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Post by aj2hall on Jun 30, 2023 23:52:07 GMT
I recently ordered from Frank Garcia Studio and wanted to give them a shout out for their excellent customer service. I placed a pre-order for the 49th & Market Spectrum Gardenia collection. When the store received their shipment, one of the papers was missing and on backorder. They called me to let me know about the missing paper and offered to send my order without it or wait a few more weeks until it arrived. I was really grateful for their communication and impressed that they went to the trouble of calling me. 20% off with code FOURTH free shipping over $75 with FREESHIP www.frankgarciastudio.com/coupons-pagewww.frankgarciastudio.com
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pantsonfire
Drama Llama
Take a step back, evaluate what is important, and enjoy your life with those who you love.
Posts: 6,294
Jun 19, 2022 16:48:04 GMT
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Post by pantsonfire on Jul 1, 2023 0:19:02 GMT
I am about 30 min away from the store and hope to get there this fall. I will check out their on-line store. I haven't purchased from the store but when I watch hauls it always looks so nicely packaged.
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Post by aj2hall on Jul 1, 2023 0:42:02 GMT
Yes! My orders came carefully packaged and wrapped in pink tissue paper.
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craftywendy
Full Member
Posts: 116
May 29, 2018 14:56:21 GMT
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Post by craftywendy on Jul 1, 2023 1:04:57 GMT
Yay! They are my LSS and love their customer service. So happy you had a good experience. Lucky to have them around the corner from me
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Post by coloradoscrapper on Jul 3, 2023 4:14:50 GMT
I just visited there last week. The store was really lovely and the customer service was great. They have a huge selection of the newest lines.
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oaksong
Drama Llama
Posts: 6,167
Location: LA Suburbia
Site Supporter
Jun 27, 2014 6:24:29 GMT
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Post by oaksong on Jul 6, 2023 6:27:17 GMT
I’m fortunate that it’s local for me too. Everything is nicely displayed, always lots of new product. A good old-fashioned LSS!
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