peppermintpatty
Pearl Clutcher
Refupea #1345
Posts: 3,843 
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Post by peppermintpatty on Jul 12, 2016 20:48:46 GMT
I went to order the Instant Pot (it isn't insta-pot btw:) through Alexa. They are having issues with Alexa now so she won't give you the sale price which means I don't get the $10 off. Amazon won't give you a credit for it. I just have to wait and keep trying to see if they can fix it before the deal ends. So they gave me a bonus for having Alexa but won't honor it. Nice.
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Post by kimpossible on Jul 12, 2016 20:52:47 GMT
Tell Alexa where she can go! Sheesh!  |
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moodyblue
Drama Llama
Posts: 6,179
Location: Western Illinois
Site Supporter
Jun 26, 2014 21:07:23 GMT
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Post by moodyblue on Jul 12, 2016 20:57:04 GMT
Someone posted that Alexa wouldn't work for them - but when she went to her cart it was there with the extra $10 off.
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PLurker
Prolific Pea
Posts: 9,745
Location: Behind the Cheddar Curtain
Jun 28, 2014 3:48:49 GMT
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Post by PLurker on Jul 12, 2016 21:01:42 GMT
Go on chat. I had a problem, not exactly the same, but they said they will credit back.
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Jili
Pearl Clutcher
SLPea
Posts: 4,363
Jun 26, 2014 1:26:48 GMT
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Post by Jili on Jul 12, 2016 21:03:12 GMT
The price Alexa offered for the Fire tablet I ordered was higher than what was listed on the website. It wasn't full price, but it wasn't the Lightning deal, either. Untried for awhile hoping that it would change, but I ended up ordering through the site anyway. Luckily, it was a good price to start with.
I cannot ever see myself using Alexa to shop anyway. It's more of a hassle than a convenience.
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peppermintpatty
Pearl Clutcher
Refupea #1345
Posts: 3,843
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Post by peppermintpatty on Jul 12, 2016 21:09:22 GMT
I never use it either. Nothing I try works and I cannot find their chat feature.
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~Lauren~
Pearl Clutcher
Posts: 3,876
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Post by ~Lauren~ on Jul 12, 2016 21:21:42 GMT
Alexa worked fine for me and gave me the extra $10.00 discount
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Post by gale w on Jul 12, 2016 21:24:43 GMT
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marimoose
Pearl Clutcher
Posts: 3,282
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Post by marimoose on Jul 12, 2016 22:31:27 GMT
They do keep this hidden well or so it feels when you are trying to find it. This was very nice of you to post the link  |
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TheOtherMeg
Pearl Clutcher
Posts: 2,541
Jun 25, 2014 20:58:14 GMT
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Post by TheOtherMeg on Jul 12, 2016 22:45:22 GMT
Alexa worked fine for me and gave me the extra $10.00 discount Alexa worked for me, too, but it was 3:30am (EST) when I checked out (the first time lol) and the site may not have been bogged down so early in the game. When I was reading the news later in the morning, 8:30ish, there were already articles describing checkout problems. |
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Post by papercrafteradvocate on Jul 13, 2016 10:33:25 GMT
I went to order the Instant Pot (it isn't insta-pot btw:) through Alexa. They are having issues with Alexa now so she won't give you the sale price which means I don't get the $10 off. Amazon won't give you a credit for it. I just have to wait and keep trying to see if they can fix it before the deal ends. So they gave me a bonus for having Alexa but won't honor it. Nice. I'm not 100% sure but the InstantPot is the same as the InstaPot on the threads and that elaine recommended |
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Post by elaine on Jul 13, 2016 10:37:58 GMT
I went to order the Instant Pot (it isn't insta-pot btw:) through Alexa. They are having issues with Alexa now so she won't give you the sale price which means I don't get the $10 off. Amazon won't give you a credit for it. I just have to wait and keep trying to see if they can fix it before the deal ends. So they gave me a bonus for having Alexa but won't honor it. Nice. I'm not 100% sure but the InstantPot is the same as the InstaPot on the threads and that elaine recommended Yes, it is the same thing. The real name is "Instant Pot", but somewhere here someone started calling it InstaPot and that seems to have stuck with many of the peas. We are all talking about the same thing though.  |
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peppermintpatty
Pearl Clutcher
Refupea #1345
Posts: 3,843
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Post by peppermintpatty on Jul 13, 2016 11:40:53 GMT
So rather than waiting for them to fix the problems, I called back and spoke to someone that wasn't in the "Prime department". The first woman I spoke to didn't have English as a first language and I don't think she really understood what the problem was. The second person I spoke to was much more helpful and she tried to troubleshoot the problem. I had to explain what was going on a couple of times and she actually couldn't find any previous problems like that one so she gave me a $10 credit on the account which took care of the problem.
So I ordered the pot and then my son found some speakers so I tried through Alexa and yup, same problem. I decided to just order it online and when I went to checkout another Alexa credit for $10 was on my account so it's all good.
I just have a hard time understanding why they couldn't just give me the $10 credit to begin with. If you aren't going to honor the promotions you advertise, then you really need to rethink the way you do business.
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Post by elaine on Jul 13, 2016 12:44:28 GMT
So rather than waiting for them to fix the problems, I called back and spoke to someone that wasn't in the "Prime department". The first woman I spoke to didn't have English as a first language and I don't think she really understood what the problem was. The second person I spoke to was much more helpful and she tried to troubleshoot the problem. I had to explain what was going on a couple of times and she actually couldn't find any previous problems like that one so she gave me a $10 credit on the account which took care of the problem. So I ordered the pot and then my son found some speakers so I tried through Alexa and yup, same problem. I decided to just order it online and when I went to checkout another Alexa credit for $10 was on my account so it's all good. I just have a hard time understanding why they couldn't just give me the $10 credit to begin with. If you aren't going to honor the promotions you advertise, then you really need to rethink the way you do business. They really should have done just that. I'm glad that it worked in the end, but you shouldn't have had to work so hard and spend so much of your time.  |
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peppermintpatty
Pearl Clutcher
Refupea #1345
Posts: 3,843
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Post by peppermintpatty on Jul 13, 2016 12:47:18 GMT
So rather than waiting for them to fix the problems, I called back and spoke to someone that wasn't in the "Prime department". The first woman I spoke to didn't have English as a first language and I don't think she really understood what the problem was. The second person I spoke to was much more helpful and she tried to troubleshoot the problem. I had to explain what was going on a couple of times and she actually couldn't find any previous problems like that one so she gave me a $10 credit on the account which took care of the problem. So I ordered the pot and then my son found some speakers so I tried through Alexa and yup, same problem. I decided to just order it online and when I went to checkout another Alexa credit for $10 was on my account so it's all good. I just have a hard time understanding why they couldn't just give me the $10 credit to begin with. If you aren't going to honor the promotions you advertise, then you really need to rethink the way you do business. They really should have done just that. I'm glad that it worked in the end, but you shouldn't have had to work so hard and spend so much of your time. I even asked the first lady if she could just do that and she said no. She said they were not authorized to do that. Hmmm. Yeah you are! |
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My original pea date was November 1999 and my number was 1803
