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Post by mom on Mar 7, 2024 19:07:43 GMT
I placed an order on 3/5 and paid with PayPal. I have a receipt from PayPal + an order page from SB.com in my email. BUT when I go to see if my order has shipped the order isn't in my 'past orders history'. Usually I get a shipping confirmation the day or following day from SB.com but nothing yet. I can use the email confirmation and type in my zip code and see the order but it's not listed under my profile.
So I am wondering if this has happened to anyone else before? I had to clear a bunch out of my cart when I placed the order so I am pretty sure I was logged into my account.
Anyone have any ideas? I know I can email someone and ask but thought I'd ask here in case this happens more often than I realize.
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Ryann
Pearl Clutcher
Love is Inclusive
Posts: 2,643 
Location: PNW
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Post by Ryann on Mar 7, 2024 19:17:05 GMT
I placed an order on 3/5 and paid with PayPal. I have a receipt from PayPal + an order page from SB.com in my email. BUT when I go to see if my order has shipped the order isn't in my 'past orders history'. Usually I get a shipping confirmation the day or following day from SB.com but nothing yet. I can use the email confirmation and type in my zip code and see the order but it's not listed under my profile. So I am wondering if this has happened to anyone else before? I had to clear a bunch out of my cart when I placed the order so I am pretty sure I was logged into my account. Anyone have any ideas? I know I can email someone and ask but thought I'd ask here in case this happens more often than I realize. I don’t think that SB.com empties carts, even if you aren’t logged in to your account. It’s possible you loaded you cart previously while not being logged in, returned to the cart days later (still not logged in) and placed an order. That would be my guess. |
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Post by mom on Mar 7, 2024 20:06:56 GMT
I placed an order on 3/5 and paid with PayPal. I have a receipt from PayPal + an order page from SB.com in my email. BUT when I go to see if my order has shipped the order isn't in my 'past orders history'. Usually I get a shipping confirmation the day or following day from SB.com but nothing yet. I can use the email confirmation and type in my zip code and see the order but it's not listed under my profile. So I am wondering if this has happened to anyone else before? I had to clear a bunch out of my cart when I placed the order so I am pretty sure I was logged into my account. Anyone have any ideas? I know I can email someone and ask but thought I'd ask here in case this happens more often than I realize. I don’t think that SB.com empties carts, even if you aren’t logged in to your account. It’s possible you loaded you cart previously while not being logged in, returned to the cart days later (still not logged in) and placed an order. That would be my guess. Ahh ok. That makes sense! AND I just got a shipping notification! Yay! Thank you! |
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Ryann
Pearl Clutcher
Love is Inclusive
Posts: 2,643
Location: PNW
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Post by Ryann on Mar 7, 2024 20:12:14 GMT
I don’t think that SB.com empties carts, even if you aren’t logged in to your account. It’s possible you loaded you cart previously while not being logged in, returned to the cart days later (still not logged in) and placed an order. That would be my guess. Ahh ok. That makes sense! AND I just got a shipping notification! Yay! Thank you! Yay!! Enjoy your goodies! |
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