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Post by melanieg on Jul 23, 2014 2:35:54 GMT
Anyone have issues with their Flex charging?
I have had mine plugged in the past 3 hours and no lights. It was deader than dead. I have had issues the past few weeks where I have to jiggle it around a lot to get it to charge. Other days it charges no problem. I read on their boards that some people have to use elastics or toothpicks to hold it in place correctly. I am kinda disappointed in that - for the amount I paid, I really expect it to work properly. JMO.
Is there a trick to it?
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Post by scraphollie27 on Jul 23, 2014 4:10:27 GMT
Yes, I have had the same problem. I just wiggle it around and make sure that it is actually charging before I leave it. Hasn't been annoying enough to do anything more than that but considering it is only six months old, it's kind of a pain.
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Post by candygurl on Jul 23, 2014 4:25:29 GMT
Had the same problem! Even charged it by taping it up vertical. That worked once. Contacted cs and got a new one! Seems like a common problem.
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CeeScraps
Pearl Clutcher
~~occupied entertaining my brain~~
Posts: 3,894 
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Post by CeeScraps on Jul 23, 2014 8:31:23 GMT
Contact Fitbit. Mine did the same thing and they sent me a new one.
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Post by Karenina on Jul 23, 2014 8:41:08 GMT
Fitbit has awesome customer service. i've not had that problem, but I did have to contact them because it seemed like my bracelet was splitting in half and I had a brand new one within the week.
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Post by rumplesnat on Jul 23, 2014 12:18:37 GMT
I changed the USB port I always used and it solved the problem. Same port works fine for other things, but not my Flex for whatever reason.
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Post by melanieg on Jul 23, 2014 14:19:26 GMT
Thanks! I tried a different port, I tried jiggling it.
I had to restart it last night to get anything to work (even a simple sync).
I will contact them if it continues. I feel for the money, it should work without issues.
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Refupea #1142
