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Post by scraphop on Jan 25, 2015 16:06:06 GMT
I upgraded to the newest version of Silhouette software. When I go to the store and sign in it kicks me back to the sign in screen. (As if I have not put in any information). Is anyone else having this problem?
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iowgirl
Pearl Clutcher
Posts: 4,539 
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Post by iowgirl on Jan 25, 2015 21:00:56 GMT
No. Mine is working fine. Try clearing the browser cache for IE (if you are windows). The Studio software uses IE (even if you don't).
I generally shop at the SDS from a Chrome browser. The store works SO much better with Chrome or Firefox. But when I start my software, I tell it to go get my purchased designs...
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Post by htstepper on Jan 28, 2015 18:17:52 GMT
When you sign out of Studio, make sure to use the "quit" button (after saving your work) in the menu vs. just x-ing out your window to close the program. It prevents a lot of Studio errors. Also, don't leave Studio open for long periods of time. It tends to run in the background, on your computer and it makes your whole computer slow.
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