pantsonfire
Drama Llama
Take a step back, evaluate what is important, and enjoy your life with those who you love.
Posts: 6,169 
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Post by pantsonfire on Aug 22, 2023 22:49:26 GMT
Matt at ACOT Hi Matt, did ACOT receive their Simple Stories shipment today? I got the email last week regarding the lost shipment and it stated the new one should arrive today. Just wanted to see if it did and if not what the ETA is. Getting excited about my pre order if the FaBOOlous line! 😀
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Matt at ACOT
Junior Member
Posts: 97
Mar 3, 2020 4:10:17 GMT
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Post by Matt at ACOT on Aug 23, 2023 1:48:05 GMT
Yes, it came in today! It showed up pretty late in the day so we're still getting it processed, but we should have that finished up tomorrow and we'll be getting all of the preorders out as quickly as we can.
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pantsonfire
Drama Llama
Take a step back, evaluate what is important, and enjoy your life with those who you love.
Posts: 6,169
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Post by pantsonfire on Aug 23, 2023 2:25:22 GMT
Yes, it came in today! It showed up pretty late in the day so we're still getting it processed, but we should have that finished up tomorrow and we'll be getting all of the preorders out as quickly as we can. Awesome, thanks for the update! |
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caangel
Drama Llama
Posts: 5,709
Location: So Cal
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Post by caangel on Aug 23, 2023 3:44:43 GMT
Yes, it came in today! It showed up pretty late in the day so we're still getting it processed, but we should have that finished up tomorrow and we'll be getting all of the preorders out as quickly as we can. Any word on the AC Farmstead Harvest 12x12 Paper Pad? It's the one thing he holding up my Shimelle pre-order. |
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Matt at ACOT
Junior Member
Posts: 97
Mar 3, 2020 4:10:17 GMT
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Post by Matt at ACOT on Aug 23, 2023 12:19:35 GMT
Yes, it came in today! It showed up pretty late in the day so we're still getting it processed, but we should have that finished up tomorrow and we'll be getting all of the preorders out as quickly as we can. Any word on the AC Farmstead Harvest 12x12 Paper Pad? It's the one thing he holding up my Shimelle pre-order. It looks like they just finally shipped it - I don't see a delivery date yet but should be soon! |
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Post by sleepingbooty on Aug 23, 2023 12:44:26 GMT
Thanks for the updates, Matt at ACOT.  Here's to everyone getting their pre-ordered goodies real soon!  |
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Post by jeremysgirl on Aug 23, 2023 13:55:12 GMT
I just wanted to chime in this morning and say that I didn't receive a confirmation email on my order the other day so I logged in today to look and see if things had processed. Somehow three things I put in my cart didn't go through/jumped out/glitched. I called this morning about it. Was able to place another order for those missing things and was told they would combine shipping for me. Great customer service. ⭐⭐⭐⭐⭐
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blemon
Pearl Clutcher
Posts: 3,503
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Post by blemon on Aug 23, 2023 13:57:00 GMT
Great customer service. ⭐⭐⭐⭐⭐ I agree! I spaced and added a 4X6 box to my cart instead of the 5X7 that I meant to put in there and they fixed it for me no problem! Now all I need is to know when/if my Sugarplum Wishes album will arrive. |
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Matt at ACOT
Junior Member
Posts: 97
Mar 3, 2020 4:10:17 GMT
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Post by Matt at ACOT on Aug 23, 2023 15:21:23 GMT
Great customer service. ⭐⭐⭐⭐⭐ Now all I need is to know when/if my Sugarplum Wishes album will arrive. Still unsure on that one unfortunately. Last we heard the container with those was stuck at customs, but that was a few weeks ago, so hopefully they've got it moving by now. |
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