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Post by workingclassdog on Feb 2, 2025 4:50:06 GMT
I’m going to cry. STUPID STUPID STUPID
About 4-6 months ago we started a small bathroom remodel. New floor, toilet and now sink/cabinet. DS basically gutted the room except bathtub. Things got a little too complicated getting new stuff in. DH is on the road all the time so no help there. Finally we just hired a handyman to finish it. Looks great! Took him one day. I’ve been in and out of there several times just looking at it.
Today we went to the store to buy some finishing stuff like shower curtain and new mirror.
DD just got home from work and I show her what we bought today and I see a chip on the countertop!!!! WTF. I’m almost positive it wasn’t there when the handyman installed it. I have walked in there several times. DS isn’t home to ask if he dropped something on it. I’m just sick.
I swear sometimes nothing goes right… whoever’s fault it is, I’m not mad at … but now there isn’t anything I can do… this sucks….
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Post by iamkristinl16 on Feb 2, 2025 4:52:23 GMT
I’m going to cry. STUPID STUPID STUPID About 4-6 months ago we started a small bathroom remodel. New floor, toilet and now sink/cabinet. DS basically gutted the room except bathtub. Things got a little too complicated getting new stuff in. DH is on the road all the time so no help there. Finally we just hired a handyman to finish it. Looks great! Took him one day. I’ve been in and out of there several times just looking at it. Today we went to the store to buy some finishing stuff like shower curtain and new mirror. DD just got home from work and I show her what we bought today and I see a chip on the countertop!!!! WTF. I’m almost positive it wasn’t there when the handyman installed it. I have walked in there several times. DS isn’t home to ask if he dropped something on it. I’m just sick. I swear sometimes nothing goes right… whoever’s fault it is, I’m not mad at … but now there isn’t anything I can do… this sucks…. I feel your pain. We just got done remodeling both bathrooms after water damage. Last week I noticed a chip on the vanity top as well. I don’t remember seeing it before that but can’t figure out how it would have gotten there. There isn’t anything I can do about it now so just have to try to ignore it. But I notice it every time I go in there now. |
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Post by workingclassdog on Feb 2, 2025 4:54:14 GMT
I’m going to cry. STUPID STUPID STUPID About 4-6 months ago we started a small bathroom remodel. New floor, toilet and now sink/cabinet. DS basically gutted the room except bathtub. Things got a little too complicated getting new stuff in. DH is on the road all the time so no help there. Finally we just hired a handyman to finish it. Looks great! Took him one day. I’ve been in and out of there several times just looking at it. Today we went to the store to buy some finishing stuff like shower curtain and new mirror. DD just got home from work and I show her what we bought today and I see a chip on the countertop!!!! WTF. I’m almost positive it wasn’t there when the handyman installed it. I have walked in there several times. DS isn’t home to ask if he dropped something on it. I’m just sick. I swear sometimes nothing goes right… whoever’s fault it is, I’m not mad at … but now there isn’t anything I can do… this sucks…. I feel your pain. We just got done remodeling both bathrooms after water damage. Last week I noticed a chip on the vanity top as well. I don’t remember seeing it before that but can’t figure out how it would have gotten there. There isn’t anything I can do about it now so just have to try to ignore it. But I notice it every time I go in there now. Nooo you too??? That sucks so bad!! |
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Post by calgaryscrapper on Feb 2, 2025 5:03:46 GMT
Did you purchase the countertop on a credit card? Some cards give a ninety day insurance through the card against theft, loss and breakage,
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Post by workingclassdog on Feb 2, 2025 5:06:42 GMT
Did you purchase the countertop on a credit card? Some cards give a ninety day insurance through the card against theft, loss and breakage, It was probably on our Home Depot card... but we have had it longer than 90 days.. it's been boxed up for at least four months probably longer. |
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Post by calgaryscrapper on Feb 2, 2025 5:12:20 GMT
Still, it did chip o you. Take a picture, go to the store and speak with the manager. Check their web site and return area to see if they have a satisfaction guarantee.
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Post by workingclassdog on Feb 2, 2025 5:15:44 GMT
Still, it did chip o you. Take a picture, go to the store and speak with the manager. Check their web site and return area to see if they have a satisfaction guarantee. I could... maybe I will tomorrow. It wouldn't hurt to try. |
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Post by simplysharon on Feb 2, 2025 13:17:47 GMT
What is the material of the countertop? It may be able to be repaired.
Is the chip on an edge? It may be a manufacturing defect.
I'm so sorry you are dealing with this!
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carhoch
Pearl Clutcher
Be yourself everybody else is already taken
Posts: 3,115 
Location: We’re RV’s so It change all the time .
