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Post by Leone on Dec 7, 2016 20:44:06 GMT
i ordered the WeRmemorykeepers mint typewriter from them. They immediately charged my credit card but still havent shipped it. I don't think it is legal to charge your account until the item is shipped. I have emailed them asking about that and when should I expect to receive it but have gotten no response. I am getting concerned. Do any Peas have experience with this company?
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Post by sarahbee on Dec 8, 2016 4:17:40 GMT
I ordered from them back in late spring or early summer of this year. I remember being a little nervous after seeing some negative reviews on their Facebook page about items not being shipped, but my order arrived in a decent amount of time, maybe a week or so. I just checked their Facebook page and didn't see the negative reviews that I remember reading...weird.
How long ago did you order? You might try posting something on their Facebook page. It seems to be a bit hit and miss as to whether they'll actually respond, but probably wouldn't hurt anything.
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Post by Night Owl on Dec 8, 2016 11:53:04 GMT
My husband ordered a Cricut cartridge from there recently for me and I got it right away.
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Post by Leone on Dec 9, 2016 21:00:32 GMT
Thanks...that is encouraging. They have not responded to my email I sent to customer service. Were they suppose to charge my credit card before they send it?
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Post by Night Owl on Dec 9, 2016 23:08:31 GMT
I usually use PayPal but as far as I know any online store I have placed scrapbook orders at they always charge me right away before they ship.
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peasquared
Drama Llama
Posts: 5,454 
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Post by peasquared on Dec 9, 2016 23:24:53 GMT
I go to their brick and mortar store all the time. I love it! They are run by a great family and do a lot of good for the community. You have nothing to worry about.  |
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kirspend
Junior Member
Posts: 91
Jul 18, 2014 21:08:17 GMT
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Post by kirspend on Dec 10, 2016 3:26:38 GMT
Is it really the online store for Crafts Direct in Waite Park, MN? If so, peasquared, we're neighbors! I love that place and they take most of my money! |
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peasquared
Drama Llama
Posts: 5,454
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Post by peasquared on Dec 10, 2016 3:39:09 GMT
Is it really the online store for Crafts Direct in Waite Park, MN? If so, peasquared , we're neighbors! I love that place and they take most of my money! That's it. I'm your neighbor to the west.  It's a good thing I don't live closer, I may not have money for food!  |
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Post by sarahbee on Dec 10, 2016 4:02:02 GMT
Oh shoot, I thought OP was referring to craftdirect.com that is based in Utah. I don't have any experience with Crafts Direct out of MN!
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Post by Leone on Dec 10, 2016 15:09:46 GMT
Yes, it is in Utah. Posting on facebook got their attention within an hour. But that's all. One email and two phone messages...no live person in customer service apparently...have gotten no responses.
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Post by chrispeas on Dec 10, 2016 15:52:06 GMT
How long has it been since you ordered it?
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peasquared
Drama Llama
Posts: 5,454
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Post by peasquared on Dec 10, 2016 15:53:02 GMT
Is it really the online store for Crafts Direct in Waite Park, MN? If so, peasquared , we're neighbors! I love that place and they take most of my money! That's it. I'm your neighbor to the west. It's a good thing I don't live closer, I may not have money for food! Ok, I screwed up. The brick and mortar store is with a "s" craftsdirect.com. Sorry!! The OP is talking about craftdirect. No s in craft.  |
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Post by Leone on Dec 10, 2016 19:15:33 GMT
It was charged Nov. 26. Still not shipped.
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It's a good thing I don't live closer, I may not have money for food! 
