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Post by ajsweetpea on Aug 4, 2014 1:08:29 GMT
I got a Kindle Fire a few months ago. At first, it worked great but recently, it has been freezing up constantly. It will stay frozen for about two minutes at a time, then work normally for a little while and then freeze again. It is really annoying! Has anyone else had a problem like this with their Kindle? If so, were you able to fix it or did you have to send it back to Amazon?
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kelkel
Junior Member
Posts: 77 
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Post by kelkel on Aug 4, 2014 1:17:57 GMT
We had one that froze up, called Amazon and they sent out a new one right away. Absolutely no problems with the replacement. They have THE best customer service IMO! I love their "call me" feature on their help pages...it eliminates getting sent into automated call land.
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Post by bluepoprocks on Aug 4, 2014 1:23:50 GMT
We have two of them and I have never had a problem, but my nephews tell me that they freeze on them especially when they are playing Minecraft. They say it either unfreezes after a minute or they have to shut it down and start back up. This is the first time I'm hearing they are having problems so not a bad enough problem for them to have complained to me until I asked just now.
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maurchclt
Pearl Clutcher
Posts: 3,646
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Post by maurchclt on Aug 4, 2014 1:24:32 GMT
Hope I'm not kidding myself, have had mine for over 2 years and no problem. Go with Kelkel' s suggestion and contact Amazon. Good Luck.
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Post by Dori~Mama~Bear on Aug 4, 2014 1:26:37 GMT
call customer service it should not lock up on you. unless you have a bad internet connection. I have had mine since they first came out with them. I have never had any problems with mine. now that I have my samsung galaxy note 10 tablet my fire stays on my nightstand and I use it when I am in bed.
Good luck
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Post by stephofalltrades on Aug 4, 2014 1:27:06 GMT
Mine tends to freeze if I have too many apps open in the carousel. If closing a few doesn't help then I restart it. If neither of those help I would call Amazon.
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scrapaddie
Drama Llama
Posts: 5,090
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Post by scrapaddie on Aug 4, 2014 1:35:03 GMT
No problems with mine
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Post by Patter on Aug 4, 2014 10:13:59 GMT
Mine has been freezing when using Safari. Drives me NUTS!
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