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Post by carhoch on Feb 2, 2025 14:07:37 GMT
Depending on the material and the color it can probably be patched.
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gizzy
Pearl Clutcher
Posts: 2,553
Jul 20, 2014 1:06:15 GMT
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Post by gizzy on Feb 2, 2025 15:33:46 GMT
That stinks to be this close to having the room finished and then this happens, I'm sorry.
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sweetpeasmom
Pearl Clutcher
Posts: 2,832
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Post by sweetpeasmom on Feb 2, 2025 16:33:19 GMT
Did you by chance take any pictures when it was complete? If so, maybe you can go back and look and see if you see the chip in it. That would maybe indicate it was there when it was installed. That might help with Home Depot if you want a replacement.
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Post by KikiPea on Feb 2, 2025 16:42:27 GMT
UGH I’m sorry. It’s disappointing when something like that happens.
If it’s a chip, someone can fix it with epoxy. We had a dime sized chunk in our new counters, too. The guy who fixed it said it was definitely hit by something during installation, because it’s too thick/durable to happen with just every day wear and tear. The installers came out and fixed it with epoxy. He fixed it perfectly. You can no longer spot where it was.
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Post by iteach3rdgrade on Feb 2, 2025 19:51:00 GMT
Did you purchase the countertop on a credit card? Some cards give a ninety day insurance through the card against theft, loss and breakage, It was probably on our Home Depot card... but we have had it longer than 90 days.. it's been boxed up for at least four months probably longer. I'm living with a corner chip from 2003. We didn't check it until it was too late to return. Very frustrating. |
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Post by chedanemi on Feb 2, 2025 21:27:44 GMT
You're in Colorado, right? Try contacting Surface Experts (SurfaceExperts.com). I have friends who own a franchise in Denver and another one on Colorado Springs. I have seen their work, and they do excellent color matching and repairs.
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Post by crazy4scraps on Feb 2, 2025 21:30:28 GMT
UGH I’m sorry. It’s disappointing when something like that happens. If it’s a chip, someone can fix it with epoxy. We had a dime sized chunk in our new counters, too. The guy who fixed it said it was definitely hit by something during installation, because it’s too thick/durable to happen with just every day wear and tear. The installers came out and fixed it with epoxy. He fixed it perfectly. You can no longer spot where it was. This is what I was going to say too. I’d check to see if it can be repaired. |
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Post by KikiPea on Feb 3, 2025 18:18:02 GMT
It was probably on our Home Depot card... but we have had it longer than 90 days.. it's been boxed up for at least four months probably longer. I'm living with a corner chip from 2003. We didn't check it until it was too late to return. Very frustrating. You can have a company repair it. |
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Post by calgaryscrapper on Feb 3, 2025 20:26:45 GMT
Just found this:
Home Depot
General Merchandise Protection plans cover things like power tools, outdoor equipment, patio, grills and more. Most products come with a manufacturer's warranty that lasts 90 days to one year from the date of purchase and covers product defects, breakdowns, plus mechanical and electrical failures.
Also Google:Home Depot return policy
Maybe they will send someone out to fix it
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Post by workingclassdog on Feb 3, 2025 20:43:51 GMT
Just found this: Home Depot General Merchandise Protection plans cover things like power tools, outdoor equipment, patio, grills and more. Most products come with a manufacturer's warranty that lasts 90 days to one year from the date of purchase and covers product defects, breakdowns, plus mechanical and electrical failures. Also Google:Home Depot return policy Maybe they will send someone out to fix it Thanks!! I looked for something like this but I didn't find it. I appreciate it. |
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Post by calgaryscrapper on Feb 3, 2025 20:45:58 GMT
Google the return policy. It is especially applicable if you put it on your Home Depot credit card
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Post by iteach3rdgrade on Feb 4, 2025 2:30:56 GMT
I'm living with a corner chip from 2003. We didn't check it until it was too late to return. Very frustrating. You can have a company repair it. It isn’t my major concern in that bathroom anymore. Lol. I want different color now. 😁 It's a great reminder to always look at any order even if it's just.going to sit for awhile. |
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scrappert
Prolific Pea
RefuPea #2956
Posts: 7,994
Location: Milwaukee, WI area
Jul 11, 2014 21:20:09 GMT
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Post by scrappert on Feb 4, 2025 13:57:24 GMT
I feel this! When we were doing our bathroom, SO kept slamming his drill down on the floor almost hitting the shower pan...and it finally did! There is a mark on the outside and I have a couple of gouges in the shower pan as well. I get to see those every time I am in the bathroom. They are small, but you can easily see them because they are black on the white shower base.
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