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Post by Really Red on Jun 3, 2015 15:07:11 GMT
I write processes for my large insurance company. One process I have is very, very long. Putting it in HTML on our intranet is not a good choice, so I have to have it in a pdf. I have Adobe Acrobat Pro. Everyone else has Adobe Reader XL (well, some people have Adobe Reader DC).
I have a lovely index. You can get anywhere in the hundred page document you want to go. But it's not transferring when people who have Adobe Reader XL open it up. And it should.
I have googled everything I can think of. I keep reading how to embed indices and my index is duly embedded. There is no one here in my office who can help and I finally thought of the Peas who know EVERYTHING. Do you have any suggestions?
Thank you so much!
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Post by Really Red on Jun 3, 2015 17:57:19 GMT
Have I stumped the Peas? It is hard for me to believe! Maybe everyone who knows this is working
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bethany102399
Pearl Clutcher
Posts: 3,623
Oct 11, 2014 3:17:29 GMT
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Post by bethany102399 on Jun 3, 2015 18:48:30 GMT
What happens when you open it in reader? It seems odd that it won't transfer.
The index won't transfer or the links don't transfer?
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Post by Really Red on Jun 3, 2015 19:54:12 GMT
The index doesn't transfer. The links are bookmarks/anchors. Those, and the headers lead to the index. Without an index, you have nothing to click on to get to the link.
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keithurbanlovinpea
Pearl Clutcher
Flowing with the go...
Posts: 4,302
Jun 29, 2014 3:29:30 GMT
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Post by keithurbanlovinpea on Jun 3, 2015 21:12:06 GMT
Are you starting in one source program and then converting it to PDF via Adobe Acrobat Pro? What source program?
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Post by Really Red on Jun 4, 2015 0:33:29 GMT
Microsoft Word.
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keithurbanlovinpea
Pearl Clutcher
Flowing with the go...
Posts: 4,302
Jun 29, 2014 3:29:30 GMT
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Post by keithurbanlovinpea on Jun 4, 2015 1:50:32 GMT
let me look tomorrow when i am back in work mode. i think it is either a setting in word when converting to pdf or a setting in pro after the pdf is created. i know that our graphic designers have to hot link our TOCs and indexes once we pdf the document. so some features are a little exclusive.
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Post by Really Red on Jun 4, 2015 1:58:07 GMT
Thank you, keithurbanlovinpea. I really appreciate it. I will tell you that all my links (bookmarks/anchors) transfer when I go to Adobe, so I can't think why Word would have an effect on an embedded index which is a part of Adobe, but anything you can say that might help, I'm willing to try. Thank you!
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keithurbanlovinpea
Pearl Clutcher
Flowing with the go...
Posts: 4,302
Jun 29, 2014 3:29:30 GMT
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Post by keithurbanlovinpea on Jun 4, 2015 15:04:00 GMT
Can you clarify for me... does the index not appear at all or are the entries just not hyperlinked?
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Post by Really Red on Jun 4, 2015 19:10:55 GMT
The index doesn't appear at all. I don't have anything to toggle to look at the index, either. I can just make it smaller, bigger, print or save it. Nothing more.
When I am in Pro, before I have saved it to put on our intranet, I can see the index and it is correctly linked.
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keithurbanlovinpea
Pearl Clutcher
Flowing with the go...
Posts: 4,302
Jun 29, 2014 3:29:30 GMT
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Post by keithurbanlovinpea on Jun 5, 2015 12:40:49 GMT
I'm a little stumped on this one, especially since I can't see the document, but typically Adobe creates a separate index file for a document (assuming you indexed it separately from the content). Perhaps the PDF file that is posted is lacking that file?
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