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Post by nana2callie on Jun 21, 2016 14:32:46 GMT
I have a Canon Selphy printer primarily for printing photos from Iphone. However, it is hit and miss on when it will print. It printed perfectly last night and then this morning wouldn't print anything. It is a WIFI connection and it is strong, but it gives me a connection error. Any tips?
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Post by jennoconnell on Jun 21, 2016 21:07:02 GMT
I had the same kind of trouble with my Selphy recently. I even tried connecting the Selphy directly to the computer to print and that didn't work. I honestly am not sure what was wrong or what exactly fixed it, but here is what I did:
-close all the programs and shut down the computer (and the Selphy) completely, and then restart
-disconnect the Selphy from the Wi-Fi and then reconnect it.
I sort of think either my computer or the Selphy had some kind of software update and just needed to be rebooted.
Hope you get it working again!
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Post by nana2callie on Jun 21, 2016 21:50:30 GMT
thanks,
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Post by 950nancy on Jun 21, 2016 22:13:12 GMT
Sometimes I feel like my technology is just taunting me. My son will come in to help me (and make fun of me as he is doing it) and he does the exact same thing I have been doing for the past 30 minutes and it works. I know that doesn't help, but I feel your pain. I second the disconnecting from Wifi. That is always the first question he asks before he helps me. Is it plugged in, did you turn it off, and did you disconnect from wifi and then turn it back on?
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Post by meridon on Jun 22, 2016 0:37:54 GMT
When that happens, I just turn the Selphy on and off a couple of times and that seems to do the trick. Hope you get it back up and running soon!
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