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Post by fuji on Jun 28, 2024 23:07:56 GMT
I'm so bummed because I wanted to love it. I always send my pictures to Mpix, but I wanted the convenience of printing at home and the ability to play with different sizes. So, DH bought me one for Christmas a year ago, and I couldn't wait to try it. I started with a photo I had already from Mpix, so I could compare the quality. The colors had a pink/cool undertone (very subtle) and the image wasn't as crisp and sharp. Ugh. I was so disappointed.
I've experimented with different photo papers and apps; I recalibrated it; I bought new ink. Nothing helped. The images aren't terrible, but they aren't as amazing as everyone else's seem to be.
Has anyone else had the same experience?
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Post by mom on Jun 29, 2024 1:16:28 GMT
I love my PM400 and think it has great quality. I did run into an issue in May but after some back and forth with customer service, they sent me a brand new machine to replace my 6 month old machine that was having issues. No problems with the quality of prints with the new machine.
Are you using the correct Epson ink? What papers are you using? It sounds like the heads need cleaned on your ink. I use only Epson ink and only Epson Premium Glossy paper.
Edited to add: its the Ultra Premium paper that I use and get great results with.
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Post by fuji on Jun 29, 2024 2:04:33 GMT
I love my PM400 and think it has great quality. I did run into an issue in May but after some back and forth with customer service, they sent me a brand new machine to replace my 6 month old machine that was having issues. No problems with the quality of prints with the new machine. Are you using the correct Epson ink? What papers are you using? It sounds like the heads need cleaned on your ink. I use only Epson ink and only Epson Premium Glossy paper. Thanks for the response. I only use Epson ink, which I just replaced a few weeks ago. I have tried a variety of photo papers, including Epson. I have also cleaned the heads several times. Maybe I got a crappy machine? |
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Post by Citygirl on Jun 29, 2024 2:24:17 GMT
For me there is a big difference between the Epson premium glossy photo paper and the Epson Ultra Premium Glossy photo paper. The Ultra gives a much better image imo.
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Post by deekaye on Jun 29, 2024 2:29:37 GMT
Oh, I'm sorry you haven't had a good time with your Epson PM. I absolutely love mine but as Citygirl noted, the Ultra Premium Glossy photo paper prints the best photos.
Maybe you're right, possibly you got a lemon? I'd contact CS.
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Post by mom on Jun 29, 2024 2:45:17 GMT
For me there is a big difference between the Epson premium glossy photo paper and the Epson Ultra Premium Glossy photo paper. The Ultra gives a much better image imo. Ohh you are right! The Ultra is what I use as well. |
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jediannie
Pearl Clutcher
Posts: 3,064
Jun 30, 2014 3:19:06 GMT
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Post by jediannie on Jun 29, 2024 3:07:19 GMT
I use ultra premium or Ilford paper and haven't had any quality issues so far. |
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kitbop
Pearl Clutcher
Posts: 4,605 
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Post by kitbop on Jun 29, 2024 14:06:40 GMT
I have a PM400 in my amazon cart (2 years now. It's getting depressed). I like the photos that my regular Canon produces and it's cheaper ink. But I get the feeling that the PM would somehow be more convenient and encourage me to print more often!  Now that we've moved, my Canon won't connect to our network and we can't print *anything*, so the PM400 is knocking around my brain again. Threads like this keep me guessing  |
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Post by quinlove on Jun 29, 2024 16:50:58 GMT
For me there is a big difference between the Epson premium glossy photo paper and the Epson Ultra Premium Glossy photo paper. The Ultra gives a much better image imo. I did not even realize that there was better photo paper than what I’ve been using. Epson Premium glossy, just went to check. When this runs out, I will get the Ultra. Although I am very happy with my prints so far. I do not have a Cricut or anything like it. I love to use my PM 400 for all my scrapbook needs. It really works out good for me. |
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Post by mom on Jun 29, 2024 18:08:33 GMT
I have a PM400 in my amazon cart (2 years now. It's getting depressed). I like the photos that my regular Canon produces and it's cheaper ink. But I get the feeling that the PM would somehow be more convenient and encourage me to print more often! Now that we've moved, my Canon won't connect to our network and we can't print *anything*, so the PM400 is knocking around my brain again. Threads like this keep me guessing Eh..I wouldn't worry. Yes, I did have one issue with my printer, but I've owned one for over 5 years and no problems, and Epson did replace my 6 month old one when it all the sudden quit working. IMHO Epson hands down is the way to go. Etc: Ive actually own it for more than 5 years. I had my first machine for 7 years and bought a new one when we moved because the older one was on its last leg. So I bought a second one last July. Besides the one issue I had in May, I have had no troubles whatsoever that weren't user induced (ha!). |
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Post by mom on Jun 29, 2024 18:09:04 GMT
For me there is a big difference between the Epson premium glossy photo paper and the Epson Ultra Premium Glossy photo paper. The Ultra gives a much better image imo. I did not even realize that there was better photo paper than what I’ve been using. Epson Premium glossy, just went to check. When this runs out, I will get the Ultra. Although I am very happy with my prints so far. I do not have a Cricut or anything like it. I love to use my PM 400 for all my scrapbook needs. It really works out good for me. Epson will put the paper on sale....buy it then! Its usually 40% then I think. |
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Post by fuji on Jul 1, 2024 18:40:52 GMT
Thanks all of the responses. I do use the Epson ultra premium glossy paper. I played with settings a little more this weekend and changed the paper settings, which helped with the sharpness.
