eastcoastpea
Prolific Pea
Posts: 9,252
Jun 27, 2014 13:05:28 GMT
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Post by eastcoastpea on Aug 21, 2014 3:53:12 GMT
try to connect with the customer. But, I think my cashier got a little too carried away when the first thing out of her mouth was, "So, I went to an Athena's Party last night." I did the nod like, oh, nice. Then I thought, what the heck, and asked her what she bought. She said, "I didn't buy anything, I went to support my friend." She then proceeded to tell me that during the party they went out to smoke and were swarmed by bugs (little bugs with wings) that were all over her legs and one was in her hair and she went running back inside... It's a good thing I didn't have more in my cart.
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Post by krazykatlady on Aug 21, 2014 3:59:27 GMT
Ugh! Situations like this drive me nuts. Just ring me up already.
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Deleted
Posts: 0
Oct 10, 2024 4:19:41 GMT
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Post by Deleted on Aug 21, 2014 4:14:32 GMT
Haha, I get that all the time. I think I must send of a therapist vibe because everywhere I go people feel the need to confide in me,complete strangers. For an example, I'm in line at the grocery store, the clerk will ask everyone how they're doing and in return they ask how she's doing. Her response is always "good thanks". When it's my turn I also do the polite thing, and it turns into a full out conversation talking about their day, the good and the bad.
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Deleted
Posts: 0
Oct 10, 2024 4:19:41 GMT
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Post by Deleted on Aug 21, 2014 6:16:09 GMT
I'm guessing this is why customers talk on their phones or pretend to in line and while checking out.
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Post by tampascrapper on Aug 21, 2014 9:43:41 GMT
Last week when I went to the grocery store the clerk had to "look over" almost everything I bought. A few times she said "huh" and a few times she asked if something was good. I thought about saying no, it's horrible that's why I buying it! But I did not say anything rude. It kinda made me feel uncomfortable. I would rather have made small talk than have my groceries scrutinized.
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Post by johna on Aug 21, 2014 10:00:42 GMT
Yeah, I find it very odd when the cashier comments and goes on about something that we are buying. In my head I am saying, just check us out so we can leave, please!
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Post by anxiousmom on Aug 21, 2014 10:41:39 GMT
Haha, I get that all the time. I think I must send of a therapist vibe because everywhere I go people feel the need to confide in me,complete strangers. For an example, I'm in line at the grocery store, the clerk will ask everyone how they're doing and in return they ask how she's doing. Her response is always "good thanks". When it's my turn I also do the polite thing, and it turns into a full out conversation talking about their day, the good and the bad. That happens to me all the time. My kids always joke and say I am the only person that probably knows the life story of the lady handing me my food at McDonalds.
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back to *pea*ality
Pearl Clutcher
Not my circus, not my monkeys ~refugee pea #59
Posts: 3,149
Jun 25, 2014 19:51:11 GMT
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Post by back to *pea*ality on Aug 21, 2014 10:57:49 GMT
Where I shop the cashiers ask if I found everything I was looking for and or/how is your day going?
My usual response are yes and great, how is your day going? I guess that could open up the conversation to some over sharing but so far, so good!
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anniebygaslight
Drama Llama
I'd love a cup of tea. #1966
Posts: 7,402
Location: Third Rock from the sun.
Jun 28, 2014 14:08:19 GMT
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Post by anniebygaslight on Aug 21, 2014 11:21:11 GMT
This is why I use the self service check outs.
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Post by Miss Ang on Aug 21, 2014 11:47:20 GMT
Haha, I get that all the time. I think I must send of a therapist vibe because everywhere I go people feel the need to confide in me,complete strangers. For an example, I'm in line at the grocery store, the clerk will ask everyone how they're doing and in return they ask how she's doing. Her response is always "good thanks". When it's my turn I also do the polite thing, and it turns into a full out conversation talking about their day, the good and the bad. Me too! I get strangers in aisles at the grocery store that see me pick up the same item they have and it leads to a huge discussion about their food choices, menu planning, etc. which leads to their family and home life .... and so on. I just nod a smile and throw in a few, "uh uh's". It's soooo awkward! This stuff happens to me all. the. time.
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Post by rumplesnat on Aug 21, 2014 11:53:35 GMT
Last week when I went to the grocery store the clerk had to "look over" almost everything I bought. A few times she said "huh" and a few times she asked if something was good. I thought about saying no, it's horrible that's why I buying it! But I did not say anything rude. It kinda made me feel uncomfortable. I would rather have made small talk than have my groceries scrutinized. OMG, there is one cashier in particular that I will avoid like the plague because she is so freaking nosy. She looks at every item you buy, even turning boxes over and commenting on the recipes printed on the back of them. The final straw was the day when she actually opened up a greeting card I was buying to read it! WTF??? I have waited behind 4 people when her lane has been open with no customers, just to avoid her.
