julieb
Pearl Clutcher
Posts: 2,845
Jul 3, 2014 16:02:54 GMT
|
Post by julieb on May 1, 2018 18:43:28 GMT
When we sold our house 14 years ago our listing realtor was also the buyer's realtor. After the fact I felt it was a conflict of interest. We felt a little pressure by the realtor to accept the buyer's offer. I honestly can't remember if we countered, etc., but I remember feeling that we could have gotten a tad more for our house.
Fast forward and we are now starting to look at the lake homes one state over. We saw a house online that we liked and I messaged the listing realtor. After I did this, I remembered that I wasn't a fan of having the same realtor. It's been about 5 hours and she has not responded to my message. I tried calling her and her mailbox is "full". Would you move onto another realtor - first because she hasn't responded and secondly, because of a conflict of interest?
If you are a realtor, where do your interests lie (besides of obvious interest of selling the house)?
|
|
Kerri W
Pearl Clutcher
Posts: 3,836
Location: Kentucky
Jun 25, 2014 20:31:44 GMT
|
Post by Kerri W on May 1, 2018 18:54:07 GMT
I am not a realtor, I do work for a real estate team.
This is one of those things people are very opinionated about. I can say until I'm blue in the face that it's more important for us to have both sides *happy* with the transaction and willing to give us a recommendation that for us to squeeze $5000 out of the seller** but people won't hear that. You may have gotten a slightly higher sale price. Or you may have had your property on the market for six months and had to lower it.
Should you look for another realtor? YES. She hasn't returned your calls and isn't even professional enough to have her mailbox empty. Quickly move on to somebody who is looking for a buyer.
**For perspective...If you accepted an offer that was $5000 less than what you hoped to get, your dual agent (realtor representing both sides) most likely made about $200 "extra." Would you put your reputation/career on the line for $200?
|
|
|
Post by Zee on May 1, 2018 18:59:03 GMT
Aren't they going to make more money iff the price is higher?
I wouldn't replace a realtor because five hours had elapsed, but I guess I'm rather easy-going that way.
|
|
Deleted
Posts: 0
Aug 18, 2025 19:48:14 GMT
|
Post by Deleted on May 1, 2018 19:05:11 GMT
**For perspective...If you accepted an offer that was $5000 less than what you hoped to get, your dual agent (realtor representing both sides) most likely made about $200 "extra." Would you put your reputation/career on the line for $200? I think it depends on the agent. Some agents prefer a quick closing even if that means slightly less commission because it involves less work on the part of the listing agent (less marketing, open houses, etc.)
|
|
Kerri W
Pearl Clutcher
Posts: 3,836
Location: Kentucky
Jun 25, 2014 20:31:44 GMT
|
Post by Kerri W on May 1, 2018 19:09:23 GMT
Aren't they going to make more money iff the price is higher? I wouldn't replace a realtor because five hours had elapsed, but I guess I'm rather easy-going that way. We have a 10 minute rule to respond to leads in our office. I’m not even joking when I say about 20% of the time they have already called another agent.
|
|
Deleted
Posts: 0
Aug 18, 2025 19:48:14 GMT
|
Post by Deleted on May 1, 2018 19:10:15 GMT
In the case of not returning calls or having an empty voicemail, I'd move on. During regular business hours, I'd expect a return call within 2-4 hours.
|
|
|
Post by cmpeter on May 1, 2018 19:14:57 GMT
I would be more concerned about the full voice mail. That realtor is either very unorganized and behind on checking voicemails or way too busy to give you the time/attention you deserve.
I have an acquaintance that is a realtor and she's been trying to get me to consider her. The first time we had a property to see she was late and didn't call or text and hadn't made an appointment with the homeowner. I was standing outside in the driveway waiting and the homeowner came home and was ticked I was there. You get one chance to make a first impression, make it a good one!
|
|
|
Post by Zee on May 1, 2018 19:24:56 GMT
Aren't they going to make more money iff the price is higher? I wouldn't replace a realtor because five hours had elapsed, but I guess I'm rather easy-going that way. We have a 10 minute rule to respond to leads in our office. I’m not even joking when I say about 20% of the time they have already called another agent. I can't comprehend the person who thinks ten minutes is too long. People have absolutely no patience.
|
|
|
Post by Darcy Collins on May 1, 2018 19:26:51 GMT
I'm another who's moving on - not because of the listing/buying agent (we have done that in the past and had no issue) but because of the timing of the return email/text during business hours and full mailbox.
|
|
Gennifer
Drama Llama

Posts: 5,444
Jun 26, 2014 8:22:26 GMT
|
Post by Gennifer on May 1, 2018 19:30:16 GMT
This isn't waiting for a return call from your existing realtor, with whom you have a relationship. This is looking for one.
