|
Post by crazy4scraps on May 9, 2015 4:31:26 GMT
The store where I shop has no posted limits on the self checkouts but two are obviously for smaller purchases and the other two have the conveyor belt to allow more stuff to stack up at the end. I would rather go through the self checkout lane because it's one less personal interaction I have to have in a day with someone who is usually tired, grouchy and hates their job.
I know what I'm doing and more often than not, I can scan and bag my whole cart of stuff faster than the cashier can just scan it, and since I still have to bag it myself at the end anyway I would much rather just save myself the trouble and do it all at once. I wish every store had them.
|
|
|
Post by AussieMeg on May 9, 2015 6:02:01 GMT
I am of the belief that the self serve checkouts should not be used by anyone with a trolley (cart).
Mind you, I came to this conclusion only after using it once with a trolley and the assistant kindly advised me that you're not really supposed to use them if you have a trolley. They are designed more for express service and there is not enough room if everyone took trolleys through.
|
|
|
Post by monklady123 on May 9, 2015 9:16:21 GMT
I used to avoid self-checkout lanes like the plague, but I've grown to love the ones at our Kroger. I go there a few times a week, so I never have a giant cart full---10 to 15 things, usually. I have noticed that most of the people using them have small loads, but it wouldn't bother me if someone had a larger one. They always have plenty of open spots. I think of self-checkout as something for people who feel they can handle things more efficiently and quickly on their own, rather than another express lane. They're also great for those days when you seek to avoid human interaction. Or those of us who are trying to avoid getting in lines with grumpy cashiers. I've been shopping at my grocery store forever so I know every single cashier during my regular shopping times. Some of them are sloooooooow or are totally grouchy or want to talk but can't scan quickly while they're talking or whatever. I'd scan a whole cart of produce myself before I'd get in a line with some of them.
|
|
Deleted
Posts: 0
Jun 23, 2024 18:26:16 GMT
|
Post by Deleted on May 9, 2015 12:09:30 GMT
They'd hate me. When DS was little, we'd take an entire cart through the self check line. He loved to be the cashier and scan everything. I'd bag and pay and look up the codes for him. It was the highlight of our Wednesday mornings.
I only go through them now and then now with a few items. The cashiers at my store are wicked fast -- much faster than me. I'd rather go through a regular line with a full cart. The software on the self-check registers is slower than the software on the regular registers.
|
|
|
Post by kimberlyr on May 9, 2015 12:20:58 GMT
I use self check out lanes a lot and will use them no matter how many items I have. I haven't noticed any sign on limits for the number of items.
|
|
J u l e e
Drama Llama
Posts: 6,531
Location: Cincinnati
Jun 28, 2014 2:50:47 GMT
|
Post by J u l e e on May 9, 2015 12:46:42 GMT
I had no idea other people would be grumpy if I took my cart through the self serve lane that was marked NO LIMIT. ACK! One more thing to worry about while out in public. This place can make a person agoraphobic! I am a pretty laid back person and there is not much that ever bothers me. It is fascinating to me the different things that can tick others off.
|
|
momto4kiddos
Drama Llama
Posts: 5,153
Jun 26, 2014 11:45:15 GMT
|
Post by momto4kiddos on May 9, 2015 13:10:00 GMT
I like the self-check out lines because normally you find one open when the regular lines are backed up. I don't mind how much you have, as long as you know how to go about checking out. imo there is nothing worse than someone who has no idea what they are doing in the line! I have no problem with someone who has a lot going through as long as they're moving along. I've been known to be in that line with a lot if the other lines are long - especially if I have a kid along to help me
|
|
Deleted
Posts: 0
Jun 23, 2024 18:26:16 GMT
|
Post by Deleted on May 9, 2015 13:20:21 GMT
I use the self-checkout lanes all the time. I can be patient and wait. My Meijer has 5 no-limit lanes complete with conveyor belts and 10 12-or-less ones. I rarely see the cashiers enforcing those limits. I do try to bag as I go to avoid back ups. When I'm done, I can just load up my bags and be on my way. The wait for the person behind me is no different than them having to wait for me to bag them all at the end of my order. DH asks me why don't I just use a regular check out lane. My response is: my first job was as a bagger and I developed a few quirks about how my stuff is bagged. The training I got is no where near what they do now. I've told cashiers to please put all the frozen stuff together and it's ok to put that one package of meat on top of it. They will reply with "we can't do that, we have to bag the meat separately." I end up with 20 bags when 10 would do. I've told them repeatedly that they can put all the canned goods in one bag, I can handle a heavy bag (I use the reusable ones and they can handle a heavy load). Again "we can't." I'll just deal with a slow computer and bag the stuff myself. What irks me are the people who go to the self-check out lanes and then expect the cashier to do all the work for them. Um, go to a regular check out lane! I've noticed that the regular "express" lane is rarely open now that there are 10 "express" self-check outs. I hate shopping with DH but he is handy to have when it comes time to check out. He hates shopping with me so I'm often on my own.
