Deleted
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Oct 5, 2024 8:22:30 GMT
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Post by Deleted on Oct 20, 2017 17:48:30 GMT
sleepingbooty Based on my previous orders, you should receive your package tomorrow or on Monday. I'm worried I was told "import taxes" as the reason for my order to be held in the warehouse because UPS didn't exactly know what was going on. They said it wasn't paperwork. My parcel is still in the airport and not yet back to UPS. Many people on Facebook have had "charges dues" added to their tracking within five minutes in their country and their parcel went on its way. I'm not thrilled with the prospect of extra charges, of course, but that's better than any other reason I can think of. I know I did nothing wrong, but I've had a bad week and I don't want to worry about that on top of all other things. Anyway, sorry for the rambling! ETA: it was my first time ordering my DD kit from AE (I did ordered her kit from SC before that, in 2012 maybe) and I am not ordering next year. All that caused me more stress (and money, time, energy) than happiness so far and I don't see the point. Especially since I haven't dealt with the page protectors problem yet.
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AmandaA
Pearl Clutcher
Posts: 3,502
Aug 28, 2015 22:31:17 GMT
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Post by AmandaA on Oct 20, 2017 17:56:08 GMT
I am another who did not buy anything from KP. I wanted to like her kit more, but the green is a bit too muddy for me. On the stamp, what do you do w/the '15 16 17 18 19 20' numbers? Not getting how to use those. http://instagram.com/p/BZosBkwB3WT They fit into the round stamp
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Post by sleepingbooty on Oct 20, 2017 18:08:44 GMT
sleepingbooty Based on my previous orders, you should receive your package tommorrow or on Monday. I'm worried the UPS woman didn't exactly know what was going on. I'm not thrilled with the prospect of extra charges, of course; but I don't see why it should be held in the warehouse for a whole day for that? Others have "charges dues" and their package go on its merry (albeit expensive) way. Yeah, I think the next few days sounds about right for my parcel. We'll see. Surprise surprise... The French UPS branch is a horror story though. They're particularly difficult to understand and deal with. And they rarely even stop to attempt a delivery in my case. Their delivery guy just updates the status with that BS excuse nobody was at home when I've taken half a day off and am waiting patiently. Happened several times this year, including when I had rescheduled the delivery. Drove me nuts. I ended up having a shouting match on the phone with the local UPS manager (or whatever his job title exactly is), both with a proper Southern French accent (ah, my accent bubbles to the surface when I'm angry), going back and forth. I never shout on the phone but I was pissed off. Who's going to pay me back all those hours off work, right? I miraculously got my next parcel delivered but avoid using them whenever possible. I'm now trying to put together a December kit myself. Wondering if you ever ordered any of the étiquettes by Fée du Scrap, @millefeuilles? I'm tempted by several of their bandes de mots, including a Christmas-themed one (and one with all the major cities and towns from the south of France).
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Deleted
Posts: 0
Oct 5, 2024 8:22:30 GMT
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Post by Deleted on Oct 20, 2017 18:18:05 GMT
sleepingbooty Based on my previous orders, you should receive your package tommorrow or on Monday. I'm worried the UPS woman didn't exactly know what was going on. I'm not thrilled with the prospect of extra charges, of course; but I don't see why it should be held in the warehouse for a whole day for that? Others have "charges dues" and their package go on its merry (albeit expensive) way. Yeah, I think the next few days sounds about right for my parcel. We'll see. Surprise surprise... The French UPS branch is a horror story though. They're particularly difficult to understand and deal with. And they rarely even stop to attempt a delivery in my case. Their delivery guy just updates the status with that BS excuse nobody was at home when I've taken half a day off and am waiting patiently. Happened several times this year, including when I had rescheduled the delivery. Drove me nuts. I ended up having a shouting match on the phone with the local UPS manager (or whatever his job title exactly is), both with a proper Southern French accent (ah, my accent bubbles to the surface when I'm angry), going back and forth. I never shout on the phone but I was pissed off. Who's going to pay me back all those hours off work, right? I miraculously got my next parcel delivered but avoid using them whenever possible. That's what I read about UPS on a few rating sites, looks like a nightmare. I did order the Christmas version last December www.feeduscrap.fr/etiquettes-fee-du-scrap-fdse00413/. They're cut-apart (again, I don't always cut straight so stickers would have been better) but for the price, they're great. I didn't know about the newer version, thank you!
