nicolep
Drama Llama
Posts: 7,080 
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Post by nicolep on Aug 29, 2016 15:42:17 GMT
...through August 31st. I think now's the time to stock up and use my $25.00 credit! Anyone else going to shop... anniefb ?  |
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iowgirl
Pearl Clutcher
Posts: 4,122
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Post by iowgirl on Aug 29, 2016 15:43:54 GMT
I should get my monthly subscription added tomorrow, so I am loading my cart!  |
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Gravity
Pearl Clutcher
Posts: 3,229
Jun 27, 2014 0:29:55 GMT
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Post by Gravity on Aug 29, 2016 16:01:25 GMT
Thanks for the info!
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scrapnnana
Drama Llama
Posts: 6,119
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Post by scrapnnana on Aug 29, 2016 17:31:30 GMT
Time to buy my entire wish list!
I tend to wait to buy any design until I see what the next "sale" will be. I have made my sub stretch a lot farther that way.
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Post by anniefb on Aug 29, 2016 20:04:54 GMT
Thanks for the heads up nicolep. I have a few things on my Wishlist so will get shopping |
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scrapnnana
Drama Llama
Posts: 6,119
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Post by scrapnnana on Aug 29, 2016 22:34:38 GMT
I can't get in! I had errands to run and figured I would download the files I wanted this evening, but there seems to be an issue. I can't get in through the software, so I tried to do it online. It looked like I was good till I tried to sign in.
Anyone else having issues?
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Post by anniefb on Aug 29, 2016 22:52:19 GMT
I can't get in! I had errands to run and figured I would download the files I wanted this evening, but there seems to be an issue. I can't get in through the software, so I tried to do it online. It looked like I was good till I tried to sign in. Anyone else having issues? Yep it took ages for it to load and I got an 'internal server error' message. Try again now. |
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Post by anniefb on Aug 29, 2016 23:41:13 GMT
Nope, no it's saying 'scheduled maintenance'. If it really was scheduled, it's a stupid time to do it!
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nicolep
Drama Llama
Posts: 7,080
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Post by nicolep on Aug 29, 2016 23:42:21 GMT
Same for me anniefb. What the heck?! |
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Post by threegirls on Aug 29, 2016 23:46:46 GMT
If it the same message about scheduled maintenance. Weird.
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scrapnnana
Drama Llama
Posts: 6,119
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Post by scrapnnana on Aug 30, 2016 0:33:23 GMT
I called them and got a recorded message that said what their support hours were and asked me to email or call back during their normal hours. It WAS during their support hours!
I assume their server got overloaded due to the response to the sale, and they stopped answering the phones (or the phones were just all tied up).
It bothered me more to get that stupid recorded message when I was calling during their business hours than to have to wait to download the designs in my wish list. I will give them the benefit of the doubt and assume that their phones and server are all tied together and crashed.
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nicolep
Drama Llama
Posts: 7,080
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Post by nicolep on Aug 30, 2016 0:54:21 GMT
This is weird!
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nicolep
Drama Llama
Posts: 7,080
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Post by nicolep on Aug 30, 2016 1:18:06 GMT
I ordered a bunch of designs today and they are nowhere to be found. Shouldn't they be in my library??
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scrapnnana
Drama Llama
Posts: 6,119
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Post by scrapnnana on Aug 30, 2016 2:19:33 GMT
Try "download pending order" option in the software.
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nicolep
Drama Llama
Posts: 7,080
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Post by nicolep on Aug 30, 2016 2:28:21 GMT
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Post by anniefb on Aug 30, 2016 3:45:55 GMT
Phew |
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scrapnnana
Drama Llama
Posts: 6,119
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Post by scrapnnana on Aug 30, 2016 17:07:34 GMT
I'm glad that helped and that you were able to bring your order into your library.
It took forever, and it was a bit late, but I did manage to finally get my wish list into my cart and download it. It bombed out more than once and freaked me out, because I was afraid my entire wish list had disappeared into limbo land.
I may try today to see if there is anything new that I want. If I find anything to buy, I hope that it goes better today than yesterday did.
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Post by anniefb on Aug 30, 2016 18:16:45 GMT
Took me ages to put things on my wishlist and order as well.
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scrapnnana
Drama Llama
Posts: 6,119
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Post by scrapnnana on Aug 30, 2016 23:42:13 GMT
I found a few things today. It went much better in the afternoon today than it did last night.
Hopefully, the problems are fixed.
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