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Post by jeremysgirl on Aug 28, 2015 18:26:00 GMT
My vote is for Jessica too. I would have done exactly as Bobby did.
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likescarrots
Pearl Clutcher
Posts: 2,879
Aug 16, 2014 17:52:53 GMT
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Post by likescarrots on Aug 28, 2015 18:36:58 GMT
It depends...did Jessica have enough stuff on the belt for the cashier to ring up while she was getting the eggs? If yes and she gets back with the eggs without pausing the cashier I would be okay with that and Bobby is the asshole. However, if she put only a few items on and the cashier had to wait for her to get back then I would be frustrated with Jessica. Any place I've ever worked as a cashier has a policy forbidding ringing an order up without a customer present. Also, cashiers are often graded on how fast they ring an order, starting from the first ring, so if Jessica dawdles and the cashier has to stand and wait, her recorded speed of that order will escalate. Also, a cashier does not know if a customer abandoned their order - believe me, it happens, even when the customer tells you, "Oh, I just forgot the eggs. Be right back." And then they disappear. For these reasons, the vast majority of cashiers do not start ringing without a customer present. I've worked at a number of grocery stores and never had that rule. .. Honestly i think it was Bobby that was the bigger jerk. But I'm glad my husband comes grocery shopping with me so i don't have to deal with that if i forget something.
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mallie
Pearl Clutcher
Posts: 3,253
Jul 3, 2014 18:13:13 GMT
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Post by mallie on Aug 28, 2015 18:39:28 GMT
Any place I've ever worked as a cashier has a policy forbidding ringing an order up without a customer present. Also, cashiers are often graded on how fast they ring an order, starting from the first ring, so if Jessica dawdles and the cashier has to stand and wait, her recorded speed of that order will escalate. Also, a cashier does not know if a customer abandoned their order - believe me, it happens, even when the customer tells you, "Oh, I just forgot the eggs. Be right back." And then they disappear. For these reasons, the vast majority of cashiers do not start ringing without a customer present. I've worked at a number of grocery stores and never had that rule. .. Honestly i think it was Bobby that was the bigger jerk. But I'm glad my husband comes grocery shopping with me so i don't have to deal with that if i forget something. Have you ever had a customer say they'll be right back and then never return? Happened all the time.
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Post by Lexica on Aug 28, 2015 18:42:57 GMT
Jessica.
When I start to check out, the cashier ALWAYS asks if I found everything I was looking for. I assume it is required. That would give Jessica the opportunity to say, "Oh, I just realized I forgot eggs!" giving the cashier the option of calling the appropriate person to run and grab the eggs while continuing to ring Jessica's purchases. The cashier may know there is no one available to run for the eggs and would suggest the self check lineup to Jessica for after finishing at that check stand.
Once you enter the checkout line, you remain. The only option to leave would be if the eggs were a few steps away, basically in clear view, and Jessica cleared her leaving with either the cashier or the person behind her.
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Post by ro on Aug 28, 2015 18:45:25 GMT
Many moons ago I worked as a cashier. If someone told me that they would be back because they forgot one item and to go ahead and ring their order, then I would.
And now as a customer, I do the same if it's not too busy. So I kind of agree with Bob *if* he told something to cashier.
However if he didn't, and cashier was aware, Jessica was right to do that.
But most importantly, Compwalla, by thinking of telling him to go fuck himself with a cactus, IMO you win!
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Post by not2peased on Aug 28, 2015 18:46:08 GMT
wow, people do this all the time at the stores I shop at and no one raises an eyebrow-we just wait for the person to get back-although it's never been more than a minute
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Post by alexa11 on Aug 28, 2015 18:48:46 GMT
Jessica- nobody has time to wait because you forgot something. This is one of my pet peeves. And don't get me started on the coupon queens... They need a separate register if you have more than 5!
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Post by k8smom on Aug 28, 2015 18:50:50 GMT
In this case, Jessica. She should not expect the rest of the customers to extend her the courtesy of waiting for her return. Sometimes the cashier will say, "Go ahead and grab it", but I find this highly unlikely at one of the busiest times of the day. That said, I don't think I would have the gumption to put my stuff ahead of hers on the belt, but I don't see anything wrong in doing so. I would just be afraid of being yelled at!