|
|
gloryjoy
Pearl Clutcher
Posts: 3,332
Jun 26, 2014 12:35:32 GMT
|
Post by gloryjoy on May 9, 2015 13:21:12 GMT
Well this is interesting, my grocery store used to have 6 self checkout lanes but they took them out. They actually put in more express lanes, with one big line up and a number system that tells you which checkout to go to.
I only ever went to the self checkout when I had a few items, and that is how I remember it with most other customers.
|
|
marimoose
Pearl Clutcher
Posts: 3,282
Jul 22, 2014 2:10:14 GMT
|
Post by marimoose on May 9, 2015 13:21:31 GMT
I prefer to go to a regular lane because I like the social interaction with the cashier. After 9pm at night our Kroger has shut down all the lanes except self check so infrequently enough I am forced to go through self check, sometimes with larger orders. I know how to use self check but for everyone complaining about those who don't, how are they supposed to learn it unless they go through one and try. We are all wired differently but I never realized how many people get so irritated when they have to wait in a store lines. I guess my attitude is just that I assume the grocery store visit will take awhile, a necessary evil of life and I just use those waiting moments to reorganize my thoughts for what else I want/need to accomplish that day. It is a forced relax and breath from my bust day. Going in the day before big holidays when the stores are packed doesn't generally bother me, not that I would necessarily choose to go on those days.
|
|
|
Post by moveablefeast on May 9, 2015 13:23:33 GMT
I had no idea other people would be grumpy if I took my cart through the self serve lane that was marked NO LIMIT. ACK! One more thing to worry about while out in public. This place can make a person agoraphobic! I am a pretty laid back person and there is not much that ever bothers me. It is fascinating to me the different things that can tick others off. Ain't it the truth! I was at Wegmans a couple months ago doing a massive shop to replenish an empty pantry and stock up on lunch supplies for my kid, and someone got mad at me for being in a regular lane with too many items. There was ample eye rolling and oh my godddddddddd this is going to take foreverrrrrrrrrrrrrrrrrrrr. Seriously? I wondered if the peas would have been annoyed about that too. I thought about asking but didn't want to know that everyone would be mad at me for going through the lane with an overflowing cart.
|
|
Deleted
Posts: 0
Jun 23, 2024 18:26:16 GMT
|
Post by Deleted on May 9, 2015 13:25:59 GMT
I had no idea other people would be grumpy if I took my cart through the self serve lane that was marked NO LIMIT. ACK! One more thing to worry about while out in public. This place can make a person agoraphobic! I am a pretty laid back person and there is not much that ever bothers me. It is fascinating to me the different things that can tick others off. I think a lot of it is based on their experiences. I have one store that has self-check outs with a posted limit of 25 items and another store that has 5 or 6 no-limits and 10 12-or-less limits. Plus another local store only has 4 no-limits and 5 12-or-less. The Walmart here has 8 self-checkouts and I believe they have a 20 or less limit. I don't think I've seen a no-limit one there. I'm not there very often so I could be missing it. I know the no-limit lanes can get busy. I have no problem waiting. That's what my phone and those entertainment magazines at the end of the lanes are for. But if the person doesn't know how to operate it, then I get annoyed.
|
|
peabay
Prolific Pea
Posts: 9,667
Jun 25, 2014 19:50:41 GMT
|
Post by peabay on May 9, 2015 14:28:53 GMT
There's no way to do a big shopping trip at our store's self checkout lanes. There's only 3 bag "stands" and you have to leave the bags on them as you fill them so it can determine the weight. So basically, you can do a three bags worth of items shopping trip.
|
|
anniebygaslight
Drama Llama
I'd love a cup of tea. #1966
Posts: 7,396
Location: Third Rock from the sun.
