dawnnikol
Prolific Pea
'A life without books is a life not lived.' Jay Kristoff
Posts: 8,499
Sept 21, 2015 18:39:25 GMT
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Post by dawnnikol on Sept 1, 2023 19:16:15 GMT
Check your e-mail for this so you don't lose your photos.
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jediannie
Pearl Clutcher
Posts: 3,066
Jun 30, 2014 3:19:06 GMT
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Post by jediannie on Sept 1, 2023 19:26:09 GMT
I just got the email and initiated the migration. I don't remember seeing any other communication regarding this, was this the first message about the migration?
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jammies
Full Member
Posts: 170
Oct 28, 2018 1:21:20 GMT
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Post by jammies on Sept 1, 2023 19:51:51 GMT
I was planning to actually order a batch of photos this weekend but I guess I’ll have to hold off on this. I reset my password and hopefully my photos will be migrated eventually 🤞.
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Post by mom on Sept 1, 2023 20:11:27 GMT
I just got the email and initiated the migration. I don't remember seeing any other communication regarding this, was this the first message about the migration? Nope, first email. |
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Post by QueSeraSera on Sept 1, 2023 21:47:09 GMT
It’s only been on Instagram until this email. I wish companies would realize not everyone is online 24/7.
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Post by travelscrapper2 on Sept 2, 2023 2:18:28 GMT
I got an e-mail the first part of August that they would be moving to a new website. Projects would not be transferring. Shipping was free with a $25 purchase until the end of August instead of the normal $59 purchase. I may gave gotten the e-mail because I had some projects started.
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Post by joblackford on Sept 2, 2023 2:21:03 GMT
Not a moment too soon, right? Isn’t their old interface confusing? I have only ordered from them a couple of times but I didn’t find it very user friendly.
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Post by FuzzyMutt on Sept 2, 2023 3:03:49 GMT
I’ve had at least one, maybe two emails leading up.
I order from PP several times a year, most recently 3 days ago. It’s frustrating because I paid for print credits, but their website won’t let me use the credits I paid for, and get shipping deals etc on the same order. For example, my order was $150 ish. I used about $40 of print credits. But yet the free shipping at $59 wasn’t available to me to use. So I paid $110 for the the remainder of my order (plus about $30 for the print credits) and I had to pay shipping. Just annoying, and I’m not sure I’ll buy credits again.
Hopefully, with the new website that will be resolved.
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jammies
Full Member
Posts: 170
Oct 28, 2018 1:21:20 GMT
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Post by jammies on Sept 2, 2023 22:28:17 GMT
I’ve had at least one, maybe two emails leading up. I order from PP several times a year, most recently 3 days ago. It’s frustrating because I paid for print credits, but their website won’t let me use the credits I paid for, and get shipping deals etc on the same order. For example, my order was $150 ish. I used about $40 of print credits. But yet the free shipping at $59 wasn’t available to me to use. So I paid $110 for the the remainder of my order (plus about $30 for the print credits) and I had to pay shipping. Just annoying, and I’m not sure I’ll buy credits again. Hopefully, with the new website that will be resolved. I also found this so frustrating and stopped buying print credits when shipping increased to $8.99. My photos showed up this morning and I tinkered around. Seems like a much more pleasant ordering experience. I selected a bunch of 3x4 photos and a bulk discount was automatically applied (25% I think). I need to compare this discount to the discount when buying photo credits — but the bulk discount + free shipping is a decent combination. |
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Post by lanena on Sept 2, 2023 23:04:27 GMT
I think I just got the one email, but I recall reading about the change...maybe on their website? I've been ordering prints steadily the past few months, and I'm glad I placed an order last week. I hope the new website will be easier to navigate. I've always had trouble with it but kept returning because I do like the print quality.
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