Shout out for Citrus Twist's Awesome Customer Service!
Feb 12, 2016 2:33:57 GMT
MDscrapaholic, LavenderLayoutLady, and 5 more like this
Post by meridon on Feb 12, 2016 2:33:57 GMT
I've been subscribing to Citrus Twist's main kit off and on for about three years now. There's an exclusive stamp set in each month's kit and last month it had what appeared to be a typo/error in the stamp set. It had several phrases, one of which was "the knee's bees"...which should probably have been the "bee's knees".
In the kit I got today in the mail, not only was there the normal stamp set, but there was another stamp that was the corrected phrase. I didn't email to complain or anything and this is the first time there's ever been any kind of manufacturer issue in a kit that I know of. I just thought it spoke very highly of the company & Trina and her team's commitment to quality and customer satisfaction that they did that. Given all the vent posts we see about crappy service, I thought I'd give a shout out for a kit club doing a great job!
In the kit I got today in the mail, not only was there the normal stamp set, but there was another stamp that was the corrected phrase. I didn't email to complain or anything and this is the first time there's ever been any kind of manufacturer issue in a kit that I know of. I just thought it spoke very highly of the company & Trina and her team's commitment to quality and customer satisfaction that they did that. Given all the vent posts we see about crappy service, I thought I'd give a shout out for a kit club doing a great job!