Jun 28, 2014 14:08:19 GMT
|
Post by anniebygaslight on May 9, 2015 14:34:52 GMT
I love them. It means I don't have to indulge in conversation with a particular check out person who I can't abide. If ever I queue up, they always change staff and she appears. She doesn't seem to ever be hovering near the self check outs, so I head for them.
|
|
|
Post by its me mg on May 9, 2015 14:39:30 GMT
I had no idea other people would be grumpy if I took my cart through the self serve lane that was marked NO LIMIT. ACK! One more thing to worry about while out in public. This place can make a person agoraphobic! I am a pretty laid back person and there is not much that ever bothers me. It is fascinating to me the different things that can tick others off. It's not really that there's a limit, but what if you just popped into the store because you're baking, and you just ran out of vanilla extract. You plan on running in and then go to the self check out so you can keep on baking, and then you find someone with 23423423 items. Yeah, it's not express, but it's kind of implied. But, you're not doing anything wrong, it's just mildly annoying if the store is busy, that's all. It's not enough to ruin my day, but enough to at least make me stop and think "reallllllllllly?!"
|
|
|
Post by 3dcrafter on May 9, 2015 14:50:59 GMT
I prefer to go to a regular lane because I like the social interaction with the cashier. After 9pm at night our Kroger has shut down all the lanes except self check so infrequently enough I am forced to go through self check, sometimes with larger orders. I know how to use self check but for everyone complaining about those who don't, how are they supposed to learn it unless they go through one and try. We are all wired differently but I never realized how many people get so irritated when they have to wait in a store lines. I guess my attitude is just that I assume the grocery store visit will take awhile, a necessary evil of life and I just use those waiting moments to reorganize my thoughts for what else I want/need to accomplish that day. It is a forced relax and breath from my bust day. Going in the day before big holidays when the stores are packed doesn't generally bother me, not that I would necessarily choose to go on those days. I am also baffled at the expectation of people to know how to use the self check out right off the bat; people are going to be slow the first few times until they get the hang of it. Are people now expected to learn by osmosis?
|
|
|
Post by winogirl on May 9, 2015 14:51:16 GMT
I never use them, as they put people out of work. Where there used to be 6 people running cash registers, there is now one person overseeing 6 self check outs. That's 5 people out of work. I don't care HOW long I have to wait...I always go to a manned register.
Dh hates the self check outs for this reason and will never use one no matter what. I only use them if I'm in a hurry and just have a couple things.
|
|
J u l e e
Drama Llama
Posts: 6,531
Location: Cincinnati
Jun 28, 2014 2:50:47 GMT
|
Post by J u l e e on May 9, 2015 15:01:14 GMT
I had no idea other people would be grumpy if I took my cart through the self serve lane that was marked NO LIMIT. ACK! One more thing to worry about while out in public. This place can make a person agoraphobic! I am a pretty laid back person and there is not much that ever bothers me. It is fascinating to me the different things that can tick others off. It's not really that there's a limit, but what if you just popped into the store because you're baking, and you just ran out of vanilla extract. You plan on running in and then go to the self check out so you can keep on baking, and then you find someone with 23423423 items. Yeah, it's not express, but it's kind of implied. But, you're not doing anything wrong, it's just mildly annoying if the store is busy, that's all. It's not enough to ruin my day, but enough to at least make me stop and think "reallllllllllly?!" The grocery store where I shop has 8 little self serve express lanes. They really are express. No belt, just two bag stands. With LARGE signs that say Less than 12. The no limit lanes actually have belts that are longer than the cashiered lanes. With LARGE signs that say NO LIMIT. So, it's not implied. It's actually set up that way. Maybe because of that, I never thought it would be an issue. There are lanes for everyone!
|
|
georgiapea
Drama Llama
Posts: 6,846
Jun 27, 2014 18:02:10 GMT
|
Post by georgiapea on May 9, 2015 15:07:36 GMT
I don't like or use the self check out lanes. They all seem to be built really low, designed for people no more than 5 feet high. We have probably 10 units at my Walmart and once in a while an employee will 'invite' me to that area. I say I don't know how to use it and they do it for me. I notice that more and more people are using them, which is fine, they just aren't for me.
