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Post by LilyRose on May 4, 2016 14:23:38 GMT
I need some Pea experience and expertise, please. I'm working on booking a two-week vacation rental next Feb in FL through VRBO/HomeAway. This is the second time we've used the service. The owner of the home we found is German (no concerns there, I know there are plenty of folks who live out of the country and own property here). He does not allow online booking through VRBO's checkout. There seemed to be a number of owners who said the same as I've been looking. I have the contract, everything seems fine with that. 20 percent is due within 14 days of contract signing, with the remaining 80% due 6 weeks before the rental; I'm fine with that too. He has provided account information/routing info to a bank in FL (it's a recognizable bank chain) and it appears he would like us to wire the funds. I know VRBO cautions against using MoneyGram or Western Union, but should we be worried about this?
VRBO shows him as being an owner since 2011 and there are 24 5-star reviews for the property (half are written in German so I can't read them, LOL, but again, 5-star).
I'm not sure why I think everyone is out to scam me, but do you think wiring the funds is ok?
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Post by bc2ca on May 4, 2016 14:33:28 GMT
I always feel it is a leap of faith when I've paid for a VRBO or AirBnB rental, but have never had a problem. If I was asked to do a wire transfer, I would do it directly from my bank not through MoneyGram or Western Union though.
Given that you don't have to pay the 80% until 6 weeks before your rental you can still keep an eye on his reviews between now and then. With his current 5 stars ratings, I'd feel comfortable paying the deposit.
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Post by Darcy Collins on May 4, 2016 14:54:18 GMT
No way I'd pay 100% of the fee 6 weeks before the rental via wired funds. You have absolutely no recourse. The only time we've paid with a check is the handful of times we've done a long weekend and gave the check directly to the owner/manager at check-in. Otherwise if you don't take credit cards or payment through vrbo checkout I move on.
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Post by jenjie on May 4, 2016 14:54:26 GMT
I just did a VRBO. It allowed me to pay by CC but when the owner called her said they only take a check. When you pay through VRBO they add a bunch of fees too, it increased my payment by a few hundred dollars.
He emailed me a rental agreement, which I was to sign and send back with a check. He first "refused" my rentall, which canceled the CC payment so I wouldn't get charged twice. And now my payment is back where I expected it to be.
This guy is in NJ where I am. I felt comfortable sending a check in the mail. I don't know about wiring funds out of country. I only shared to say all owners don't do exactly what is spelled out on the website. They do what works for them.
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likescarrots
Pearl Clutcher
Posts: 2,879
Aug 16, 2014 17:52:53 GMT
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Post by likescarrots on May 4, 2016 15:52:17 GMT
I've only ever used the VRBO credit card system, or a property management Co. Credit card system. I have avoided the rentals that don't take credit cards, there is a security in using them that you are not out the cash, and they would likely help you recoup the money in case there is a problem.
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IAmUnoriginal
Pearl Clutcher
Posts: 2,894
Jun 25, 2014 23:27:45 GMT
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Post by IAmUnoriginal on May 4, 2016 16:03:24 GMT
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Deleted
Posts: 0
Aug 18, 2025 20:12:33 GMT
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Post by Deleted on May 4, 2016 16:07:21 GMT
I would ONLY pay via credit card because of the consumer protections that are included. There is NO recourse with a wire.
I wouldn't necessarily require it to be via VRBO's credit card system, but I would do a lot of research before I would pay with my card via any other means.
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Post by LilyRose on May 4, 2016 16:20:47 GMT
I would ONLY pay via credit card because of the consumer protections that are included. There is NO recourse with a wire? Dumb question, but security-wise, is there any difference in check vs. wire?
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IAmUnoriginal
Pearl Clutcher
Posts: 2,894
Jun 25, 2014 23:27:45 GMT
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Post by IAmUnoriginal on May 4, 2016 16:22:49 GMT
I would ONLY pay via credit card because of the consumer protections that are included. There is NO recourse with a wire? Dumb question, but security-wise, is there any difference in check vs. wire? I don't think so. Check or wire, it's cash coming directly out of your bank account. There is no middle man like there is with a credit card.
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Post by 2peaornot2pea on May 4, 2016 16:25:48 GMT
I would only rent a vacation property that accepts payment through the VRBO payment system. The extra fees are worth the peace of mind.
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Post by cmpeter on May 4, 2016 16:32:42 GMT
I also wouldn't pay outside of the vrbo system and certainly not by check, cash or wire as then you have zero recourse if there is a problem.
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Post by JustCallMeMommy on May 4, 2016 17:25:32 GMT
There is a difference between a check and a wire. As I understand it, once money is wired out (or at the point it is received by the other bank), it is GONE. Your bank can't retract the transfer. If you got wind that something was fishy, you could put a stop payment on a check or possibly even have the bank recover funds. I would do a cashier's check before I would do a wire in a case like this.
