PaperAngel
Prolific Pea
Posts: 7,994
Jun 27, 2014 23:04:06 GMT
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Post by PaperAngel on Jul 23, 2024 5:26:47 GMT
It appears the feedback process has also changed. Anyone else unable to leave product reviews? TIA.
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Shakti
Pearl Clutcher
Troubled, complicated, and constant
Posts: 3,241
Oct 30, 2022 23:42:30 GMT
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Post by Shakti on Jul 23, 2024 9:38:08 GMT
I think that actually changed first. Matt at ACOT addressed why and how it works now in another thread. |
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PaperAngel
Prolific Pea
Posts: 7,994
Jun 27, 2014 23:04:06 GMT
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Post by PaperAngel on Jul 23, 2024 9:49:14 GMT
I think that actually changed first. Matt at ACOT addressed why and how it works now in another thread. TFS. I must have missed that thread (ETA: but found it: here). |
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Post by melanell on Jul 23, 2024 14:16:58 GMT
It appears the feedback process has also changed. Anyone else unable to leave product reviews? TIA. I have been having a difficult time with that for my last several orders. One day I took the time to leave all of these reviews, and they appeared to go through, but later, when I wanted to look back at that order, I saw that every item was still asking me to review it! Ugh! So one day when I had time, I tried putting them through again, and then they all went into pending limbo. So I don't know if they really went through the first time, and it just didn't show that way on the order screen, or if they did not go through either time. I looked at a few of the items I ordered to see if my reviews were there, and most were not. Unfortunately I did not pay attention to whether or not my cherry counts went up, so I don't have that as a way to tell either. And it doesn't seem to matter if I leave the review from the order screen or from the page of the actual item. ETA: Oops, I see there's another thread about this so I'll go check it out. Thanks, ladies! |
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vexedangel
Full Member
Posts: 401
Nov 4, 2018 20:14:04 GMT
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Post by vexedangel on Jul 23, 2024 14:24:08 GMT
Yeah, unfortunately, not sure it will be getting fixed anytime soon, here is a message I sent and response I received. On Tue, Jul 16, 2024, at 08:33 PM, AM Robins wrote: Hi, my reviews have not been going through, they're stuck in "processing," even ones I've done a long time ago. I have a friend on a scrapbooking message board who has had the same issue. Can you help? Or do I need to do something additional? Thanks--Ann Marie On Wed, Jul 17, 2024 at 8:16 AM A Cherry On Top <service@acherryontop.com> wrote: Hello Ann Marie, Thanks for reaching out. We're aware of the issue and are working on it. It may be some time before it's resolved. Thank you, Clint Bremer A Cherry On Top Crafts www.acherryontop.com |
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Post by melanell on Jul 24, 2024 0:07:44 GMT
Thank you for sharing, vexedangel . I wonder how long can go by before one loses the ability to leave reviews on purchases. As it is some of the things I purchased are now out of stock, so my reviews won't be of any use to anyone besides their cherry value to me. |
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vexedangel
Full Member
Posts: 401
Nov 4, 2018 20:14:04 GMT
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Post by vexedangel on Jul 24, 2024 19:31:19 GMT
Yeah, I’m not sure…Although it does take me a bit sometimes to use my purchases so I know how to review them…not that I shop too much 😅
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