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Post by gigi333 on Oct 20, 2017 18:25:56 GMT
sleepingbooty Based on my previous orders, you should receive your package tomorrow or on Monday. I'm worried I was told "import taxes" as the reason for my order to be held in the warehouse because UPS didn't exactly know what was going on. They said it wasn't paperwork. My parcel is still in the airport and not yet back to UPS. Many people on Facebook have had "charges dues" added to their tracking within five minutes in their country and their parcel went on its way. I'm not thrilled with the prospect of extra charges, of course, but that's better than any other reason I can think of. I know I did nothing wrong, but I've had a bad week and I don't want to worry about that on top of all other things. Anyway, sorry for the rambling! ETA: it was my first time ordering my DD kit from AE (I did ordered her kit from SC before that, in 2012 maybe) and I am not ordering next year. All that caused me more stress (and money, time, energy) than happiness so far and I don't see the point. Especially since I haven't dealt with the page protectors problem yet. I won't be ordering December daily anymore every sc parcel for me is getting charges and it's just not worth the money or hassle for me anymore dreading the bill I will be getting with my kit on Monday, plus it just takes the fun out of getting the kit for me
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Deleted
Posts: 0
Oct 5, 2024 8:22:30 GMT
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Post by Deleted on Oct 20, 2017 18:29:20 GMT
sleepingbooty Based on my previous orders, you should receive your package tomorrow or on Monday. I'm worried I was told "import taxes" as the reason for my order to be held in the warehouse because UPS didn't exactly know what was going on. They said it wasn't paperwork. My parcel is still in the airport and not yet back to UPS. Many people on Facebook have had "charges dues" added to their tracking within five minutes in their country and their parcel went on its way. I'm not thrilled with the prospect of extra charges, of course, but that's better than any other reason I can think of. I know I did nothing wrong, but I've had a bad week and I don't want to worry about that on top of all other things. Anyway, sorry for the rambling! ETA: it was my first time ordering my DD kit from AE (I did ordered her kit from SC before that, in 2012 maybe) and I am not ordering next year. All that caused me more stress (and money, time, energy) than happiness so far and I don't see the point. Especially since I haven't dealt with the page protectors problem yet. I won't be ordering December daily anymore every sc parcel for me is getting charges and it's just not worth the money or hassle for me anymore dreading the bill I will be getting with my kit on Monday, plus it just takes the fun out of getting the kit for me Exactly. You have had more problems than I had, but I think I feel equally "drained".
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Post by gigi333 on Oct 20, 2017 18:35:22 GMT
It's been a nightmare
So if I hadn't already ordered dd I wouldn't have
Sc have obviously changed their policy and really we should have been informed
I do love the dd products so I may have to use fake accounts so I can order stuff in separate orders that don't ship ups next year. Then again I may not bother
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Post by anniefb on Oct 20, 2017 18:38:42 GMT
Thanks for the heads up about the page protectors in the albums. I ordered a red album in the second round so will definitely check mine out when it arrives.
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Post by anniefb on Oct 20, 2017 18:40:50 GMT
So sorry to hear about everyone's customs charges hassles. Did they start changing the value in the parcels? When I used to get my sub the parcels always used to say the same value which I think was $16 no matter how much you ordered.
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Deleted
Posts: 0
Oct 5, 2024 8:22:30 GMT
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Post by Deleted on Oct 20, 2017 18:54:01 GMT
So sorry to hear about everyone's customs charges hassles. Did they start changing the value in the parcels? When I used to get my sub the parcels always used to say the same value which I think was $16 no matter how much you ordered. I think I've always had pacakges with the true value written. And I do want them to fill in the form honestly! That will stop me/us from having to do their job in sending proof, etc. I have other things to do than fight for my order. Why not just put an invoice in the parcel and we'll all be done with it. *Sigh*
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Post by foucaultgirl on Oct 20, 2017 19:12:59 GMT
I am debating picking up the Jamaica kit - it's gorgeous, but the peach accents would be difficult to harmonize in with the already, shall we say, "eclectic"melange of supplies from which I am pulling. If the peach were, instead the pink from Brandi's Comfort and Joy kit, or indigo/navy/gold/hotpink instead, I would have snapped it up in a heartbeat (even though I've identified what items would make finishing 2016's December Daily much easier, and none of them are included in the Jamaica kit! 😹😹😹)
Still, I feel that the peach is a fresh, unexpected color for a Christmas kit, so, if I didn't have any DD items already pulled, I probably would have bought both KP's main and the Jamaica kit, too!