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Deleted
Posts: 0
Aug 18, 2025 20:12:33 GMT
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Post by Deleted on May 4, 2016 17:34:43 GMT
Yeah, I don't think I'd be doing that. We've always gone through VRBO/HomeAway etc and paid online.
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Deleted
Posts: 0
Aug 18, 2025 20:12:33 GMT
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Post by Deleted on May 4, 2016 18:05:38 GMT
We haven't used VRBO since there has been a CC option I guess. But we've done 2-4 rentals where we sent a check directly to the property owner. Both contracts gave rental insurance for free through HomeAway. Which meant if we paid and the property wasn't as listed, 100% of our money would have been refunded.
We never had issues. But VRBO has majorly grown and obviously now there are more options. That said, I would expect convenience fees of at least 2-5% (if not more) due to CC fees and bookkeeping fees that would add to your end price.
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styxgirl
Pearl Clutcher
Posts: 4,091
Jun 27, 2014 4:51:44 GMT
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Post by styxgirl on May 4, 2016 18:50:20 GMT
We rented from VRBO several years ago.
It was a villa/town home on the Gulf Coast of Fla.
The payment method was check. They had been members since 2008 and had plenty of positive reviews.
I talked to the owner on the phone about the property.
And I received their rental agreement in the mail.
He is the president of their home owners association
I googled him and found his main house, business contact info, etc.
I sent the check and we had the best vacation ever!
We are actually staying with them again soon,
It is safer to go the credit card route but if you do research and are comfortable with your findings, then the other way jut may work out great too. Best wishes!
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Post by barbarac on May 4, 2016 20:34:39 GMT
We have a property listed on VRBO and we only accept payments through the VRBO system.
That being said, VRBO just instituted a new few imposed upon the renter based on the overall rental amount so the fee can be quite high. Some owners are attracting renters through VRBO and then doing the actual booking outside of the system to avoid that service fee for the renter. VRBO has caught onto this and beginning soon will be charging owners that book renters outside the system high service fee than those that book inside.
Hope that helps.
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luvnlifelady
Pearl Clutcher
Posts: 4,428
Jun 26, 2014 2:34:35 GMT
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Post by luvnlifelady on May 4, 2016 22:32:51 GMT
We have a property listed on VRBO and we only accept payments through the VRBO system. That being said, VRBO just instituted a new few imposed upon the renter based on the overall rental amount so the fee can be quite high. Some owners are attracting renters through VRBO and then doing the actual booking outside of the system to avoid that service fee for the renter. VRBO has caught onto this and beginning soon will be charging owners that book renters outside the system high service fee than those that book inside. Hope that helps. How will they know? Will it go by calendar and notice that certain days are booked and they weren't booked through VRBO? That could just mean it's taken by family or even the owner's themselves. I can see VRBO wanting to get their slice of the but once contact is made, it seems like it would be easy to do the financial dealings on the side.
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Post by misadventurous on May 18, 2016 21:38:58 GMT
I need some Pea experience and expertise, please. I'm working on booking a two-week vacation rental next Feb in FL through VRBO/HomeAway. This is the second time we've used the service. The owner of the home we found is German (no concerns there, I know there are plenty of folks who live out of the country and own property here). He does not allow online booking through VRBO's checkout. There seemed to be a number of owners who said the same as I've been looking. I have the contract, everything seems fine with that. 20 percent is due within 14 days of contract signing, with the remaining 80% due 6 weeks before the rental; I'm fine with that too. He has provided account information/routing info to a bank in FL (it's a recognizable bank chain) and it appears he would like us to wire the funds. I know VRBO cautions against using MoneyGram or Western Union, but should we be worried about this? VRBO shows him as being an owner since 2011 and there are 24 5-star reviews for the property (half are written in German so I can't read them, LOL, but again, 5-star). I'm not sure why I think everyone is out to scam me, but do you think wiring the funds is ok? I just came across this article and remembered that someone had recently asked about wire transfers as a method of payment for VRBO. I hope everything is aboveboard and that you have a great vacation! linkDETROIT - Travel rentals obtained through online websites are becoming more and more popular as an alternative to traditional hotels and motels. Alexandra Berry of Birmingham said she has used one of the most popular sites, VRBO, or Vacation Rentals By Owner, many times over the past eight or nine years. In late 2015, she thought she had found the perfect rental for a Florida vacation during the Christmas season. The house in Key West wasn't inexpensive, but it would hold four adults and four children and the holidays are a busy time. "I mean, Christmas time in Florida, it's like, you're not going to be by yourself," Berry said with a laugh. She said she found her dream rental on VRBO, received an email from the property manager through the site and made the arrangements. She believed everything was happening through VRBO and felt confident in her negotiations. Berry was asked to pay the $4,500 via a bank transfer. She didn't consider that too unusual; she's done it before with smaller sums of money. This time, things took a disturbing turn. When she didn't receive a confirmation of her payment and further instructions about the property, she kept emailing the "property manager," but couldn't get a response. Then, she found a phone number for the property and reached a woman. "She calls me back and she's like 'So, what exactly is your name?' So, I give her my name and she's, like, 'We don't have any information from you,'" Berry told Help Me Hank. "Apparently, the email address got hacked." Berry said she was told the email address she used was very similar to the real property manager's address, but it was the wrong address. She contacted VRBO customer service and was offered $1,000 compensation. She didn't feel that was fair. Instead, Berry filed a lawsuit in Michigan, arguing "VRBO promotes fraudulent behavior through its online services by not offering the proper security to its customers." "You put on there, yeah, we're a trusted and secure website, but how secure are you? When, you know, someone hacks your system?" HomeAway, the parent company of VRBO, released a statement saying in part, "HomeAway has made significant investments in processes and technology to help detect, prevent and mitigate suspicious activities."