If I was looking for a realtor, I would call a bunch of different ones to set up "meet" appointments with multiple realtors. And then, after finding one I liked, I'd go with them. That doesn't seem impatient or rude... just common sense. I interview a realtor just like I interview a doctor, contractor, or nanny.
|
|
my3freaks
Pearl Clutcher
Posts: 3,206
Location: NH girl living in Colorado
Jun 26, 2014 4:10:56 GMT
|
Post by my3freaks on May 1, 2018 20:00:42 GMT
Aren't they going to make more money iff the price is higher? I wouldn't replace a realtor because five hours had elapsed, but I guess I'm rather easy-going that way. We have a 10 minute rule to respond to leads in our office. I’m not even joking when I say about 20% of the time they have already called another agent. Wow! 10 minutes seems unreasonable. What if the realtor that is called is with or on the phone with a client/potential client already? That could certainly take more than 10 minutes, and I think it's rude for them to take calls or be answering texts or emails while they're with someone. I would think that if a realtor is representing both buyer & seller, their "loyalty" might be a bit more with the person they started working with first (so probably seller) unless the buyers were friends/family/repeat clients. That's totally a guess though as I'm not a realtor nor know anyone really well who is.
|
|
|
Post by mustlovecats on May 1, 2018 21:07:43 GMT
I would never accept double representation as a buyer.
As a seller it’s not my choice who the buyers use BUT I don’t like the idea that my realtor may have split loyalties. I would at least want an associate in the realty firm to handle one half of the deal.
|
|
basketdiva
Pearl Clutcher
Posts: 3,699
Jun 26, 2014 11:45:09 GMT
|
Post by basketdiva on May 1, 2018 21:33:04 GMT
When I was selling a house years ago, my agent had another client he was showing houses to in our neighborhood. They insisted on seeing ours ( better location in the neighborhood). He was honest and open with both of us about the situation. Neither of us had an issue but for fairness, he hooked them up with another agent to handle the negotiations. We got the price we wanted and they got the house they wanted.
|
|
|
Post by Really Red on May 1, 2018 21:46:28 GMT
I am not a realtor, I do work for a real estate team. This is one of those things people are very opinionated about. I can say until I'm blue in the face that it's more important for us to have both sides *happy* with the transaction and willing to give us a recommendation that for us to squeeze $5000 out of the seller** but people won't hear that. You may have gotten a slightly higher sale price. Or you may have had your property on the market for six months and had to lower it. Should you look for another realtor? YES. She hasn't returned your calls and isn't even professional enough to have her mailbox empty. Quickly move on to somebody who is looking for a buyer. **For perspective...If you accepted an offer that was $5000 less than what you hoped to get, your dual agent (realtor representing both sides) most likely made about $200 "extra." Would you put your reputation/career on the line for $200? Like the OP, my house was listed with an agent who found a seller. I stood my ground on a lot of things the seller wanted and that is where I thought my agent was working for the seller and not for me. For example, we had a house cleaner clean our house. She was not a big company, but a single person. I had cleaned the house before I left, all the windows and carpets had been done, but this person swept the floors and cleaned out the utility room. Under the washer or dryer was a giant spot on the linoleum. You couldn't see it when the appliance was on top of it. My real estate agent did not call me about it, but sent someone else out to clean it (it couldn't be cleaned) who charged $150 and then said real estate agent sent me the bill. There were MANY things like that. I didn't appreciate it. I wanted someone 100% working for me and what was in my best interest. Also, $5K doesn't net the agent much, but it does affect their buyer and seller a lot, so your argument doesn't hold water. If I lose $5K that's a lot of money to me!!! And if I have to pay $5K less, that's great for me! My agent wanted me to come down on a price when our house hadn't even in the market. julieb move on!
|
|
rickmer
Pearl Clutcher
Posts: 4,185
Jul 1, 2014 20:20:18 GMT
|
Post by rickmer on May 1, 2018 22:37:33 GMT
i would move on and at least make some more calls. if you hear back and the realtor says "sorry for the delay" with a valid reason, i would consider moving forward with there were no other flags.
i work in real estate and would NEVER accept an agent who double-ends a deal. in my mind, it is impossible to do your fiduciary duty to represent both sides to the best of your ability.
|
|
julieb
Pearl Clutcher
Posts: 2,845
Jul 3, 2014 16:02:54 GMT
|
Post by julieb on May 1, 2018 23:51:19 GMT
i would move on and at least make some more calls. if you hear back and the realtor says "sorry for the delay" with a valid reason, i would consider moving forward with there were no other flags. i work in real estate and would NEVER accept an agent who double-ends a deal. in my mind, it is impossible to do your fiduciary duty to represent both sides to the best of your ability. I moved on! I still, almost 10 hours later, never heard from the first (listing) agent. I called another agent and she immediately said she could meet us at the time we requested. She called me Jenny instead of Julie (I corrected her), but I'll let that slide.
|
|
|
Post by aljack on May 2, 2018 1:18:33 GMT
Glad you moved on. I would meet with this realtor and get a feeling if you mesh with her. If not, you do not have to remain with her.
My mother is a realtor and I was very fortunate to have her list my three homes and also assist with buying three homes. When we moved out of state, I really didn’t like my realtor but I had hoped her bulldog personality would be great for negotiating. It wasn’t. She left half way through writing the contract on our new house build. After her name was attached for the commission. I was ticked. It was a done deal. We couldn’t remove her at that point. She sent her assistant to sit with us and she did nothing.
Please find a realtor you trust and have checked references! It’s a huge decision.
|
|
|
Post by jlynnbarth on May 2, 2018 3:14:35 GMT
We talked to 4 different realtors before we listed with the one we meshed with the best. I'd do the same if I was buying. I want to like the person I'm working with and ultimately "paying" to do their job. Good luck house hunting! How awesome is a Lake House?!!!
|
|