Post by scrapnnana on Sept 3, 2015 12:31:12 GMT
UPDATE AND CORRECTION: It was Supermart, not Scrapmart. I corrected it in the title (hopefully), and below. I received a very prompt email reply. They said they could not find the item in their warehouse, and therefore they must have had an error in their inventory. They said they would apply a refund if applicable, and they apologized. However, even when I first ordered it, the shipping date immediately showed a long delay prior to shipping. I'm not sure what to think, but it is what it is.
Original post:
I ordered a Graphic 45 pack of paper. It was being sold and shipped by Supermart through Amazon. The price was a bit too good to be true, about $5 for a pack of 25 sheets, but I have paid less at Tuesday Morning for a pack of G45 paper that was discontinued.
It seemed a bit odd that they were so slow about shipping, and I had the option of contacting the seller. Perhaps I should have, but it was supposed to be shipped today or tomorrow. I got an email from Amazon saying that because they could not verify shipping, they were not charging my credit card. I did not see anything which said that they were canceling the order, so I thought they would charge my card once the item shipped.
I checked the order status yesterday. The order was cancelled, and the item is no longer listed for the price that was shown before. While I am disappointed, I am guessing that it was listed incorrectly, and the seller cancelled it.
It seems like I read about something similar happening not long ago with Sizzix dies?
Has as anyone had anything happen like this before when you ordered from Amazon, whether with this seller or a different one? Up to now, my experience shopping Amazon has been good.
Original post:
I ordered a Graphic 45 pack of paper. It was being sold and shipped by Supermart through Amazon. The price was a bit too good to be true, about $5 for a pack of 25 sheets, but I have paid less at Tuesday Morning for a pack of G45 paper that was discontinued.
It seemed a bit odd that they were so slow about shipping, and I had the option of contacting the seller. Perhaps I should have, but it was supposed to be shipped today or tomorrow. I got an email from Amazon saying that because they could not verify shipping, they were not charging my credit card. I did not see anything which said that they were canceling the order, so I thought they would charge my card once the item shipped.
I checked the order status yesterday. The order was cancelled, and the item is no longer listed for the price that was shown before. While I am disappointed, I am guessing that it was listed incorrectly, and the seller cancelled it.
It seems like I read about something similar happening not long ago with Sizzix dies?
Has as anyone had anything happen like this before when you ordered from Amazon, whether with this seller or a different one? Up to now, my experience shopping Amazon has been good.