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fitzy
Full Member
 
Posts: 227
Jun 28, 2014 2:50:04 GMT
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Post by fitzy on May 19, 2016 1:00:36 GMT
We used Vrbo to rent a ocean front condo in Myrtle Beach for a family reunion last summer.
I paid by credit card using google wallet. The fee was pretty steep but I felt uncomfortable with a check.
When we tried to check in we were told the owner had double booked the week. And of course we weren't the first to arrive.
Since I used a credit card it was easy to get my money back. I'm not even sure I could have had I paid with a check. I may try Vrbo again but I will never pay with a check.
While we were able to find a rental for the week.....last one at the resort and not ocean front. Actually the worst location in the resort. More $$$ and less days. Kinda ruined the entire week for me.
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Post by genny on May 19, 2016 16:23:22 GMT
We lost $1000 doing this. Found the house on VRBO, got the dates scheduled, wired the payment to get a discount blah blah blah. ABout 2 weeks before our trip the REAL owner emailed to ask us if we wanted another date since the house was booked the week we wanted it…wait, what? Anyway, we got duped big time. BIG time. The real owner's email via VRBO had been hacked, and we fell for it hook line and sinker. We had to cancel that whole vacation.
PLEASE be extremely cautious about wiring money. I will never ever do it again. Use a credit card and do it through VRBO so you have some measure of protection. We had none. By the way, VRBO did exactly shit to help us out. We'd also bought the insurance for protection in case something came up…but guess what? They never got the money of course, so there was no insurance to fall back on.
These scams are making me sick. We are looking for a car for DD - the first one I saw that i was interested in to buy for her turned out to be a scam. Looked legit at first but then it all took a weird turn and I caught on. Really pisses me off.
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Post by krc11 on May 19, 2016 16:41:16 GMT
I'm a VRBO owner since 2005. I've not heard of an owner not taking credit cards, but I'm guessing it could happen especially if getting a merchant account isn't as easy in Germany as it is in the US.
I will say that VRBO has been getting absolutely horrible lately about fees. We pay an advertising fee for the marketing and this year, they are charging my renters a fee (usally between 8-10%) for marketing. It has me livid. I don't have a top dollar rental so their sliding scale adds 8-10% to the rental fees for the rental. I know I'm losing business this summer. The owner may be trying to economize.
I don't know, but can you still get the travelor's insurance through the website if you wire funds? That would be a way to at least insure the cost of your trip.
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Post by spitfiregirl on May 19, 2016 16:45:46 GMT
no. no. no. no..... NO.... don't do it.
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Post by mirabelleswalker on May 19, 2016 16:56:16 GMT
Last time I booked a place I found on VRBO I paid through PayPal.
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MizIndependent
Drama Llama

Quit your bullpoop.
Posts: 5,927
Jun 25, 2014 19:43:16 GMT
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Post by MizIndependent on May 19, 2016 17:30:02 GMT
I wouldn't wire money - there's no protection for you.I manage a home on VRBO and we do not allow payments via the site...mainly because VRBO just instituted a "service fee" that amounts to something between 4% and 9% of the rental amount ( no kidding). A lot of the home owners are really against this as it increases the cost of the rentals and the extra money goes straight to VRBO who already gets a ton of money from listing fees. I think we're probably going to drop them this year because of it, tbh. If you're in direct communication with the home owner or property management company, use a credit card to pay for it that way you're protected. That is how we handle it and it's been a pretty flawless system for the last 10 years. ETA: Thought I'd mention, we are also listed at another rental site called VR Connection. They don't have the fees like VRBO does. Might be a good alternative for you.
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