breetheflea
Drama Llama
Posts: 6,595
Location: PNW
Jul 20, 2014 21:57:23 GMT
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Post by breetheflea on Mar 19, 2023 0:36:53 GMT
Whenever I close the Silhouette software on my PC, when I go to use it the next time, it has reverted to the Portrait sized cutting area (I used to have a Portrait) and the grid turns off. Anyone know how to make it stop doing that? And yes I Googled and didn't find anything... ETA: in the page set up it will say Cameo and 12 by 12 for the machine and cutting mat size, but that's not what it shows on the design screen. Also, in case anyone knows how to fix my other annoying problem... if I leave the software open, and someone else uses the computer, when I come back sometimes my computer has scrolled or zoomed out and I can't find the cutting grid on the screen. Is there a "snap to cutting mat" shortcut? Thanks for any ideas
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scrapnnana
Drama Llama
Posts: 6,456
Jun 29, 2014 18:58:47 GMT
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Post by scrapnnana on Mar 19, 2023 4:45:08 GMT
I’ve had it revert to letter size, but it at least shows it as set to letter size, and I can then change it to 12x12, so it sounds like yours is doing something different.
I’m the only one using my computer, and I haven’t experienced the other issue you mention, either.
You might want to do a back up of your files, and then update the software. If it started doing this after an update, then I suggest you contact Silhouette support. You might want to contact them regardless.
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