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Post by Really Red on Feb 18, 2016 1:06:20 GMT
This is a GREAT company! I had a UPS problem - NOT a Zappos problem and not only did they fix everything for me, they gave me a credit as well. I wasn't upset with them, I was just talking with them and honestly, they were sweet and nice and pleasant and helpful and  I love them! I even told them they didn't have to give me the credit and they did anyway! This is not the first time I've had to call them about something and the last time they were just as wonderful as well. I wish all companies were this great! Oh yeah - they have lots of size 15 shoes, too! |
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YooHoot
Pearl Clutcher
Posts: 3,417 
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Post by YooHoot on Feb 18, 2016 1:17:42 GMT
They are amazing!
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The Birdhouse Lady
Drama Llama
Moose. It's what's for dinner.
Posts: 7,175
Location: Alaska -The Last Frontier
Jun 30, 2014 17:15:19 GMT
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Post by The Birdhouse Lady on Feb 18, 2016 1:19:44 GMT
I had a very similar experience with them around Christmas and came here to shout my admiration to the Peas!
It truly is a great company and I support them whenever I get the chance!
I too had a problem with the shipper not Zappos. They sent me a new item and also gave me $30.00 in credit towards a future purchase.
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Mary Kay Lady
Pearl Clutcher
PeaNut 367,913 Refupea number 1,638
Posts: 3,074
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Post by Mary Kay Lady on Feb 18, 2016 3:03:33 GMT
I love Zappos as well! I have a very difficult time buying shoes in a store. I wear a size 7D and my size is seldom available in a brick and mortar store. Once I ordered 7 pairs of shoes from them at one time. I was thrilled when 5 of them fit, so much so and I ended up buying all 5 pair that fit.
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Post by Merge on Feb 18, 2016 3:23:21 GMT
I'm a huge fan. I have very difficult to fit feet and rely on them, their huge selection and their great customer service to get decent shoes.
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Loydene
Pearl Clutcher
Posts: 2,639
Location: Albuquerque, New Mexico
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Post by Loydene on Feb 18, 2016 3:27:59 GMT
Zappos should run seminars to the rest of the business world on how to run a business.
They are INCREDIBLE ... but to be so incredible, how are they associated with Amazon .... who used to be incredible and now is just "meh"??
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Post by anniefb on Feb 18, 2016 4:29:49 GMT
Always great to hear about excellent CS.
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I love them! I even told them they didn't have to give me the credit and they did anyway!
