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Post by cannes on Dec 7, 2015 22:14:34 GMT
I ordered from the first time a little over week ago. I received confirmation of the order from Paypal, but that's it. I have not received any confirmation from the store themselves and haven't received a tracking number. I've called and left a message and sent an email to ask about the status of the order, but haven't gotten a response yet. Just trying to figure out if they are swamped or if I'm going to be left hanging. TIA.
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Post by angee on Dec 8, 2015 2:19:41 GMT
They must be swamped because I have ordered from them numerous times without any problems. It usually took about a week to get my order, so maybe with the holidays and sales they're a bit backed up. Hang in there.
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oaksong
Drama Llama
Posts: 6,163
Location: LA Suburbia
Site Supporter
Jun 27, 2014 6:24:29 GMT
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Post by oaksong on Dec 8, 2015 5:24:21 GMT
I've ordered from them a couple of times. My items showed up with no problem, but I don't think I got tracking information.
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wandergirl
Full Member
Posts: 109
Sept 2, 2014 23:57:14 GMT
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Post by wandergirl on Dec 8, 2015 6:59:04 GMT
All my orders from them shipped without any problem, and they notified me in case there was a problem with an order. I've never gotten a tracking number automatically, though, I always had to e-mail them to ask.
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Chinagirl828
Drama Llama
Melbourne, Australia
Posts: 6,466
Jun 28, 2014 6:28:53 GMT
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Post by Chinagirl828 on Dec 8, 2015 7:07:10 GMT
I placed an order on the 27th and just got the shipping notification overnight.
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Deleted
Posts: 0
Apr 28, 2024 18:02:00 GMT
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Post by Deleted on Dec 8, 2015 10:42:15 GMT
Good experince with them, too. They even email me when out to stock and ask if I want to wait or cancel
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skippet
Junior Member
Pea #417158 - Member since 2009 & only managed 17 posts
Posts: 97
Jun 30, 2014 1:12:49 GMT
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Post by skippet on Dec 8, 2015 20:06:00 GMT
I have ordered from them before and again just recently. They do take a while to ship and once they say they have shipped it is about 5 more business days to get here. I have always gotten my order. I just automatically figure once I order, it will be about 12 to 15 days before it arrives. I can never understand why it takes so long. It seems like they would have the special deals packed and ready to go, so all they would have to do is print out a mailing label, slap it on and drop in the mail.
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Post by cannes on Dec 10, 2015 4:42:28 GMT
Thanks for chiming in! My order showed up today. I finally got an order confirmation after I called and emailed, but never did get tracking, which is pretty unusual anymore.
But, my much anticipated goodies arrived, so, yay!
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