ole Hell No. I would want all fresh groceries.
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Just T
Drama Llama
Posts: 5,812
Jun 26, 2014 1:20:09 GMT
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Post by Just T on Aug 30, 2022 19:53:01 GMT
I have not read any responses. LOL But, NO way would I want the groceries that someone else returned. Not anytime, but especially not summertime in Texas! NOPE.
I would have declined, too and asked for new products.
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Post by katlady on Aug 30, 2022 19:54:25 GMT
'm giving the man in the truck props for bringing the items back. I admire his honesty. Well, in my cynical view, I would think it probably didn't have what he wanted, his wife yelled at him, and maybe his order was more expensive. I am glad it worked out in your favor! I wouldn't have accepted the items either. ETA - OOPS, just saw the update that it was a woman. ETA#2 - OK, the truck driver was a man. Got confused in the last update.
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Post by Basket1lady on Aug 30, 2022 20:07:57 GMT
You don't know what happened with frozen/refrigerated stuff. You don't know that the guy isn't some psycho who adulterated your food, maybe even in anger for getting the wrong order. (I know that's unlikely, but still...) And you don't have a verification that all the correct items are in there. I'm usually a go with the flow, be kind and nice to the employee, don't rock the boat kind of person. I wouldn't accept the order from the guy's truck. And as someone else pointed out, the store would have a huge legal potential legal issue, so I'm sure that's not their policy! Yup. Remember the ice cream licking from a few summers ago? Nope, nope, nopetty, nope. If they won’t resell a returned grocery item, they shouldn’t ask you to take it.
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ddly
Pearl Clutcher
Posts: 4,019
Jul 10, 2014 19:36:28 GMT
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Post by ddly on Aug 30, 2022 20:09:35 GMT
No way!!
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Post by busy on Aug 30, 2022 20:11:12 GMT
I am surprised you trust any store to have the refrigerated items and frozen kept properly for a pick up order. I used grocery PU back in the 70s (from a large Target) but have never done it in "modern times." I worry about the frozen or refrigerated items. they have little refrigerators/freezers they store the items in between shopping for them and picking up. It actually seems pretty well organized. Yeah, the bags are always cold to the touch when they’re put in my car.
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craftykitten
Pearl Clutcher
Posts: 4,304
Jun 26, 2014 7:39:32 GMT
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Post by craftykitten on Aug 30, 2022 20:23:05 GMT
I would want new shopping too. I’m glad they made it right.
I think sometimes people just don’t think. We were using an in-store wheelchair (they have ones available for customers to use) and a sales assistant came up and said we had accidentally taken one that belonged to someone instead of one of the communal use ones (we had been told to use it, but whatever). They wanted us to walk/push all the way back to the front desk to swap wheelchairs. I said we would wait where they were and they could bring us a new one.
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Post by epeanymous on Aug 30, 2022 20:44:14 GMT
You don't know what happened with frozen/refrigerated stuff. You don't know that the guy isn't some psycho who adulterated your food, maybe even in anger for getting the wrong order. (I know that's unlikely, but still...) And you don't have a verification that all the correct items are in there. I'm usually a go with the flow, be kind and nice to the employee, don't rock the boat kind of person. I wouldn't accept the order from the guy's truck. And as someone else pointed out, the store would have a huge legal potential legal issue, so I'm sure that's not their policy! All that. I generally don't kick up a fuss about things and am not in the business of making things difficult for service workers, but no way.
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Post by sean&marysmommy on Aug 30, 2022 21:12:57 GMT
Nope, I wouldn't have wanted those groceries either. I validate you.
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luckyjune
Pearl Clutcher
Posts: 2,687
Location: In the rainy, rainy WA
Jul 22, 2017 4:59:41 GMT
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Post by luckyjune on Aug 30, 2022 21:40:45 GMT
I am pretty easy-going about things and there is no way I'd take groceries that had left with someone and came back. Nope.
I was borderline about to refuse a pick up order of food from the restaurant down the beach when they gave some guy our order, but I passed him walking out and he was reading the receipt taped to the bag and he turned right around to bring *my* order back in. I was okay with that...but barely.
