Anybody know how to contact 49 & Market? 2nd UPDATE

manomo
Full Member

Posts: 210

Anybody know how to contact 49 & Market? 2nd UPDATE Sept 2, 2024 18:43:10 GMT workingclassdog, KikiPea, and 13 more like this

Quote

Post by manomo on Sept 2, 2024 18:43:10 GMT

I bought a collection pack (two of each design) from 49 & Market, perfect for making two-page layouts. But last night when I laid out my photos, I discovered that the papers that are supposed to be matching are distinctly different colors.

I would like to contact the company but cannot find a "contact us" link anywhere on their website. Anybody ever contacted them?

FWIW, I love 49 & Market!

UPDATE: I received a response from customer service the very next day saying they will replace the papers. Yay!

2nd UPDATE: Papers arrived today, packaged beautifully and with an apology letter. Awesome customer service!

Last Edit: Sept 10, 2024 1:05:14 GMT by manomo

melanieg UnstopPeable Posts: 2,456 Jun 26, 2014 4:24:49 GMT	Anybody know how to contact 49 & Market? 2nd UPDATE Sept 2, 2024 18:57:20 GMT via mobile manomo likes this Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by melanieg on Sept 2, 2024 18:57:20 GMT m.facebook.com/49andmarket/ I'd try sending a message through the fb page.

manomo
Full Member

Posts: 210

Anybody know how to contact 49 & Market? 2nd UPDATE Sept 2, 2024 19:46:21 GMT KikiPea likes this

Quote

Post by manomo on Sept 2, 2024 19:46:21 GMT

Sept 2, 2024 18:57:20 GMT melanieg said:

m.facebook.com/49andmarket/

I'd try sending a message through the fb page.

Thank you, Melanie! I don't have a FB account but did find a contact email address through your link. I've already contacted them through that address and will see if I get a response.

melanell Pea Guru Posts: 13,533 Jun 25, 2014 23:36:54 GMT	Anybody know how to contact 49 & Market? 2nd UPDATE Sept 2, 2024 22:16:00 GMT Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by melanell on Sept 2, 2024 22:16:00 GMT I hope they get back to you!

melanieg UnstopPeable Posts: 2,456 Jun 26, 2014 4:24:49 GMT	Anybody know how to contact 49 & Market? 2nd UPDATE Sept 3, 2024 0:03:44 GMT via mobile Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by melanieg on Sept 3, 2024 0:03:44 GMT I'm glad it helped. I hope it works out.

artisticscrapper Pearl Clutcher Posts: 3,717 Jun 28, 2014 3:43:24 GMT	Anybody know how to contact 49 & Market? 2nd UPDATE Sept 8, 2024 1:47:12 GMT Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by artisticscrapper on Sept 8, 2024 1:47:12 GMT Always good to hear about good customer service.
	PeaFixture PeaNut 104,247 August 2003 Posts: 3,629 Layouts: 0 Loc: Twenty minutes into the future]

melanell Pea Guru Posts: 13,533 Jun 25, 2014 23:36:54 GMT	Anybody know how to contact 49 & Market? 2nd UPDATE Sept 8, 2024 12:40:45 GMT Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by melanell on Sept 8, 2024 12:40:45 GMT Great update!

mikklynn Eternal Pea Posts: 23,555 Location: Minnesota Site Supporter Jun 26, 2014 17:57:56 GMT	Anybody know how to contact 49 & Market? 2nd UPDATE Sept 11, 2024 23:33:22 GMT Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by mikklynn on Sept 11, 2024 23:33:22 GMT That is really great service. Thanks for sharing with us.
	Lynn

Anybody know how to contact 49 & Market? 2nd UPDATE

Post by manomo on Sept 2, 2024 18:43:10 GMT

Post by melanieg on Sept 2, 2024 18:57:20 GMT

Post by manomo on Sept 2, 2024 19:46:21 GMT

Post by melanell on Sept 2, 2024 22:16:00 GMT

Post by melanieg on Sept 3, 2024 0:03:44 GMT

Post by artisticscrapper on Sept 8, 2024 1:47:12 GMT

Post by melanell on Sept 8, 2024 12:40:45 GMT

Post by mikklynn on Sept 11, 2024 23:33:22 GMT