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Post by ghislaine on Oct 20, 2017 19:14:43 GMT
Oh my Gaul. A fellow Provençale? I think "Oh my Gaul" will by my OMG from now on! LOL Yup, that green from KP is a turn off for me. *sigh* I liked the kit that was posted that was put together with the Gossamer Blue warehouse box, but of course, that's not available anymore. I'm going to poke around the Fée du Scrap site and see if I can put together an order I'm willing to pay 40 Euros to ship. Heh, it's unlikely to be all Christmas though!
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Post by lasteve1 on Oct 20, 2017 19:22:39 GMT
I am another who did not buy anything from KP. I wanted to like her kit more, but the green is a bit too muddy for me. On the stamp, what do you do w/the '15 16 17 18 19 20' numbers? Not getting how to use those. I think the point is to use them to stamp the year--either just the last two digits, or put the "20" in the front (or above for a stacked look) to create a 4 digit year. My guess is she included back to 15 knowing that people are still catching up on older years and it includes enough going forward to be useful for the next few years.
Still, I don't think it's really necessary and probably would've been better to just include 0-9 and let people line them up themselves to make any number they want.
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Post by Scrapper100 on Oct 20, 2017 20:06:24 GMT
Thank you. I think I may need to find s few more items to throw in my cart as I have to have this album . Need to justify shipping.
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Post by mom on Oct 20, 2017 20:10:04 GMT
OK - somewhere in this thread I saw a glance that someone mentioned they might want to split the Ali chipboard with me. Anyone know who it was? I read It in line at the grocery store the other day and now I can't find the post.
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Post by Scrapper100 on Oct 20, 2017 20:11:53 GMT
Woo hoo ups didn't send my package on an extended so cal vacation snd it has arrived. I bought the red album and yep the page protectors with 4 3 by 4s us messed up. I'm bummed and guess I will be contacting them.
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Post by Scrapper100 on Oct 20, 2017 20:47:51 GMT
This should be a known issue with the DD page protectors (the 3x4's page). I brought it to their attention 2 or 3 years ago and gave exact measurements showing it was wrong. I take it they still haven't fixed it! I don't remember it being an issue last year. They said they will be sending replacements. I may need to check last years album that is still unused and unloved.
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Post by Scrapper100 on Oct 20, 2017 21:05:31 GMT
Thank you. I think I may need to find s few more items to throw in my cart as I have to have this album . Need to justify shipping. So annoying they don't carry page protectors to fit. Found them on ACOT but they don't carry the albums. So need to place two orders lol.
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Post by sleepingbooty on Oct 20, 2017 21:16:30 GMT
Thank you. I think I may need to find s few more items to throw in my cart as I have to have this album . Need to justify shipping. So annoying they don't carry page protectors to fit. Found them on ACOT but they don't carry the albums. So need to place two orders lol. "Fits all popular 6" x 8" photo sleeves." You can buy Simple Stories, Becky Higgins or any other "standard" PP provider. No need to shop around for EPP PPs!
