I'm sorry if I asked this before....

Can you fix the picture? It's easier to help if we can see. Perhaps also a screen shot of what you see in the program.

I would of course like to help, but need more information. And certainly screenshots may help. For example, when in the send window so we can see where all the cut lines are.

Also, in case you haven't seen it, Silhouette has a great article on troubleshooting print and cut.

www.silhouetteamerica.com/faq/solution/print-and-cut-registration-failure-or-cutting-off

Thanks for the photo, that helps. It certainly looks like it's misreading/misaligning where to cut.

1. In the Design area do check that your paper size is set to match your printer paper. For example, we have A4 paper over in the UK and if my paper was set to US 8.5 x 11 I might run into problems as it won't scan for the registration marks in the right place to begin with.

2.  In the Design area under registration marks you could try setting them at the minimum - I think it's 0.394. I use the minimum and have no problems. 

3.  In the Send area check that the red lines for cutting do line up with the designs. It's unlikely to be wrong, but worth checking.

4.  As long as the design does not reach the corners where the registration marks print it should not interfere with the print and cut. My hatch marks cover the corners, but the central part although having hatch marks is slightly further up the page and I've put images there and they print and cut perfectly.

5.  The black registration marks need to be black; any fading or a slight missing area and they don't read. I have drawn them in before with some success. Print on your Normal or Best setting. It's not entirely clear from the photo if the registration marks are as black as they can be. 

6.  You need good light for the marks to register, that's true. I leave up the lid while cutting. I have found good all round light is what is needed; I ran into problems during summer when bright sunlight through the window made the Cameo mis-register, so shining a bright light near there isn't necessarily going to work. 

7.  It is Load Mat that you need, not Load Media,  I did that by mistake once. Also, I'm sure you are using the Silhouette mat, but if not that also may cause a problem. I've read varying reports where people can use other mats successfully, yet others never get them to work. 

Other than that I can only suggest keep trying. Which isn't of any use, sorry