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Post by wagleg on Aug 29, 2015 23:01:56 GMT
Has anyone shopped here before? What kind of customer service do they have?
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Post by hmp on Aug 30, 2015 0:47:45 GMT
I love them, but only buy during one of their sales. I have never had any problems with them. Not a one. Therefore I can't speak to their customer service. They have always included a scrappy gift with each of my purchases. Last time it was some 6x6 paper, a stamp, glitter, a small mask, and some embellishments. If you sign up for their emails they will send out notifications for their sales and an occasional email about new product. They don't inundate you with emails though. Just another reason why I love them.
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lizacreates
Pearl Clutcher
Posts: 3,856 
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Post by lizacreates on Aug 30, 2015 13:16:21 GMT
I’m impressed by Emma’s Paperie. I have ordered from there a couple of times and never had a single issue. Just last month I had to place a large order because I had numerous projects I wanted to do. With all the separate pieces of paper and embellishments my order totaled 118 items, I kid you not. Not a single piece was missing or broken and everything was packaged well. I also received a Maggie Holmes sticker sheet as a gift. They may not have all the latest and greatest but their selection is sizable, and from what I’ve seen they don’t sell at MSRP, everything is discounted already. Try and place your order when they have the 25% off sale-you’ll be quite happy! I know I’ll continue to shop there whenever my budget allows.
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Post by wagleg on Aug 30, 2015 13:33:09 GMT
Thanks ladies. I'm glad to hear such good feed back.
Do you know how often they have the 25% off sales?
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Post by mehardy on Aug 30, 2015 14:29:24 GMT
I've ordered several times and always had great service. One time I ad some gift cards I needed to use and their was an issue with it going through. I sent them a note, (late evening) and the next morning I had a reply and the problem was fixed!
I think they only do the 25% off sale a few times a year. I know there's one around Christmas.
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Post by anniefb on Aug 30, 2015 19:41:03 GMT
Thanks for the recommendations. Always good to hear about good service.
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Post by hmp on Sept 3, 2015 23:10:02 GMT
Update: they are having a 15% off everything sale now thru 9/8. Code is sale15. Happy shopping  |
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lizacreates
Pearl Clutcher
Posts: 3,856
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Post by lizacreates on Sept 3, 2015 23:49:07 GMT
Update: they are having a 15% off everything sale now thru 9/8. Code is sale15. Happy shopping Thanks much! I adore enablers! |
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