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Post by jemmls4 on Apr 22, 2016 3:26:12 GMT
I'm getting ready for a three day crop and I am bringing my printer and silhouette, so obviously I need my laptop. Had it all prepped and ready to go... Until DD calls and says she needs to use iMovie for her Italian class. She thought she'd get it done tonight but it became pretty obvious that it will take a lot longer. So being a mom she's taking my new MacBook and I dug up an old laptop.  ? AND I can't get my Silhouette DE software to work so I have to deal with the basic software. GASP! The horror! That is a definition of a mother's love. |
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iowgirl
Pearl Clutcher
Posts: 4,275 
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Post by iowgirl on Apr 22, 2016 3:35:41 GMT
Have you entered your DE code into the software? Click HELP - and in that drop down menu - you wills see where to enter it.
You will need to have current software - so if you are not updated on the laptop to v3.6.057, go to the Silhouette website and update.
If you have used your 3 resets of the Silhouette code - call them. They will reset that for you.
You can also transfer your library by EXPORTING to a USB device. Then open the current updated software on the laptop and do a LIBRARY IMPORT (not just "import").... if you need more info - I can step you through it.
Also - remember if you have a lot of extra fonts loaded on your other computer - they might not be on your laptop.
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Country Ham
Pearl Clutcher
Posts: 3,314
Jun 25, 2014 19:32:08 GMT
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Post by Country Ham on Apr 22, 2016 3:42:24 GMT
I sat outside in the pouring rain with a fever of 101 after school today to watch my son's baseball game and he only played one inning of the game. I hear ya about the "mother's love".
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Post by jemmls4 on Apr 22, 2016 4:43:49 GMT
I already tried to enter it and it won't update. I've sent them a note. I've had it happen before its just I hate being at a crop and not having SDE available. I've had luck before copying from one compute to another without it reverting to basic. I am the queen of backing up my files and import/export. Had to teach all my friends how to do it. ? |
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iowgirl
Pearl Clutcher
Posts: 4,275
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Post by iowgirl on Apr 22, 2016 11:37:16 GMT
I already tried to enter it and it won't update. I've sent them a note. I've had it happen before its just I hate being at a crop and not having SDE available. Sounds like you are very familiar with the program - but do double check your version number. It is also listed under Help-About Silhouette Studio. Current version is 3.6.057. If you are below 3.3.622 you will not be able to update to DE. Don't check for updates from your software - go directly to the website. Often the software will tell you that you don't need an update, when you actually do. I love the extra features of DE! I would miss them too!  I think the rulers and being able to put more patterns in my pattern fill library are two of my favorite features. Have fun at your Crop! |
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Post by Mary_K on Apr 22, 2016 15:21:30 GMT
Yep - that's what moms do! I've certainly been there. I never regret it! Mary K |
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? AND I can't get my Silhouette DE software to work so I have to deal with the basic software. GASP! The horror!
