pantsonfire
Drama Llama
Take a step back, evaluate what is important, and enjoy your life with those who you love.
Posts: 6,294 
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Post by pantsonfire on May 6, 2023 15:52:22 GMT
Just wanted to share the positive service I had with ACOT. I received the Bee Happy 6x6 paper pad and it looks like during manufacturing the glue used to secure the papers to the binding leaked out. So 2 pages were stuck together and several others were damaged or were not set in right so I couldn't pull them from the binding and then they wouldn't be true 6x6.
So I sent a photo and message to ACOT in the evening and the next morning had a message that a new pad was being shipped out!
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Post by ScrapbookMyLife on May 6, 2023 22:17:27 GMT
Glad to hear that they made it right for you.
A Cherry On Top is my favorite scrapbook store to shop at.
I've always had great customer service from them, except for one time last summer(July 2022) when I had to deal with Clint, he was a jerk to me.
If it hadn't been for previous excellent customer service from James, I would have been done with them, but decided to not let one rude jerk ruin my online shopping.
If I have to call customer service(which thankfully I rarely have to do), I ask for James, he is really nice.
Rachel and Jessica always are always so sweet on their video and tutorials. They are both so talented and creative.
Matt is always so kind when he posts on here.
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