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Post by mammajamma on Jul 8, 2016 5:10:13 GMT
Last week while on vacation, all my email messages in the Yahoo Inbox simply vanished. I have submitted multiple yahoo requests to restore my email and also posted to their community forums. I have only got responses that if the messages are not restored within 24 hours they are not recoverable. Really?!? I had over ten years of messages! Any messages in folders are still there but the inbox is empty of messages prior to July 2nd.
Yahoo customer service is horrible. Anyone else got other ideas? I'm approaching the 7 day mark and that is noted on their website that it's not possible to retrieve after 7 days.
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Post by Really Red on Jul 8, 2016 11:14:58 GMT
I'm so sorry. That would make me sick. That happened to me twice. The first time my messages were not restored (my ex had deleted them and maybe he did something special when he deleted them) and the second time they were ALL wiped out and then quickly restored.
Do you have any idea how it happened? I'm sorry I'm not much help. You're right. Yahoo sucks in customer service.
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Post by mammajamma on Jul 8, 2016 11:59:18 GMT
I was traveling to the airport last Saturday, looked at my email on my iphone. Just as I would do multiple times per day. Then at some point in the day later, I realized there were no old messages. I use my yahoo account for all sign-ins and store emails that I get messages almost everytime I look. Because I was away from my desktop,I decided to wait until I returned home on Tuesday evening to request the restore.
I'm just sick. It seems impossible. I did not delete them. I feel confident it is something with yahoo.
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Post by annabella on Jul 8, 2016 14:56:03 GMT
Wow that really sucks, I'm sorry!
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Post by mirabelleswalker on Jul 8, 2016 17:11:48 GMT
Did you try logging in from a different device?
That makes me nervous. I have all kinds of things saved in email folders that I might need in the future (receipts, mostly). I don't know what I would do if they all disappeared.
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Deleted
Posts: 0
May 13, 2024 7:38:09 GMT
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Post by Deleted on Jul 8, 2016 17:32:52 GMT
The same thing happened to my SO about 2 months ago. All of his messages gone. Just like that. We never got a response from yahoo.
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Post by mammajamma on Jul 8, 2016 18:34:15 GMT
I have uninstalled yahoo from my iPhone mail, reinstalled, changed my password. Nothing
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