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Post by ScrapbookMyLife on Aug 30, 2022 22:01:02 GMT
I would want my order re-done. I would not take groceries, especially cold and frozen items that have departed then returned.
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Post by AussieMeg on Aug 30, 2022 22:27:54 GMT
I have to be honest, I opened this thread totally expecting to read something where I thought you totally overreacted. But nope, I agree with you 100%, and I would have made them reshop the order with fresh goods. Especially if there were refrigerated and frozen items.
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tracylynn
Pearl Clutcher
Posts: 4,899
Jun 26, 2014 22:49:09 GMT
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Post by tracylynn on Aug 30, 2022 22:32:31 GMT
No way in hell would I take the groceries. They could credit me or give me the re-shopped order.
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Post by Scrapper100 on Aug 30, 2022 22:44:32 GMT
What a pain. No I would not want them either for the same reason. You don’t know how long they have been left out. Banged up boxes from I guess rolling around in the back of his truck. I would be afraid they would just rebag and give them back. I don’t understand them thinking it’s ok when you don’t know what actually happened to them and then having yo double check your order. Glad they fixed it for you but … some people. Here they are all really young. I’m surprised an older woman would think it was ok.
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Post by melanell on Aug 30, 2022 23:41:45 GMT
I'm very much a non-confrontational, don't rock the boat, try to make everyone's life easier kind of person, but there is no way I'd accept any perishable goods that could have been in this person's truck since the original pick-up time. And really, even some of the other items could have picked up odors, etc. if the other customer was a smoker, etc.
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Post by krcrafts on Aug 31, 2022 1:20:45 GMT
I would not have taken the groceries he brought back.
One time when we ordered from Door Dash, we were watching the tracking and saw that the drive had another delivery to make on the way to us. She drove to our house, parked and took forever, left again and ended up at the first house. She then brought our dinners that she had dropped off at the other place and actually said there’s nothing wrong with them. We refused the food and called Door Dash for a refund. She thought we were being ridiculous and argued with dh about it. And this was during the lockdown! No thanks.
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Post by aj2hall on Aug 31, 2022 1:38:38 GMT
Maybe I missed it, but how long did the man in the truck have the groceries? If we're only talking 5 minutes, I could understand why the employee wanted to just move them to your car. In that case, it saves a lot of time and money for the store to transfer the goods instead of shopping again, returning some items like laundry detergent to the shelves and throwing out food. Regardless of the time, I understand not accepting perishables.
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lavawalker1
Full Member
Posts: 488
Jul 9, 2021 21:41:57 GMT
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Post by lavawalker1 on Aug 31, 2022 1:55:31 GMT
I totally agree with you!
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Post by myshelly on Aug 31, 2022 1:58:34 GMT
Maybe I missed it, but how long did the man in the truck have the groceries? If we're only talking 5 minutes, I could understand why the employee wanted to just move them to your car. In that case, it saves a lot of time and money for the store to transfer the goods instead of shopping again, returning some items like laundry detergent to the shelves and throwing out food. Regardless of the time, I understand not accepting perishables. I have no idea how long he had them and had no way of knowing.
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Post by chaosisapony on Aug 31, 2022 2:07:16 GMT
Nope, no way. I've been given the wrong orders at drive thrus before and once it goes in my car they have told me they aren't allowed to give it to another car. They have to remake the order. There are reasons for these things.
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Post by SnoopyFan on Aug 31, 2022 2:32:18 GMT
Maybe I missed it, but how long did the man in the truck have the groceries? If we're only talking 5 minutes, I could understand why the employee wanted to just move them to your car. In that case, it saves a lot of time and money for the store to transfer the goods instead of shopping again, returning some items like laundry detergent to the shelves and throwing out food. Regardless of the time, I understand not accepting perishables. I don't know about Target's rules, but I work for a popular grocery store chain and nothing can go back on the shelves. Anything that leaves the store with a customer and gets returned gets a bright orange sticker on it and makes its way to the trash compactor. It doesn't matter if it's fresh, frozen, canned or boxed. It gets destroyed. Transferring items from one customer to another would be a big no.
