Am I doing Amazon Prime wrong?

I don't seem to get everything 2 day, some items yes others can be at least 3-4 days and not all is prime shipping so that even puts a bigger damper on it but still as much as I buy I got my $99 worth in free shipping this year.

I usually get my orders in two days, if not one, but I have a feeling their shipping is slowed way, way down in December.

And even the USPS is having the same problem. I shipped something priority to Montana where I mail stuff frequently. Usually it tells me delivery will be in three days. This time it said four days, and it really did take four days, too.

You need to be buying items that say Prime Eligible. Amazon is right. The shipping itself will take 2 days, but processing is not included in the shipping time.

Usually the processing is included, but some items do say "may require additional processing time."

But the reality is that everyone, from USPS to UPS, is behind this season. I've seen a lot of news reports that shopping was down this year on Black Friday, but I'm here to tell you that everyone that I know that sells is swamped (people who sell Etsy and locally) and pretty much all of my suppliers as well as items I've ordered for gifts are delayed a day or two (or more) by the company and then even more by the delivery service.

We are lucky if we get our mail or UPS deliveries by 9 p.m. lately.  I order a lot online year round and I don't ever remember companies being this backed up at Christmas before.

I've already shut down my business for the season because I'm having surgery on Monday and frankly, I'm a little bit glad for the excuse because it was like all hell breaking loose the past couple of weeks.

I think that has always been misunderstood about Prime. With your membership, you get free two-day shipping not free two-day handling + shipping. So, once Amazon drops it to UPS or whomever, it should arrive in two business days. But handling is separate and always has been as long as I have been a Prime member (5 years or so). At Christmas, handling at Amazon can get really backed up. Check to see when Amazon is placing the item in the shipper's hands. It should arrive to you within 2 days after that.

I also have serious issues with all shippers this season as well. Everyone seems to be behind schedule and running late. I bought an eBay item that the seller shipped priority on 12/1. It got stuck in Cleveland with an update last on 12/3, then nothing. I reached out to USPS and magically the package appeared on my doorstep this morning, outside of my normal USPS delivery. Amazon has been running ok with handling until they drop it into with FedEx or USPS. UPS has been ok (so far). The worst handling times so far are coming from Kohls though.

Make sure it has the prime logo beside it. I pretty much always get my stuff in two days by its guarantee date.

I am in Redmond and get my items on time...it always tells me the delivery date (order in the next xxx hours/minutes" and receive it by xxx date". I can't remember when a Prime item didn't have a two day (or sooner) date and they have always been delivered by that date.

I can change the shipping (I used to do this when it was a $1 credit for Kindles because you could stack them and I loved using it towards books )

I think it's that time of the year! Amazon Prime has never worked well for me during the holidays. I got a package today that was a day late.

I've had my Prime membership extended by three months in the past year by calling or opening up a chat support window. Prime is sold for $99 a year and what you are buying is 2-day shipping (amongst other things like Prime Instant Video, etc. if you use those services.) I am somewhat housebound and do most of my shopping from Amazon. I do pay more for some things in order to get them in 2 days. (There will often be a different option for a lower price but it will not be eligible for Prime shipping.
The things I order tell me when they will be delivered, and it states two days. They do not say you will get the order two days after shipping but it might not ship out for 2 days before that. Well, sometimes that is stated and on those things I know to expect it to take longer. But when they give you a DELIVERY DATE that is two days out, they really need to make that happen. After a lovely conversation with a gal at Amazon the other day, I found out that they are severely understaffed and have just had a big hiring wave. So things should get better once these workers are trained and working. Still and all though...their staffing problems don't get them off the hook for not giving what people are paying for. They will make it right if you call and complain. Or as right as they can, I guess.
Because they know that people are not going to renew their Prime membership if they are paying that $99 for the simple reason of getting two-day shipping. Prime is a product with several components. Those that are mainly concerned with the two day shipping component won't renew if they're not getting that service. Likewise, if I let my Prime expire because I don't have the money the month that it expires to renew, they aren't going to give a grace period and still keep giving you the benefits of Prime until you save up enough to renew.
Hopefully, they will get their staffing issues under control. EVERY order I have ordered in the past month or so has been late. Some things it didn't really matter, a couple things it did. I'll be watching to see if they get this fixed before I shell out another $99 to renew.

A lot depends on how far from a distribution center you are. I often get items traveling from TN to AL the next day. But Amazon uses UPS and right now they (UPS) are swamped with deliveries. I ordered something about 5 minutes ago and Prime delivery would get it to me on Monday. But I opted to pay an extra amount to have it here on Friday. And if it doesn't arrive on Friday, I know Amazon will refund me my extra shipping charge. They are really easy to work with. I returned 2 phones in Oct. and was credited back a couple days after they received them. Plus UPS came with pick up slips so all I had to do was box them back up. I'll be renewing my Prime.

Yes. I've received most of my items right on time in the last month. There's a few things that have been 3 day deliveries. But there's a book I purchased Nov 29th (yes, it was Prime) and it still hasn't been delivered. In this case, it's USPS that has the package. I just need it by Christmas!

Amazon Prime shipping has been sucking tailpipe this year. Out of eight orders, only one has made it by the 2-day deadline. Everything else has been 3 or more. I only order products marked Prime because of shipping and return guarantees.

It's normally night like this.