On a side note, one time I had a similar odd experience at my local Safeway. I was the 3rd cart in line but there was room for me to start unloading my groceries onto the belt if the woman in front of me would just move up a bit, and there was sufficient room to do so. (The person in front of her was just finishing up and had moved their cart forward out of the line.) I tapped her on the shoulder and said, "Excuse me, would you mind moving up just a smidgen please so I can start unloading my items?" Well, apparently this was a personal affront to her, and she stood staunchly in the same spot until she was forced to physically move forward to swipe her card to pay, at which point she instructed her teen aged daughter to go stand there and block me. I was oblivious to all of this, I thought maybe she was just hard of hearing so just stood there waiting. When it was my turn and they had left, the cashier told me the whole story and said then said, "Another fine example of parenting" and shook her head.
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Post by *KAS* on Aug 28, 2015 18:51:36 GMT
For those saying the cashier should have started with ringing what was on the counter, what if Jessica didn't come back (as has been stated by others in the thread that it happens). So now the cashier has wasted time ringing up a non-existent person and now has to go back to void everything out, taking twice as much time. Exactly. I used to a cashier. You have no idea how often people just abandon carts and walk out. I don't know if they forgot their wallet, realized they don't have enough cash, kid got sick...or why exactly, but no way would I have started ringing up the cart unless maybe if Jessica told me she was running to get eggs and I had the ability to suspend a transaction - so if she didn't come back I could move on. At Target we could suspend transactions. When I worked at Kroger I don't recall it being an option (but it was about 18 years ago so my memory could be wrong!) And on that note, if you are that person for some reason could you at least abandon your perishables in a cooler somewhere? It sucks to have to throw away meat because somebody left it sitting on a shelf next to peanut butter.
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Deleted
Posts: 0
May 7, 2024 9:23:35 GMT
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Post by Deleted on Aug 28, 2015 18:58:12 GMT
Bobby is the rude one-Jessica doesn't need to be present for the cashier to start putting her items through and she clearly would have been back in time. I see this ALL.THE.TIME-doesn't bother me in the slightest-how much of a hurry can you be in if you have a cart full of stuff??? if Jessica made Bobby wait while the cashier waited for more things to be put on the belt than I would vote for Jessica as the rude one
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likescarrots
Pearl Clutcher
Posts: 2,879
Aug 16, 2014 17:52:53 GMT
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Post by likescarrots on Aug 28, 2015 19:01:34 GMT
I've worked at a number of grocery stores and never had that rule. .. Honestly i think it was Bobby that was the bigger jerk. But I'm glad my husband comes grocery shopping with me so i don't have to deal with that if i forget something. Have you ever had a customer say they'll be right back and then never return? Happened all the time. No! I have honestly never had that happen! I have had people who realized, after i rang up their whole order, that they didn't have any money. But never someone who said they would be right back and just didn't come back. And i have also seen plenty of people walk away from their spot for a minute to grab something, as a shopper, it just doesn't seem like that big of a deal to me. But some would say i have an over abundance of patience, so maybe that's why it just doesn't bother me.
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Post by annabella on Aug 28, 2015 19:02:32 GMT
wow, people do this all the time at the stores I shop at and no one raises an eyebrow-we just wait for the person to get back-although it's never been more than a minute Yep I do this too, but I do run and always get back in time.
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loco coco
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Jun 26, 2014 16:15:45 GMT
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Post by loco coco on Aug 28, 2015 19:03:08 GMT
I wouldnt do what Bobby did but I have been that person who stood waiting for someone to come back and its super annoying. I think Jessica is the asshole
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Deleted
Posts: 0
May 7, 2024 9:23:35 GMT
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Post by Deleted on Aug 28, 2015 19:05:31 GMT
Were you at HEB? That place is crazy busy always!!! delila YES. And I was Bobby. I waited until the last possible second to move the stuff out of the way. Like the lady ahead was bagged and paid and re-combobulating her wallet before I even touched the stuff on the belt. By the time the person with the eggs showed up there were already two more people in line behind and I realized the reason that line was shortest when I got there was probably because other people saw the abandoned cart and picked another line. The egg person was nowhere to be found and wasn't there when I got in line. I imagine the egg person is the sort of person who leaves his laundry in the washer at the laundromat for hours and then gets pissed when someone moves it to use the washer. With the bolded additional info I'm going to change my decision...to Jessica
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Deleted
Posts: 0
May 7, 2024 9:23:35 GMT
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Post by Deleted on Aug 28, 2015 19:17:20 GMT
Jessica went for eggs? this could all have ended so very badly... I'm gonna go with no one was an asshole, the store was crowded, everyone was cranky, it happens.
