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Post by snow4197 on Jan 7, 2018 20:42:37 GMT
This is my third year with an Erin Condren planner. This will be my last. I bought the monthly deluxe and no monthly tabs. Argh! That drives me crazy & I don't like the ones they have for sale on their website. Last year I had to take the ones off of my Life planner from the year before and glue them to the monthly planner. I really wish they would put the monthly tabs on all the calendars. I don't need all the extras that come with the life planner so I have switched to just the monthly. But, after spending several hours driving to a store to get clear index tabs, making tabs and attaching-I'm done. For the cost they really should include the monthly tabs.
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Post by epeanymous on Jan 7, 2018 21:41:19 GMT
I am done with them after this year too. My teenager begged me for an EC planner (I already got mine last month) and set up the order; dh put in the CC info and sent the order through. As soon as he hit send, he realized my daughter had put in the discount code (which I had gotten for placing my order as a thank-you) incorrectly. I immediately contacted them and they wouldn’t honor the code (even though they also had the same discount on their site for everyone placing orders!). That was about the worst customer service experience I have ever had—over $10, they’ve lost a customer for life.
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Post by mom on Jan 7, 2018 22:29:26 GMT
I am sorry ya'll have such a bad time with EC. I have actually seen/read about others who are less than satisfied with EC this year. =
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msliz
Drama Llama
The Procrastinator
Posts: 6,419
Jun 26, 2014 21:32:34 GMT
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Post by msliz on Jan 7, 2018 22:44:37 GMT
I've also been reading a lot about customer service problems with them.  |
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Post by joblackford on Jan 8, 2018 0:28:01 GMT
I am done with them after this year too. My teenager begged me for an EC planner (I already got mine last month) and set up the order; dh put in the CC info and sent the order through. As soon as he hit send, he realized my daughter had put in the discount code (which I had gotten for placing my order as a thank-you) incorrectly. I immediately contacted them and they wouldn’t honor the code (even though they also had the same discount on their site for everyone placing orders!). That was about the worst customer service experience I have ever had—over $10, they’ve lost a customer for life. How foolish. An unhappy customer tells a lot of people about their bad experience for a long time... and especially when it's something so PETTY. If it were me I'd still be upset about this years later and I'd continue to tell people not to shop there. |
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Post by anniefb on Jan 8, 2018 1:58:57 GMT
I am done with them after this year too. My teenager begged me for an EC planner (I already got mine last month) and set up the order; dh put in the CC info and sent the order through. As soon as he hit send, he realized my daughter had put in the discount code (which I had gotten for placing my order as a thank-you) incorrectly. I immediately contacted them and they wouldn’t honor the code (even though they also had the same discount on their site for everyone placing orders!). That was about the worst customer service experience I have ever had—over $10, they’ve lost a customer for life. How foolish. An unhappy customer tells a lot of people about their bad experience for a long time... and especially when it's something so PETTY. If it were me I'd still be upset about this years later and I'd continue to tell people not to shop there. That ^^ |
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