Silhouette Cameo and Windows 10

Unfortunately I'm not much help because I have a Mac nicolep and craftykitten .

However, I did find this post which mentions similar problems. There seem to be a couple of possible solutions - trying to uninstall and reinstall usb controllers and then reinstalling Silhouette Studio and running it in compatibility mode as Windows 8.

Scroll down to 1st reply by Sharif K and then reply by Oatavia on June 2 this year:

answers.microsoft.com/en-us/windows/forum/windows8_1-hardware/silhouette-cameo-computer-wont-recognise-device/1637e7aa-6aa5-42e2-a391-0be14ccfd77d?page=1

Also are you plugging your Cameo into the same USB port? Have you tried other ports or using that port with other devices just to check it's not the port itself which is the issue?

Hope you can figure it out!