|
Post by twoboyzmom on Aug 7, 2017 1:25:14 GMT
Bought a second hand laptop...and can't get online. When I click on devices says needs troubleshooting and them can't fix it....says driver not installed. When I go to wireless networks my home internet comes up, I enter passworsd, says connected but no access. I have 're started router and laptop.
Any ideas??
|
|
|
Post by its me mg on Aug 7, 2017 1:25:49 GMT
Which driver is not installed?
|
|
|
Post by its me mg on Aug 7, 2017 1:26:10 GMT
Does your computer need any Window's updates? If it's second hand it may have been awhile, and you may just need to download them.
|
|
|
Post by twoboyzmom on Aug 7, 2017 1:30:29 GMT
That's the thing, I don't know. We bought it from a guy who cleans and 're sells. I thought he updated it...
|
|
|
Post by twoboyzmom on Aug 7, 2017 1:31:48 GMT
On the screen icon for Wi-Fi it has a little exclamation point and when I click it says no internet access...but also shows connected??
|
|
|
Post by librarylady on Aug 7, 2017 1:33:09 GMT
Call your friend and ask his advice.
|
|