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Post by maryboys on Oct 20, 2017 22:08:42 GMT
OK - somewhere in this thread I saw a glance that someone mentioned they might want to split the Ali chipboard with me. Anyone know who it was? I read It in line at the grocery store the other day and now I can't find the post. it was me, mom...let's talk it over. having received my package today after a big debacle, i do believe i'm nuts to even think of ordering something else
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Post by nicolemann9 on Oct 20, 2017 23:36:21 GMT
So sorry to hear about everyone's customs charges hassles. Did they start changing the value in the parcels? When I used to get my sub the parcels always used to say the same value which I think was $16 no matter how much you ordered. I'm not sure what's going on with customs lately.... I've been charged customs on recent Elle's Studio and a scrapbook.com orders - I've ordered TONS of times from both previously and have never had to pay customs. With the crappy Canadian dollar, shipping to Canada and then customs, the Elle's Studio Christmas kit I ordered ended up being about $75+ Cdn! I love the kit, but it's not worth $75... My scrapbook.com order was also a pretty big one and had a pretty substantial customs charge
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Post by gynergy on Oct 21, 2017 0:36:11 GMT
Heads up for everyone who got the oversold notice. I saw this on Facebook. Might be worth contacting customer support to see if you can get the same deal. Yes, this is me -- I was coming here to post but you beat me to it. I went to look at my order (realized they didn't refund the tax I paid on the main kit, just the cost of the kit) and saw a bunch of pieces of the main kit listed separately on my order with a cost of 0. So I followed up my "conversation" and she said I'll be getting all those pieces. Since this is Inked, ultimately I'll believe it when I see the stuff in my box, but it seems like Ali is trying to make it right as best she can. (And no, once I found this out I didn't ask them to refund my tax. )
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Post by ihaveonly1l on Oct 21, 2017 0:44:10 GMT
OK - somewhere in this thread I saw a glance that someone mentioned they might want to split the Ali chipboard with me. Anyone know who it was? I read It in line at the grocery store the other day and now I can't find the post. I'd be interested if you are looking for a partner in crime.
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Post by Scrapper100 on Oct 21, 2017 1:00:37 GMT
So annoying they don't carry page protectors to fit. Found them on ACOT but they don't carry the albums. So need to place two orders lol. "Fits all popular 6" x 8" photo sleeves." You can buy Simple Stories, Becky Higgins or any other "standard" PP provider. No need to shop around for EPP PPs! I saw that but searched for them on the scrapbook dot com and couldn't find any 6 by 8 photo sleeves some popped up but weren't really that size. Hobby Lobby doesn't carry BH any more I was just there earlier today and I didn't see any SS stories there either as I was looking for 6 by 8 albums. ETA: I searched for page protectors and now am seeing some SS ones that I will add to my cart and don't have to buy from multiple sources Happy now - of course I am buying two albums as I really love the buffalo check and they also had a white and black one. Almost considering ordering two of the red and black. ETA 2: I just got an email asking if I forgot something and it had a link to the Echo park page protectors that didn't come up after several searched on their site LOL. So they do have them as well as the SS snap ones. I will be switching them out just because they are the same price but that is too funny. It has been a long week and it is the little things that will make your evening.
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Post by Skellinton on Oct 21, 2017 1:38:43 GMT
Well, I had been holding out for KP. But I just don't love it like I thought I would. If the album was bigger I would bite on that, but that it is just too tiny for me. I really like the FJ kit, I am debating on that one.
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Post by mom on Oct 21, 2017 2:14:01 GMT
So I emailed Ai's CS team and really expected them to give me the run around about replacing the screwed up protectors but they didn't. No photos and no hassle. I already have shipping on the replacement protectors. So yeah, its a bummer on the protectors being messed up but they get points for answering my email and having me a shipping number in less than 4 hours.
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Post by anniefb on Oct 21, 2017 2:14:48 GMT
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Chinagirl828
Drama Llama
Melbourne, Australia
Posts: 6,650
Jun 28, 2014 6:28:53 GMT
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Post by Chinagirl828 on Oct 21, 2017 3:49:00 GMT
I really like the FJ kit, I am debating on that one. I haven't really loved anything this year but I did buy quite a few bits of this kit. Most I plan to use outside the Christmas season but I grabbed the die cuts and stamp set and will use those as part of a homemade kit.
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dawnnikol
Prolific Pea
'A life without books is a life not lived.' Jay Kristoff
Posts: 8,423
Sept 21, 2015 18:39:25 GMT
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Post by dawnnikol on Oct 21, 2017 11:26:04 GMT
I finally had a chance to open my DD order. I'm super happy with the quality of the cards (Liz's kit) and I'm going to have plenty for DD. The inside corners of my album (red one) are a little crappy, but nothing horrible. I was just glad my whole binding mechanism didn't fall right off like last year. My girls' kits were also in great shape and they were ecstatic. Now I have to stop them from starting in October.
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nicolep
Drama Llama
Posts: 7,169
Jan 26, 2016 16:10:43 GMT
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Post by nicolep on Oct 21, 2017 11:46:45 GMT
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