Two days into having a Fitbit flex and I don't like it...

It doesn't really bother me, although I don't think I would ever get to 1,000 extra steps! I KNOW that I would wash, lose, drop in the pool, etc. the other fitbit. That's just how I roll. So the Flex suits me. My brother and sil have the clip on ones and they love them. But they are also the type that wouldn't angst over replacing a lost/drowned one.

I would take it back if it was that inaccurate.

Mine doesn't seem to be that sensitive. Did they have any suggestions on the FitBit message boards?

Fitbit message boards = useless.    At least as far as any customer support goes. The regular people who post there were very nice.

I gave up on Fitbit and got a Nike Fuelband. No more problems of any kind.

I wouldn't use a message board for customer support, just other users that might have had the same issue

Is it tight on your wrist? That might make it more sensitive.

I haven't noticed mine counting arm movements- unless I force it with big, violent, swings.

I wear brackets a little loose, and same with Flex.

(I just love that little guy!)

I've had my One for almost 2 years. I clip it to my front pants pocket (or waistband on exercise pants/shorts or something that doesn't have pockets), and it's never fallen off my clothes or out of the holder. I know some people (like my mom) who clip it on the same place but have the actual unit IN the pocket, just in case it falls off. But I've never heard of it happening.

The only time I've had a panic moment about it was when I realized I hadn't put it back where I keep it at night, and realized I hadn't taken it off my pants the day before. It was still clipped to them in the laundry. So for the next few nights, I put a post-it note on my bathroom mirror that just said "Fitbit" and that reminded me to check for it before I went to bed. 

I'm not familiar with the Flex as much, but I wonder if there's a sensitivity setting somewhere for it? It doesn't seem that it should count random movement as steps. But I've always been happy with the One's ability to accurately count steps. Perhaps it would be worth returning the Flex and going with a clip-on option.

I bought the Flex from Best Buy and promptly returned it for the same reason. I'm on the computer all day and it kept registering my hand/wrist/arm movements as steps. I exchanged it for the One, which I clip to the front of my bra. I love it and it works like a charm!

I have the one and I too clip it on the front pocket of my jeans. Have never lost or forgotten it and washed it. Now If I could only find where my cat hid my charger for it. I know he carted it off I am missing my glasses too The little thief.

It's the reason mine is sitting uncharged. I type on the computer at work ... amazing how many steps it logged. Then when I drove I had to click on the DriveBit app so it didn't count when I turned the steering wheel. And I had it on my non-dominant hand (though in typing/office work that's a non-issue.
Very disappointed.

I had a FitBit One and ended up sending it back to Amazon. For starters, it stopped working about a week after I got it. Wouldn't sync with my computer or my phone. I reset it, rebooted it, called CS, everything. Secondly, it really wasn't giving me that much information. I am a runner and run pretty much every day. I also go up and down stairs pretty much all day at work. So I was easily getting in 10,000 steps. And I have a TomTom running watch (I used a Garmin then) to give me my running stats. When it stopped syncing, I just decided to send it back and get a refund.

I bought the flex and, like you, decided it wasn't for me. Adding steps when I sit and not counting them when I walk. I wished I had gone with the one.

Now, I just take the little fitbit out of the wristband and put it in my bra each day. Accurate and doesn't show. Also, when I get undressed I don't forget it because it will fall to the floor if I do!

Mary K

I adore my Fitbit One. It's an upgrade from my original Ultra that I had for two years and the only reason I upgraded was I wanted to be able to sync with my smartphone. The Ultra was still going strong when I upgraded. I usually put my One in my pocket or I clip it to my bra if I don't have pockets. I don't clip it to my waist. I'm not big on bracelets so I wasn't interested in either the Flex or the Force and I've been completely happy with my upgrade to the One. I don't care that it may not be 100% accurate...what's important to me is that it holds me accountable to keep moving and even if it was off even a 1,000 steps (which I highly doubt), I'm keeping active and that is whats important.

Try Bodymedia.  It is what they use on Biggest Loser.  I have had mine almost two years and the accuracy has never been off.  If you are interested, peamail me for a reference.