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Deleted
Posts: 0
Oct 10, 2024 4:19:41 GMT
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Post by Deleted on Aug 21, 2014 12:42:16 GMT
This happens to me, too. Cashiers, customers, even wait staff at restaurants will chat with me like I'm their BFF. DH says it's because I smile and look friendly.
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eastcoastpea
Prolific Pea
Posts: 9,252
Jun 27, 2014 13:05:28 GMT
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Post by eastcoastpea on Aug 21, 2014 13:31:42 GMT
Last week when I went to the grocery store the clerk had to "look over" almost everything I bought. A few times she said "huh" and a few times she asked if something was good. I thought about saying no, it's horrible that's why I buying it! But I did not say anything rude. It kinda made me feel uncomfortable. I would rather have made small talk than have my groceries scrutinized. OMG, there is one cashier in particular that I will avoid like the plague because she is so freaking nosy. She looks at every item you buy, even turning boxes over and commenting on the recipes printed on the back of them. The final straw was the day when she actually opened up a greeting card I was buying to read it! WTF??? I have waited behind 4 people when her lane has been open with no customers, just to avoid her. Opening up the card to read it would have been my final straw too.
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eastcoastpea
Prolific Pea
Posts: 9,252
Jun 27, 2014 13:05:28 GMT
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Post by eastcoastpea on Aug 21, 2014 13:35:28 GMT
Haha, I get that all the time. I think I must send of a therapist vibe because everywhere I go people feel the need to confide in me,complete strangers. For an example, I'm in line at the grocery store, the clerk will ask everyone how they're doing and in return they ask how she's doing. Her response is always "good thanks". When it's my turn I also do the polite thing, and it turns into a full out conversation talking about their day, the good and the bad. I used to answer good thanks and then ask how they were doing. At the beginning of this summer is tried, I'm doing good. Thank you for asking. And hopefully at that point I'm ready to exit with, Have a great day.
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Post by SabrinaM on Aug 21, 2014 13:36:19 GMT
I get this all the time, too! I actually find it amusing.
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iluvpink
Pearl Clutcher
Posts: 4,370
Location: Michigan
Jul 13, 2014 12:40:31 GMT
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Post by iluvpink on Aug 21, 2014 13:41:46 GMT
Several days ago this happened to me at a book store. I am convinced the cashiers were getting some sort of bonus for talking people into buying their membership card. He started out telling my daughter he liked her shirt and ask her more about the logo. Then he gave me his long speech about the membership card. I told him, "no thanks we do not live near and rarely shop here"... he then went on to ask me where we live and..... "wow.....my sister goes to church in that town... do you know of this church...blah.....blah....". Next he complimented my daughter on her nails then started talking to me again about this membership card and all the coupons you get when you buy it and how you can shop online and that it was amazing that we were in the top selling store in the chain!! Again, I tell him "no"... NEXT, he tells my daughter he loves the braid in her hair and checks one more time with me about buying the membership card. After that he goes on a long story about this outdoor Christian concert for teens that he wanted to be sure she was invited... it was the biggest in the county..etc....etc...etc.... ACK!! we had one single item to buy, with cash, in and out...... I'm probably paranoid but between asking where you live and showing so much interest in your dd, telling her about a concert etc, I would be a little concerned about that guy.
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Deleted
Posts: 0
Oct 10, 2024 4:19:41 GMT
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Post by Deleted on Aug 21, 2014 13:49:44 GMT
Ooooh, maybe *I* drive cashiers crazy! I'm always the one to initiate conversation, I ask them how their day is going, when they say they're tired I ask how much longer until they get to go home and relax, etc. I don't ask personal questions, but I'd rather talk while I'm waiting then to just stand there while we both ignore each other.
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Deleted
Posts: 0
Oct 10, 2024 4:19:41 GMT
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Post by Deleted on Aug 21, 2014 13:54:26 GMT
Yep we have to connect with our customers or get docked off in our quality scores. Trust me we don't want to but have no choice.
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Post by scrapperal on Aug 21, 2014 14:08:19 GMT
Yep we have to connect with our customers or get docked off in our quality scores. Trust me we don't want to but have no choice. Honest question here. How do you get evaluated on "connecting?" Does your manager watch as you check people out to make sure you're making small talk? It seems upper management is just adding stress to an already stressful job.
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Deleted
Posts: 0
Oct 10, 2024 4:19:41 GMT
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Post by Deleted on Aug 21, 2014 14:12:11 GMT
Yep we have to connect with our customers or get docked off in our quality scores. Trust me we don't want to but have no choice. Honest question here. How do you get evaluated on "connecting?" Does your manager watch as you check people out to make sure you're making small talk? It seems upper management is just adding stress to an already stressful job. I'm not a checkout cashier. I take orders over the phone at home...bit still the same basic principle. Every order is taped and we have random calls that are picked to have a quality inspection done. They can even see our screen and every click and mouse move we make. We have four basic things that are graded each month, call time, purchase rate (how many upsells we get), our quality score and our compliance to our schedule.
