peppermintpatty
Pearl Clutcher
Refupea #1345
Posts: 3,842 
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Post by peppermintpatty on Apr 13, 2016 17:17:29 GMT
I am trying to figure out how to buy these tickets. There are 4 of us. According to the website, my son, who is 13 rides free. So when I go the the website, if I select 3 persons, it charges me 33 Euros and my son should be free. BUT I emailed customer service (and it took forever for them to respond) and this is what they said: During the booking you must only determine one of the travellers as the ticket-holder, with his/her personal details and identification card. Fellow travellers are not separately identified during the booking and travel. Children’s under the age of 6 years travelling for free and don't have to be mentioned on the ticket. Children’s between 6 and 14 years travelling also for free if they are entered during the booking of the ticket of the parents or grandparents. Please note that it is not possible to add them retroactively. NOW, does this mean that only 1 adult is specified at the time of booking (I can't specify anyone else) and I add the other 2 adults and then add my son on the same ticket or should I be able to specify my son as a passenger when I buy the ticket? I have NO idea how to enter them during the booking of the ticket. The website is below. linkI am SOOOOO confused! |
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Post by vronigarmisch on Apr 13, 2016 18:55:41 GMT
We buy the Bayern Ticket quite often, we are stationed in Germany. It is €23 for the first person and € 5 for each additional, biological or adopted children and grandchildren of travelers are free if they are 15years or under. We just buy the tickets at the train station on the day we are catching the train. Just became ful you can only use certain trains and during certain times a day
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Post by vronigarmisch on Apr 13, 2016 18:56:31 GMT
Ohh and if you plan on visiting Salzburg in Austria you can use the Bayern ticket to go there as well :-)
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peppermintpatty
Pearl Clutcher
Refupea #1345
Posts: 3,842
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Post by peppermintpatty on Apr 14, 2016 12:55:03 GMT
That is actually what I want it for. We arrive in Munich and then go to Salzburg, Vienna and then Prague and fly home from there.
I wanted to buy the tickets ahead of time just to be able to make sure I know what I am doing and to just have them already. Have you ever bought them online? I don't know if I should put 3 passengers but ds is the 4th and free passenger. Does that make sense? They gave me conflicting information saying that I have to be entered in the booking of the ticket but there isn't anywhere to do that.
Also, I'm not sure what your last sentence meant in your first post. I know only local trains are allowed but are those restricted now as well? I need to figure out what time the trains are running because I have to coordinate with our apartment. Thanks.
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AmeliaBloomer
Drama Llama
Posts: 6,842
Location: USA
Jun 26, 2014 5:01:45 GMT
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Post by AmeliaBloomer on Apr 14, 2016 13:06:50 GMT
I haven't bought this ticket, but have researched it.
If you really want to buy ahead of time, and can't figure out the how-to's - I would just pay the extra €5 for your teen. Or wait until the day of travel and ask for help. It's not like the tickets sell out. You can also post your question in the Munich forum in Trip Adviser - or do a search there. There's a great poster who only answers train questions on several of the Germany forums.
I believe it's an 18-hour unlimited-journeys ticket, good from 9am-3am the next day only on local and regional trains in Bavaria (with Salzburg added, as you note.) It's a great deal.
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quiltz
Drama Llama
Posts: 6,709
Location: CANADA
Jun 29, 2014 16:13:28 GMT
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Post by quiltz on Apr 14, 2016 13:09:27 GMT
When I traveled by train a few years ago , I used the OTT (Austria) train system. It was easy to use & if you booked early enough, there were good savings.
You must be very specific on which train that you are booking on. If you miss your train, you must repurchase tickets at the ticket counter. I only booked for 1 person so it wasn't that bad.
You may want to consider having a travel agent do this booking for you.
Please remember the time difference when emailing to Germany.
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peppermintpatty
Pearl Clutcher
Refupea #1345
Posts: 3,842
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Post by peppermintpatty on Apr 14, 2016 13:36:47 GMT
When I traveled by train a few years ago , I used the OTT (Austria) train system. It was easy to use & if you booked early enough, there were good savings. You must be very specific on which train that you are booking on. If you miss your train, you must repurchase tickets at the ticket counter. I only booked for 1 person so it wasn't that bad. You may want to consider having a travel agent do this booking for you. Please remember the time difference when emailing to Germany. It wasn't a matter of time difference. It took them 4 weeks to get back to me!  |
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peppermintpatty
Pearl Clutcher
Refupea #1345
Posts: 3,842
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Post by peppermintpatty on Apr 14, 2016 13:37:53 GMT
If I buy it the day of, do those machines take credit cards? I have the chip cards but some of the forums said that they only took cash.
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schizo319
Pearl Clutcher
Posts: 3,030
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Post by schizo319 on Apr 14, 2016 13:45:34 GMT
I also buy mine at the kiosk on the day of. I can't recall if they take credit cards or not, we always used cash.
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AmeliaBloomer
Drama Llama
Posts: 6,842
Location: USA
Jun 26, 2014 5:01:45 GMT
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Post by AmeliaBloomer on Apr 14, 2016 22:22:00 GMT
I was about to answer that I'm sure the machines take credit cards (we recently used cards in Germany at ticket machines for mass transit and airport bus tickets), but since I wasn't positive about DB trains, I just did a general Internet search for "bayern ticket, cash or credit" and this was the first hit. Turns out it's a Trip Advisor thread and the question is answered by the train-guy-poster I mentioned upthread. Answer: The machines accept credit cards. You can also buy tickets at the counter for a €2 extra charge. I can't stress enough how easy it is to find out accurate advice about stuff like this on Trip Advisor. |
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