ETA: It's a big open space, and everyone shops at Walmart with a cart so there's no implied limit to the number of items.
|
|
|
Post by myshelly on May 9, 2015 16:38:26 GMT
I don't think it would be possible to go through sf checkout with a huge cart here.
There are only spaces for 4 bags and all bags must remain on the bag stand scale until after you pay. So if you have more than 4 bags worth you can't do self checkout.
|
|
|
Post by padresfan619 on May 9, 2015 16:44:47 GMT
So the reason I said the self checkout lines are implied express lanes is because our self checkout lines do not have conveyor belts or spinning bagging areas. There are exactly three baggging spots and if you remove anything from the bagging area during your transaction the machine locks up and won't let you continue. An entire cart full of groceries is not going to fit in three bags.
|
|
marimoose
Pearl Clutcher
Posts: 3,282
Jul 22, 2014 2:10:14 GMT
|
Post by marimoose on May 9, 2015 17:15:15 GMT
So the reason I said the self checkout lines are implied express lanes is because our self checkout lines do not have conveyor belts or spinning bagging areas. There are exactly three baggging spots and if you remove anything from the bagging area during your transaction the machine locks up and won't let you continue. An entire cart full of groceries is not going to fit in three bags. Our self checkouts are similar except that there is a button to hit so you can move your filled bags to a cart when the small bagging area is full. On a side note, my daughter works at a Kroger store and says the theft through self check is incredibly high, at least at the stores she has worked in. For that reason alone I wonder how cost saving it is to have self check vs a human.
|
|
Deleted
Posts: 0
Jun 23, 2024 18:26:16 GMT
|
Post by Deleted on May 9, 2015 17:21:48 GMT
SInce there is no stated (sign) limits on the self check out I didn't realize there was an implied one. I prefer self check out so I can do the bagging to my specifications.
|
|
|
Post by chlerbie on May 9, 2015 19:31:43 GMT
If there's no limit posted, I don't see any problem with people using it with a full cart. I WOULD be irked if there was a limit and someone was overstepping it, just as I am in the regular express lines. I use them all of the time, but I did work as a cashier for awhile and am pretty quick at getting mine done.
|
|
|
Post by susans sister on May 9, 2015 20:13:58 GMT
Guess I am the only OCD person here. I use the self check lanes always because the cashiers hands are very dirty from handling all that money. You can cut way back on germs by using self check. There is no item limit on ours so I always use it.
|
|
|
Post by *Scrapper*Stamper* on May 9, 2015 23:42:29 GMT
I was really mad when my grocery store turned the self-checkouts (four of them) into all 15 or less lines. Since I've been a cashier, I can do my whole cartful in less time than it takes an actual cashier to do the cartful. I pack the cart as I'm going based on how I want to unload it and how I want to pack the bags-- based on how my kitchen is. It also means I can do the whole cartful faster than the people with 10 items or less who have no. freakin. clue. what they're doing. My husband and I are much faster than the employees when it comes to checking out.
|
|
|
Post by melanell on May 10, 2015 0:32:19 GMT
I don't feel that they need to be treated as express lanes, although most of the ones around here are so small that it is quite difficult to check out more than a few things. In fact, one store who had full length self-checkouts pulled theirs out and replaced them with smaller ones. However, as others mentioned, early in the morning, many stores only open their express lanes around here. So then your choice is the actual marked express lane or a self-checkout, which indicates that the self-checks are for full orders as well. We do have some stores that do specify a few self checks as being 15 and under or 20 and under lanes, while others are unmarked, again definitely giving the idea that they can be used for full orders if you can figure out how to make that work.
|
|
|
Post by gmcwife1 on May 10, 2015 18:20:26 GMT
I really dislike self checkout lanes anywhere so it doesn't matter to me how much someone has. Same for me You want to save $$ on employees and have me do it myself then give me a discount!
|
|