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Post by melanell on Aug 28, 2015 19:20:25 GMT
Jessica is wrong in my opinion. Your spot in line is only yours if you (or someone standing in for you) are there. If you are not there, then you have no spot in line, therefore making it impossible for anyone to cut in front of you. (This post was made based only on the OP. Now I'll go read everything else. )
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~Lauren~
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Jun 26, 2014 3:33:18 GMT
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Post by ~Lauren~ on Aug 28, 2015 19:23:16 GMT
Definitely Jessica. I shop at Wegmans. If anybody knows the sheer size of Wegmans you know that it doesn't take anybody just a minute to run and get anything. If you forgot something you move your card and go get what you need and then get in the checkout line when you're done.
I don't think anybody has the right to determine that somebody behind them can just wait. check out means just that; you are there and ready to check out. Not two minutes, not when you get one more item but now
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Post by melanell on Aug 28, 2015 19:31:19 GMT
Okay, I read everything. So now I'll add that in my retail days, yes, I did have people bring stuff, walk away, and never come back.
And, I have been behind people who have ran for "one thing that they forgot" before. And more than once the cashier checked out everything of theirs on the belt and then we all stood around twiddling our thumbs waiting for the other person to come back with their one item. Therefore I don't think cashiers should ring out items missing customers.
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Post by Scrapbrat on Aug 28, 2015 19:33:32 GMT
This is a complete no-brainer for me. It's Jessica. Once I'm in line for a cashier, I would never just leave to go get a forgotten item. And I especially wouldn't do it if I'd already started unloading my stuff on to the belt. Jessica needs to get married and/or have a child, because spouses and kids are who you send to run back for the item that you forgot.
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smartypants71
Drama Llama
Posts: 5,702
Location: Houston, TX
Jun 25, 2014 22:47:49 GMT
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Post by smartypants71 on Aug 28, 2015 19:36:24 GMT
Seriously? Has no one gotten in line, and the magazine that you planned on buying is not in your lane, but the lane 2 rows over? As long as you are back by the time it's your turn, then who cares?
I guess I just don't get what the big damn deal is to leave your cart unattended for a short amount of time to go get something from somewhere else in the store. This stressing out because you don't know if the missing person is going to return is a bit odd IMO.
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georgiapea
Drama Llama
Posts: 6,846
Jun 27, 2014 18:02:10 GMT
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Post by georgiapea on Aug 28, 2015 19:40:23 GMT
If the store was large enough to have as many people in as many lines as the OP clarified there to be, there is no way someone could reach the egg area, which is going to be on an outer wall, and return in one minute. If someone in front of me left their cart I would expect them to tell me to go ahead of them and if they didn't and were not back by the time it was their turn, I would move up anyway. But I'm a person who always checks to see if someone is behind me with only a couple of items and have them go ahead of me when I have a full cart. We Walmart shoppers are a polite bunch and look out for each other. Unlike Asshat Jessica.
ETA: But the problem Smarty Pants is that Jessica WASN'T back when it became her turn.
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Post by myboysnme on Aug 28, 2015 19:44:27 GMT
Were you at HEB? That place is crazy busy always!!! delila YES. And I was Bobby. I waited until the last possible second to move the stuff out of the way. Like the lady ahead was bagged and paid and re-combobulating her wallet before I even touched the stuff on the belt. By the time the person with the eggs showed up there were already two more people in line behind and I realized the reason that line was shortest when I got there was probably because other people saw the abandoned cart and picked another line. The egg person was nowhere to be found and wasn't there when I got in line. I imagine the egg person is the sort of person who leaves his laundry in the washer at the laundromat for hours and then gets pissed when someone moves it to use the washer. I'm glad you were Bobby and not Jessica
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smartypants71
Drama Llama
Posts: 5,702
Location: Houston, TX
Jun 25, 2014 22:47:49 GMT
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Post by smartypants71 on Aug 28, 2015 19:46:07 GMT
ETA: But the problem Smarty Pants is that Jessica WASN'T back when it became her turn. I only posted that based on the OPs 1st post: But now there's this: So I don't know.