Weird thing about the color - I printed a few copies of a picture I had from Mpix. The sharpness was good, but once again the color was off on some things. My dd was wearing a red dress and that was exactly the same. However, the leaves of the trees were a brownish green instead of a normal tree green. Also, the pavers they were standing on had a slightly pink tint versus being a light tan. I was annoyed but set the print aside on my desk because I had stuff to do. I looked at it the next day, and everything was the same. I looked at it again 2 days later and the trees were now tree green and almost matched the Mpix photo. The pavers still had a pink tint but were better.
Super weird.
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Post by mrssch on Jul 2, 2024 13:24:20 GMT
i agree with the others — i love my epson pm400! i use the ultra glossy paper (which is a bit pricey) and i’m very pleased with the results. i rarely send photos out for processing these days.
i have a selphy but much prefer the quality of the pm-400.
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Post by nicolecardella on Jul 2, 2024 14:58:36 GMT
Sounds like an editing issue. Mpix does color correction if you click that box. It will depend on the app that you are sending to print from
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Post by caspad on Jul 2, 2024 15:59:47 GMT
I've experimented with different photo papers and apps; I recalibrated it; I bought new ink. Nothing helped. The images aren't terrible, but they aren't as amazing as everyone else's seem to be. What app are you printing from? Make sure you change the paper type in the drop down to match the paper you are using AND on the machine itself. I only use Premium or Ultra Premium paper and my prints are excellent.
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Post by KikiPea on Jul 3, 2024 1:31:54 GMT
I’m sorry you’re having issues. If you continue to have them, I would definitely contact them.
Even with the few issues I’ve had, I will buy another when needed. It has been a fantastic addition to my daily scrapping routine.
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Post by lisacharlotte on Jul 3, 2024 16:55:40 GMT
I print my photos on my Epson Eco tank. However, I like to attend 3 day crops and always run into the issue of needing to reprint a photo due to size issues. I also like to type journaling when I have a lot to say. I love that I can type my journaling and print right there. So, DH got me an EpsonPM-400 for Christmas. It was a very expensive purchase for the little I use it, but it's perfect for a crop. I need to set it up at home and use it for photos just to get some use out of it.
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Post by tinksmommy on Jul 3, 2024 17:00:27 GMT
I absolutely love mine and will buy another when it goes. I echo a lot of posts and use the Ultra Premium Glossy paper from Epson. The images are fantastic! It has never failed me. I’m sorry you are having issues. Hopefully, Epson can help.
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samantha25
Pearl Clutcher
Posts: 3,103
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Post by samantha25 on Jul 13, 2024 23:59:11 GMT
I have a PM400 in my amazon cart (2 years now. It's getting depressed). I like the photos that my regular Canon produces and it's cheaper ink. But I get the feeling that the PM would somehow be more convenient and encourage me to print more often! Now that we've moved, my Canon won't connect to our network and we can't print *anything*, so the PM400 is knocking around my brain again. Threads like this keep me guessing Do you have a 2.4 Ghz band for internet? Some products will only connect on that frequency. |
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