Another ACOT Shout Out
Oct 17, 2023 17:35:10 GMT
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Post by pantsonfire on Oct 17, 2023 17:35:10 GMT
I received my Pinkfresh Studio Christmas papers last week and they were severely damaged by Fed Ex. I emailed ACOT before bed and next morning was greeted by an email asking for additional photos.
Sent those of the damage and that same day a new shipment of papers went out via USPS in the hard box. I will get them today.
They were able to use the photos to file a claim and I didn't have to wait long for my papers to come.
That is great customer service.
Sent those of the damage and that same day a new shipment of papers went out via USPS in the hard box. I will get them today.
They were able to use the photos to file a claim and I didn't have to wait long for my papers to come.
That is great customer service.