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georgiapea
Drama Llama
Posts: 6,846
Jun 27, 2014 18:02:10 GMT
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Post by georgiapea on Aug 28, 2015 19:52:48 GMT
Well, by the time Jessica returned the cashier would have been already ringing up Bobby's items. I felt that was clear from the onset.
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Post by kelbel827 on Aug 28, 2015 19:53:26 GMT
I hope you aren't Jessica. Eta: just went back and read, glad you are bobby.
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Post by anonrefugee on Aug 28, 2015 19:54:41 GMT
The cashier is! He/she should have directed traffic in my opinion. It doesn't take a rocket scientist to tell conveyor belt version of road rage can occur here.
Off to see what others think.
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Deleted
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May 7, 2024 9:23:35 GMT
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Post by Deleted on Aug 28, 2015 20:05:14 GMT
Seriously? Has no one gotten in line, and the magazine that you planned on buying is not in your lane, but the lane 2 rows over? As long as you are back by the time it's your turn, then who cares? I guess I just don't get what the big damn deal is to leave your cart unattended for a short amount of time to go get something from somewhere else in the store. This stressing out because you don't know if the missing person is going to return is a bit odd IMO.
There's a HUGE difference with stepping over two rows to get a magazine and staying close enough to be there when it's your turn and going back to another part of the store where you can't even probably see the registers. I know at my Target and my local grocery store, the eggs are no where near the checkout counters. They are way at the back so that the store owners can make you walk through the whole store and hopefully find something else that you need/want on the way to/from.
Doesn't sound like Jessica was close enough to be there when it was her turn!
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Post by cannmom on Aug 28, 2015 20:11:00 GMT
YES. And I was Bobby. I waited until the last possible second to move the stuff out of the way. Like the lady ahead was bagged and paid and re-combobulating her wallet before I even touched the stuff on the belt. By the time the person with the eggs showed up there were already two more people in line behind and I realized the reason that line was shortest when I got there was probably because other people saw the abandoned cart and picked another line. The egg person was nowhere to be found and wasn't there when I got in line. I imagine the egg person is the sort of person who leaves his laundry in the washer at the laundromat for hours and then gets pissed when someone moves it to use the washer. How rude on his part. Do you live in a college town? Our students are coming back into town and navigating Wal-Mart right now requires every bit of patience I possess. I really believe parents should give their children lessons in grocery store etiquette before they leave for college.
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Post by gmcwife1 on Aug 28, 2015 20:12:59 GMT
Seriously? Has no one gotten in line, and the magazine that you planned on buying is not in your lane, but the lane 2 rows over? As long as you are back by the time it's your turn, then who cares? I guess I just don't get what the big damn deal is to leave your cart unattended for a short amount of time to go get something from somewhere else in the store. This stressing out because you don't know if the missing person is going to return is a bit odd IMO. I don't. I also don't cut people off when I miss my turn, I truly just drive around the next block. It really isn't that hard to think of other people and not just myself. Dh is an only child and his thought process is very different than mine as I'm from a very large family. For me nothing was all about me, it was always about every one. So we were just taught to be considerate of others and not think just of ourselves.
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Post by peano on Aug 28, 2015 20:13:17 GMT
Everyone's thinking on this thread is so black and white. I have a whole system for this scenario, which has made me Jessica on numerous occasions, except I haven't annoyed anyone.
I get to the register and Gladys is ahead of me, unloading her groceries. I survey my cart and realize damn! I forgot the paprika. I check Gladys's progress. She has a few more things to unload.
At this point I assess how much longer I think it will take her to unload, bag and pay. OK. A couple more minutes. Next, where is the paprika? If it's in the first half of the three closest aisles to the register and I know where it is and don't have to hunt for it, I run for it. Obviously if there are other people behind me, or if it's in Outer Mongolia in the store, I am SOL and will either go through the checkout again or get it on my next trip since I'm at the store every fricking day it seems.
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