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Post by boys5times on Aug 31, 2022 3:06:13 GMT
Nope. None of it. I've done pick up only for over 2 years, because I HATE going into the store. Only once have they brought the wrong order, but I knew before they loaded it because they said "we were out of the organic tomatoes, organic lettuce, and organic blueberries, so we subbed non organic". I never order organic anything, so at first I was thinking I screwed up ordering and ordered organic crap until they got to the blueberries. I HATE blueberries and would never have ordered them, so at that point I said I never ordered ANY blueberries. At that point they confirmed the name and it was my daughter in laws order! After they went back and got my order, I texted my daughter in law and said "just to let you know, (store we shop at) is out of organic tomatoes, lettuce & blueberries" and she texted back and said "Dang! All that was is my order!". I said "I know, they tried to give your order to me".
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SabrinaP
Pearl Clutcher
Busy Teacher Pea
Posts: 4,407
Location: Dallas Texas
Jun 26, 2014 12:16:22 GMT
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Post by SabrinaP on Aug 31, 2022 3:09:34 GMT
I agree with you. I’m not even up for sorting and keeping dry goods. They can figure that out. Give me the new ones you shopped and they can deal with the others.
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Post by aj2hall on Aug 31, 2022 3:09:43 GMT
Maybe I missed it, but how long did the man in the truck have the groceries? If we're only talking 5 minutes, I could understand why the employee wanted to just move them to your car. In that case, it saves a lot of time and money for the store to transfer the goods instead of shopping again, returning some items like laundry detergent to the shelves and throwing out food. Regardless of the time, I understand not accepting perishables. I don't know about Target's rules, but I work for a popular grocery store chain and nothing can go back on the shelves. Anything that leaves the store with a customer and gets returned gets a bright orange sticker on it and makes its way to the trash compactor. It doesn't matter if it's fresh, frozen, canned or boxed. It gets destroyed. Transferring items from one customer to another would be a big no. I understand throwing out all food. I don’t know what Target’s policy is, but I’m not sure why they would throw out household goods in sealed or unopened packages like paper towels? And a store like Target that normally accepts returns I think might have different policy from a grocery store.
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Post by myshelly on Aug 31, 2022 3:18:08 GMT
I don't know about Target's rules, but I work for a popular grocery store chain and nothing can go back on the shelves. Anything that leaves the store with a customer and gets returned gets a bright orange sticker on it and makes its way to the trash compactor. It doesn't matter if it's fresh, frozen, canned or boxed. It gets destroyed. Transferring items from one customer to another would be a big no. I understand throwing out all food. I don’t know what Target’s policy is, but I’m not sure why they would throw out household goods in sealed or unopened packages like paper towels? And a store like Target that normally accepts returns I think might have different policy from a grocery store. Grocery stores accept returns. And I don’t think anyone is talking about household goods, it’s all specifically food.
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paigepea
Drama Llama
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Posts: 5,609
Location: BC, Canada
Jun 26, 2014 4:28:55 GMT
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Post by paigepea on Aug 31, 2022 3:33:43 GMT
No. I would have wanted new groceries.
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Mary Kay Lady
Pearl Clutcher
PeaNut 367,913 Refupea number 1,638
Posts: 3,082
Jun 27, 2014 4:11:36 GMT
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Post by Mary Kay Lady on Aug 31, 2022 4:34:34 GMT
No. We live in a crazy messed up world. How do you know that nothing was tampered with?
I would want the reshopped order.
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Post by Jamie on Aug 31, 2022 13:33:41 GMT
Nope - I will wait the extra for the re-shopped order. No way I'm taking food that who knows how long this person had it and seeing they didn't know it wasn't their order, who knows how long frozen/cold items may have been sitting out.
Reminds me of a time we went to Burger King years ago. They asked us to pull to a spot while our items were being made. Pull around and there are 3 others cars also waiting. Guy walks out with a bag and literally went to the other 3 cars first, with all of those customers sticking their hands in the bag and telling him it wasn't their order. When he brought it to us and we refused it, he was PO'd. We walked back in and told the mgr exactly why we weren't taking that food. He actually asked us if we wanted him to remake it. Uh, yeah. They weren't happy but no way in hell was I taking that food after multiple people had touched it.
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