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Deleted
Posts: 0
Oct 10, 2024 4:19:41 GMT
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Post by Deleted on Aug 21, 2014 14:18:53 GMT
Haha, I get that all the time. I think I must send of a therapist vibe because everywhere I go people feel the need to confide in me,complete strangers. For an example, I'm in line at the grocery store, the clerk will ask everyone how they're doing and in return they ask how she's doing. Her response is always "good thanks". When it's my turn I also do the polite thing, and it turns into a full out conversation talking about their day, the good and the bad. This happens to DH all the time. The most 'interesting' was a CS manager at our local Walmart sharing with him how she murdered her husband. L
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eastcoastpea
Prolific Pea
Posts: 9,252
Jun 27, 2014 13:05:28 GMT
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Post by eastcoastpea on Aug 21, 2014 14:31:22 GMT
Haha, I get that all the time. I think I must send of a therapist vibe because everywhere I go people feel the need to confide in me,complete strangers. For an example, I'm in line at the grocery store, the clerk will ask everyone how they're doing and in return they ask how she's doing. Her response is always "good thanks". When it's my turn I also do the polite thing, and it turns into a full out conversation talking about their day, the good and the bad. This happens to DH all the time. The most 'interesting' was a CS manager at our local Walmart sharing with him how she murdered her husband. L
Well this is a tell us more kind of post. So, please tell us more.
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Post by finsup on Aug 21, 2014 14:35:43 GMT
Gotta love Walmart. I was buying a case of water one day. I took it out of the cart and put it in the belt, and the cashier said, "Wow! I bet someone thin couldn't even lift that!" Another time I was picking up a prescription and the clerk said, "It says here I'm supposed to ask if you're pregnant. Haha, I bet nobody has asked you that in a LONG time haha!" Thanks bitches!
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Deleted
Posts: 0
Oct 10, 2024 4:19:41 GMT
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Post by Deleted on Aug 21, 2014 14:49:14 GMT
This happens to DH all the time. The most 'interesting' was a CS manager at our local Walmart sharing with him how she murdered her husband. L
Well this is a tell us more kind of post. So, please tell us more. She was called to the register to help with an override and after a bit of chit-chat just blurted out, "I'm the lady that murdered her husband." DH didn't know what to say at first - I mean, that was so out there! - so he just said, "Really? Are you serious?" Yep, she was serious. He beat her, so she shot him. End of story. She is actually a very nice, funny lady. Always takes time to stop and chat when she sees us in the store. And yes, the first time I met her, she shared the 'I shot my husband' story with me. L
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Post by annabella on Aug 21, 2014 14:51:04 GMT
I don't like it when a cashier asks how my weekend is going. Or if I got off work early because I'm at Trader Joes' at 5:30pm.
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eastcoastpea
Prolific Pea
Posts: 9,252
Jun 27, 2014 13:05:28 GMT
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Post by eastcoastpea on Aug 21, 2014 14:51:50 GMT
Gotta love Walmart. I was buying a case of water one day. I took it out of the cart and put it in the belt, and the cashier said, "Wow! I bet someone thin couldn't even lift that!" Another time I was picking up a prescription and the clerk said, "It says here I'm supposed to ask if you're pregnant. Haha, I bet nobody has asked you that in a LONG time haha!" Thanks bitches! If I heard either of those comments I would have been pretty upset even if they weren't directed at me. Did you comment on their rudeness?
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eastcoastpea
Prolific Pea
Posts: 9,252
Jun 27, 2014 13:05:28 GMT
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Post by eastcoastpea on Aug 21, 2014 14:53:46 GMT
Well this is a tell us more kind of post. So, please tell us more. She was called to the register to help with an override and after a bit of chit-chat just blurted out, "I'm the lady that murdered her husband." DH didn't know what to say at first - I mean, that was so out there! - so he just said, "Really? Are you serious?" Yep, she was serious. He beat her, so she shot him. End of story. She is actually a very nice, funny lady. Always takes time to stop and chat when she sees us in the store. And yes, the first time I met her, she shared the 'I shot my husband' story with me. L Wow. Talk about having something weighing on you that you just had to get out.
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Post by melanell on Aug 21, 2014 15:04:18 GMT
I'm all for friendly cashiers. I don't mind if they want to talk about themselves or comment on my purchases.
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Post by missysauter on Aug 21, 2014 15:49:48 GMT
I guess I'm in the minority. I don't mind carrying on a conversation with the cashier. It seems the nice thing to do.
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calgal08
Pearl Clutcher
Posts: 2,519
Jun 27, 2014 15:43:46 GMT
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Post by calgal08 on Aug 21, 2014 15:51:29 GMT
Ugh! Situations like this drive me nuts. Just ring me up already. I'm with you on this
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