Kerri W
Pearl Clutcher
Posts: 3,768
Location: Kentucky
Jun 25, 2014 20:31:44 GMT
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Post by Kerri W on Dec 7, 2015 15:48:48 GMT
I'm trying to resize and make (2) 3x4s on one 4x6. I've done it before and know that you have to change the pixels at the bottom by clicking on the padlock which should "unlock" it. Last night and today I can't get it to unlock. I've send them a request for help but the automated response says it may be a while before they get back to me.
Is anybody else having trouble? It's frustrating me because it should work, and did work previously, but isn't working for me now.
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AmandaA
Pearl Clutcher
Posts: 3,501
Aug 28, 2015 22:31:17 GMT
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Post by AmandaA on Dec 7, 2015 16:12:22 GMT
Hhmmmm... I have never had to unlock anything to resize. It can be a little finicky about taking the pixels I manually enter, so I usually just drag the sides with my mouse to adjust. Will it let you do it that way? (I do have the paid version if that makes a difference).
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Kerri W
Pearl Clutcher
Posts: 3,768
Location: Kentucky
Jun 25, 2014 20:31:44 GMT
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Post by Kerri W on Dec 7, 2015 16:43:16 GMT
AmandaA That worked-thanks! Last time it was super easy to just unlock and change the numbers. I have to say I've liked what I've used of the site so far so if anybody is considering it, I recommend!
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