Deleted
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May 17, 2024 5:31:53 GMT
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Post by Deleted on Mar 5, 2017 13:17:08 GMT
I was in JoAnn's the other day and bought a few craft things. On the way out I remembered my DD had a bday and wanted to get her friend an Apple gift card, so I added it to my basket. When I got to the checkout the woman starting ringing up my items and totaled them w/o the gift card. I pointed it out to her. She said, "no, you have to go wait in that line because cashiers are not allowed to ring gift cards w/other items - it has to be a separate transaction w/a different cashier". I was like, "WTF?" So I stood to wait for the other cashier and then I remembered that I'm not an idiot and I just put it back. I can buy gift cards anywhere, why would I wait twice and have to have 2 transactions to buy a gift card?  Is that an idiotic policy or am I missing something??!?! |
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Post by dasmith2 on Mar 5, 2017 13:29:07 GMT
That sounds pretty idiotic to me. Whenever I have gotten gift cards to purchase, its always been paid for along with the other stuff I am buying
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oaksong
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Jun 27, 2014 6:24:29 GMT
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Post by oaksong on Mar 5, 2017 14:57:58 GMT
Any stores that make it difficult to buy things are idiots. Otherwise what's the point of running a business?
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Post by mom on Mar 5, 2017 15:34:14 GMT
sounds like Joanns has had a issue with employees being less than truthful when ringing up giftcards....
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GiantsFan
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Jun 27, 2014 14:44:56 GMT
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Post by GiantsFan on Mar 5, 2017 16:27:24 GMT
Well not to defend Joann, but there is a scam involving the purchase of gift cards.
I've only heard about it for TRU or Best Buy (mostly with electronics). The bad guy literally has a cart filled to overflowing with stuff and at the beginning of the transaction says "oh and before I forget I need a gift card with $100 (or whatever amount). Then bad guy then sly-ly passes the activated gift card to a buddy who then immediately uses it to purchase something in the next line. The original guy "forgot" his wallet and the transaction has to be voided. But the gift card has already been used.
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leeny
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Jun 27, 2014 1:55:53 GMT
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Post by leeny on Mar 5, 2017 16:29:27 GMT
Definitely sounds like an internal control issue. I get my gift cards at the grocery store (Safeway) and they always ring them and authorize them last, just before I pay.
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Deleted
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May 17, 2024 5:31:53 GMT
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Post by Deleted on Mar 5, 2017 16:44:08 GMT
I don't mind if they need to do it last for controls reasons. I don't much care what order they ring in. I do very much care about having it have to be a separate transaction at a separate register. They better figure out another control mechanism if they want people to buy gift cards there.
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PrettyInPeank
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Post by PrettyInPeank on Mar 5, 2017 16:54:51 GMT
It may be unique to your store. Wondering if it's a company-wide policy.
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Post by chaosisapony on Mar 5, 2017 17:22:55 GMT
That's ridiculous. I can't imagine very many people are willing to wait in two separate lines to purchase a gift card you can get anywhere.
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Post by anniefb on Mar 5, 2017 17:25:50 GMT
That's ridiculous. I can't imagine very many people are willing to wait in two separate lines to purchase a gift card you can get anywhere. Exactly. What a waste of time. SaveSave |
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JustTricia
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Post by JustTricia on Mar 5, 2017 18:45:24 GMT
That's ridiculous. I can't imagine very many people are willing to wait in two separate lines to purchase a gift card you can get anywhere. If it truly is an issue, then I would be fine to ring it up separately, but right away. I'm not waiting in line again. I go to JoAnn's frequently at 3 on a weekday and routinely wait ten minutes in line. I'm not doing that twice. |
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Peamac
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Post by Peamac on Mar 5, 2017 19:27:55 GMT
I wonder if that cashier didn't know how to ring up a gift card purchase and just made that up as an excuse?
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Post by scrapaddict702 on Mar 5, 2017 20:19:11 GMT
Many also require cash.
When I worked at M's, people were using fraudulent visa gift cards to buy huge demonination store specific gift cards that were valid. I was robbed of over $1,000 in gift cards as a result. Soooo, keep in mind that there could be a very valid reason. Not everyone is honest and businesses need to find a way to protect themselves against those people.
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Post by htstepper on Mar 5, 2017 20:33:04 GMT
Wow, that is insane. If they have such a problem with fraud, they really shouldn't sell them. This policy makes honest customers very frustrated!
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pilcas
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Post by pilcas on Mar 5, 2017 21:15:21 GMT
I do get finishing the transaction and doing a separate one for the gift card. Waiting on another line...not so much.
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scrapnnana
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Post by scrapnnana on Mar 6, 2017 2:19:42 GMT
I do get finishing the transaction and doing a separate one for the gift card. Waiting on another line...not so much.  |
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Post by don on Mar 6, 2017 4:03:40 GMT
I no longer give gift cards. I write a check, actually The Queen writes the check. If I were to give a card it would be a Visa, they are far more flexible. But why pay money to give money?
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garcia5050
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Post by garcia5050 on Mar 6, 2017 19:30:12 GMT
I no longer give gift cards. I write a check, actually The Queen writes the check. If I were to give a card it would be a Visa, they are far more flexible. But why pay money to give money? I saw a commercial around Christmas two years ago, calling a gift card 'the next best thing' to cash. Ever since then, I only give cash. |
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Post by deekaye on Mar 6, 2017 21:17:25 GMT
Well not to defend Joann, but there is a scam involving the purchase of gift cards. I've only heard about it for TRU or Best Buy (mostly with electronics). The bad guy literally has a cart filled to overflowing with stuff and at the beginning of the transaction says "oh and before I forget I need a gift card with $100 (or whatever amount). Then bad guy then sly-ly passes the activated gift card to a buddy who then immediately uses it to purchase something in the next line. The original guy "forgot" his wallet and the transaction has to be voided. But the gift card has already been used. So why not just have the same cashier ring up the items in one transaction, and then the gift card in a second (separate) transaction? Problem solved! |
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GiantsFan
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Post by GiantsFan on Mar 7, 2017 1:10:22 GMT
Well not to defend Joann, but there is a scam involving the purchase of gift cards. I've only heard about it for TRU or Best Buy (mostly with electronics). The bad guy literally has a cart filled to overflowing with stuff and at the beginning of the transaction says "oh and before I forget I need a gift card with $100 (or whatever amount). Then bad guy then sly-ly passes the activated gift card to a buddy who then immediately uses it to purchase something in the next line. The original guy "forgot" his wallet and the transaction has to be voided. But the gift card has already been used. So why not just have the same cashier ring up the items in one transaction, and then the gift card in a second (separate) transaction? Problem solved! I totally agree. I wasn't defending JoAnn's policy, just throwing a possible reason why they have it. and FTR, I would not stand in line again for a gift card, especially one I can get anywhere. |
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Post by 50offscrapper on Mar 7, 2017 4:11:02 GMT
I think it ridiculous. If someone voids a transaction, the card should be voided. Problem fixed. Geesh, why even bother selling gift cards in the store then.
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Post by Moochiemama on Mar 7, 2017 13:34:58 GMT
sounds like Joanns has had a issue with employees being less than truthful when ringing up giftcards.... This is exactly what came to mind for me as well. |
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