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Post by lollapealooza on Feb 6, 2015 13:24:39 GMT
We have had discussions about the Post Office in the past, so I want to report my latest dealings with them. I'm moving. I went on-line to make a change-of-address to have my mail forwarded. They charged me $1.05. They said it was because they had to use my credit card for identity verification, and the credit card makes them charge $1.05. Whatever. They probably won't ever get any of it to the right place anyway. But I thought it was funny and wanted to share.
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YooHoot
Pearl Clutcher
Posts: 3,471
Jun 26, 2014 3:11:50 GMT
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Post by YooHoot on Feb 6, 2015 13:32:24 GMT
Makes sense that they need it for identity verification but to actually charge you? Strange.
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Post by ShesaRenegade on Feb 6, 2015 13:53:42 GMT
They've been doing this for years. I've moved state-to-state 3 times in 3 years and every time had to pay the dollar. They don't charge if you go into the Post Office and fill out the paper though.
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Post by bigbundt on Feb 6, 2015 14:17:49 GMT
They've been doing this for years. I've moved state-to-state 3 times in 3 years and every time had to pay the dollar. They don't charge if you go into the Post Office and fill out the paper though. Yep. It makes sense though because there needs to be *some* type of verification to change an address online otherwise anyone could just change a forwarding order for someone else. When you go in person, they will check ID to make sure you are who you say you are (I think, it has been awhile since I have done it). $1.06 is a bargain to not have to drive to the PO and stand in line forever and a day. 
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Deleted
Posts: 0
Aug 18, 2025 19:45:54 GMT
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Post by Deleted on Feb 6, 2015 14:28:13 GMT
You would not believe the stupid I had to endure trying to get our mail forwarded when we moved from Nashville to Texas. It was a comedy of errors!
The Nashville PO issued a mail hold instead of a forwarding order resulting in mail sitting at the PO for three weeks! And then when we discovered the problem they delivered the three weeks worth of mail to the old address!!
So frustrating!
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Post by arielsmom on Feb 6, 2015 14:29:20 GMT
I spent an hour on the phone with them yesterday, some of that on hold.
Two pieces of mail, with brokers checks are missing. We have a locking mailbox so they went missing between being mailed and our house. Basically nothing can be done because tracking was not purchased.
I kept repeating that I wanted a record on file in case this would ever happen again, as I had mail go missing last year too. Finally I was assigned a case number. When I was forwarded onto the postal inspector that was to handle my case, some lady answered and talked for a few seconds and then hung up on me. Great service.
Several of the questions they asked me were weird. "what time did the mail go missing" "do I have a description of the person that took it" She also asked me several times if I was accusing my mail carrier of stealing it. I said no, it could have been any one that came in contact with the letters. Yup, want to piss off my carrier.....Not.
What I took away from this: You can buy a stamp and stick it in the mail, good luck. If you actually want that piece of mail delivered, you need to pay extra and buy tracking.
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Post by LavenderLayoutLady on Feb 6, 2015 15:11:05 GMT
I thought they've done that ever since they've taken Change of Address forms online? Although last time I did mine, it was only a buck.
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Post by lollapealooza on Feb 6, 2015 15:44:38 GMT
Hahaha - I guess it's gone up 5 cents! Post Office is so crazy. I would have paid $15 not to have to drive over there and suffer them.
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Post by compwalla on Feb 6, 2015 16:00:55 GMT
They do this to verify in some small way that the person who is changing the address is really the person who lives either at the old address or the new address. When you appear in person you can show ID. Online if they didn't run a dollar on your credit card you could feasibly change anyone's address for any reason. If you were a crook, for example, who had stolen someone's identity, you could change the address of the victim to whatever you wanted. Or you could vengefully change the address of your ex-spouse or the person you're stalking or whatever. Running your credit card is a minimum protection and I'm totally ok with paying it so I don't have to wait in line at the post office.
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Post by scrappergonewild on Feb 6, 2015 16:04:48 GMT
Compwalla is correct. We do this for your protection.
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Deleted
Posts: 0
Aug 18, 2025 19:45:54 GMT
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Post by Deleted on Feb 6, 2015 21:45:04 GMT
And I suspect at least 1/3 of that goes to the credit card company for fees (transaction fee plus a % generally).
I'd gladly pay $1 to have them check the identity of the person changing the address....like someone else said, it cuts down on fraud.
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